821557 & 823980 critical update problem

[mrtee]

I have shortcuts to my CD-ROM and CD-RW/DVD on my desktop. Updates =
821557 and 823980 were installed through autoupdate. I had also =
installed some other programs and updates to them. The shortcuts =
stopped working.

I have spent the last 8 hours doing System Restores to various points =
and nothing helped.

This is what I have done after that:
1. Restored an image from 2 days ago.=20
2. Allowed autoupdate to install the updates and the shortcuts stopped =
working (system can not find) again.
3. Uninstalled 823980, still not working.
4. Uninstalled 821557, now the shortcuts work.
5. Reinstalled 823980, the shortcuts continue to work.

I could not find a link on the MS03-027 (821557) web page to send =
feedback to MS about the problem with the "fix".

My hope is that an MVP sees this and provide some feedback to MS.
--=20
Just my 2=A2 worth,
Jeff



---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.501 / Virus Database: 299 - Release Date: 7/14/2003

[Mary Sauer]

All your shortcuts are gone or just the CD shortcuts? Can you not create new ones?
Double-click my computer, right click your cd drive, click create shortcut, a
dialogue will come up.
Get Tweak UI and try repairing.
http://www.microsoft.com/windowsxp/pro/downloads/powertoys.asp

--
Mary Sauer MS MVP
http://dgl.microsoft.com/
http://mvps.org/msauer/
"mrtee" <hingelickeratnew.rr.com> wrote in message
...
I have shortcuts to my CD-ROM and CD-RW/DVD on my desktop. Updates 821557 and 823980
were installed through autoupdate. I had also installed some other programs and
updates to them. The shortcuts stopped working.

I have spent the last 8 hours doing System Restores to various points and nothing
helped.

This is what I have done after that:
1. Restored an image from 2 days ago.
2. Allowed autoupdate to install the updates and the shortcuts stopped working
(system can not find) again.
3. Uninstalled 823980, still not working.
4. Uninstalled 821557, now the shortcuts work.
5. Reinstalled 823980, the shortcuts continue to work.

I could not find a link on the MS03-027 (821557) web page to send feedback to MS
about the problem with the "fix".

My hope is that an MVP sees this and provide some feedback to MS.
--
Just my 2¢ worth,
Jeff



---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.501 / Virus Database: 299 - Release Date: 7/14/2003

[mrtee]

Mary, the shortcuts are not gone, they are there but they do not work. =
I created new shortcuts with the same results, "the system can not =
find". =20

The system is XP pro.

--=20
Just my 2=A2 worth,
Jeff
__________in response to__________
"Mary Sauer" > wrote in message =
...
| All your shortcuts are gone or just the CD shortcuts? Can you not =
create new ones?
| Double-click my computer, right click your cd drive, click create =
shortcut, a
| dialogue will come up.
| Get Tweak UI and try repairing.
| http://www.microsoft.com/windowsxp/pro/downloads/powertoys.asp
|=20
| --=20
| Mary Sauer MS MVP
| http://dgl.microsoft.com/
| http://mvps.org/msauer/



---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.501 / Virus Database: 299 - Release Date: 7/14/2003

[mrtee]

For grins & gigles I reinstalled 821557. Ended up with the same problem.


--
Just my 2¢ worth,
Jeff
__________in response to__________
"Mary Sauer" > wrote in message ...
| All your shortcuts are gone or just the CD shortcuts? Can you not create new ones?
| Double-click my computer, right click your cd drive, click create shortcut, a
| dialogue will come up.
| Get Tweak UI and try repairing.
| http://www.microsoft.com/windowsxp/pro/downloads/powertoys.asp
|
| --
| Mary Sauer MS MVP
| http://dgl.microsoft.com/
| http://mvps.org/msauer/
| "mrtee" <hingelickeratnew.rr.com> wrote in message
| ...
| I have shortcuts to my CD-ROM and CD-RW/DVD on my desktop. Updates 821557 and 823980
| were installed through autoupdate. I had also installed some other programs and
| updates to them. The shortcuts stopped working.
|
| I have spent the last 8 hours doing System Restores to various points and nothing
| helped.
|
| This is what I have done after that:
| 1. Restored an image from 2 days ago.
| 2. Allowed autoupdate to install the updates and the shortcuts stopped working
| (system can not find) again.
| 3. Uninstalled 823980, still not working.
| 4. Uninstalled 821557, now the shortcuts work.
| 5. Reinstalled 823980, the shortcuts continue to work.
|
| I could not find a link on the MS03-027 (821557) web page to send feedback to MS
| about the problem with the "fix".
|
| My hope is that an MVP sees this and provide some feedback to MS.
| --
| Just my 2¢ worth,
| Jeff
|
|
|
| ---
| Outgoing mail is certified Virus Free.
| Checked by AVG anti-virus system (http://www.grisoft.com).
| Version: 6.0.501 / Virus Database: 299 - Release Date: 7/14/2003
|
|


---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.501 / Virus Database: 299 - Release Date: 7/14/2003

[TJS]

for what it's worth...

I also use xp-pro , installed 821557 and had all sorts of problems after
that update.

a day later, using several recoveries, I was able to finally get my system
working again. I never did figure out what got corrupted.



"mrtee" <hingelickeratnew.rr.com> wrote in message
...
I have shortcuts to my CD-ROM and CD-RW/DVD on my desktop. Updates 821557
and 823980 were installed through autoupdate. I had also installed some
other programs and updates to them. The shortcuts stopped working.

I have spent the last 8 hours doing System Restores to various points and
nothing helped.

This is what I have done after that:
1. Restored an image from 2 days ago.
2. Allowed autoupdate to install the updates and the shortcuts stopped
working (system can not find) again.
3. Uninstalled 823980, still not working.
4. Uninstalled 821557, now the shortcuts work.
5. Reinstalled 823980, the shortcuts continue to work.

I could not find a link on the MS03-027 (821557) web page to send feedback
to MS about the problem with the "fix".

My hope is that an MVP sees this and provide some feedback to MS.
--
Just my 2¢ worth,
Jeff



---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.501 / Virus Database: 299 - Release Date: 7/14/2003

[Rob Satterwhite [MSFT]]

We are investigating this issue with 821557. A bug is being filed against
this problem.We are waiting on a date for resolution. Thank you for reproing
it and providing the additional detail.

Rob (Microsoft)

----------------------------------------------------------
"mrtee" <hingelickeratnew.rr.com> wrote in message
...
I have shortcuts to my CD-ROM and CD-RW/DVD on my desktop. Updates 821557
and 823980 were installed through autoupdate. I had also installed some
other programs and updates to them. The shortcuts stopped working.

I have spent the last 8 hours doing System Restores to various points and
nothing helped.

This is what I have done after that:
1. Restored an image from 2 days ago.
2. Allowed autoupdate to install the updates and the shortcuts stopped
working (system can not find) again.
3. Uninstalled 823980, still not working.
4. Uninstalled 821557, now the shortcuts work.
5. Reinstalled 823980, the shortcuts continue to work.

I could not find a link on the MS03-027 (821557) web page to send feedback
to MS about the problem with the "fix".

My hope is that an MVP sees this and provide some feedback to MS.
--
Just my 2¢ worth,
Jeff



---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.501 / Virus Database: 299 - Release Date: 7/14/2003

[mrtee]

Thank you. I now know that I am not alone with the problem.

--=20
Just my 2=A2 worth,
Jeff
__________in response to__________
"Rob Satterwhite [MSFT]" > wrote in message =
...
| We are investigating this issue with 821557. A bug is being filed =
against
| this problem.We are waiting on a date for resolution. Thank you for =
reproing
| it and providing the additional detail.
|=20
| Rob (Microsoft)
|=20



---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.502 / Virus Database: 300 - Release Date: 7/18/2003

[Parkers-Georgia & Bob]

Also have this issue for the ZIP drive shortcut on my desktop (drive D) as
well as A(floppy), E(CD- ROM), and F (DVD). Please note to Microsoft that
shortcuts to ALL drives except "C" do not work, saying the path has been
changed or deleted or something to that effect. I hope the next Update will
correct this!

Georgia


"Rob Satterwhite [MSFT]" > wrote in message
...
> We are investigating this issue with 821557. A bug is being filed against
> this problem.We are waiting on a date for resolution. Thank you for
reproing
> it and providing the additional detail.
>
> Rob (Microsoft)
>
> ----------------------------------------------------------
> "mrtee" <hingelickeratnew.rr.com> wrote in message
> ...
> I have shortcuts to my CD-ROM and CD-RW/DVD on my desktop. Updates 821557
> and 823980 were installed through autoupdate. I had also installed some
> other programs and updates to them. The shortcuts stopped working.
>
> I have spent the last 8 hours doing System Restores to various points and
> nothing helped.
>
> This is what I have done after that:
> 1. Restored an image from 2 days ago.
> 2. Allowed autoupdate to install the updates and the shortcuts stopped
> working (system can not find) again.
> 3. Uninstalled 823980, still not working.
> 4. Uninstalled 821557, now the shortcuts work.
> 5. Reinstalled 823980, the shortcuts continue to work.
>
> I could not find a link on the MS03-027 (821557) web page to send feedback
> to MS about the problem with the "fix".
>
> My hope is that an MVP sees this and provide some feedback to MS.
> --
> Just my 2¢ worth,
> Jeff
>
>
>
> ---
> Outgoing mail is certified Virus Free.
> Checked by AVG anti-virus system (http://www.grisoft.com).
> Version: 6.0.501 / Virus Database: 299 - Release Date: 7/14/2003
>
>

[Gail]

Hi MrTee

just my .02, DISABLE AUTOUPDATE!


"mrtee" <hingelickeratnew.rr.com> wrote in message
...
Thank you. I now know that I am not alone with the problem.

--
Just my 2¢ worth,
Jeff
__________in response to__________
"Rob Satterwhite [MSFT]" > wrote in message
...
| We are investigating this issue with 821557. A bug is being filed against
| this problem.We are waiting on a date for resolution. Thank you for reproing
| it and providing the additional detail.
|
| Rob (Microsoft)
|



---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.502 / Virus Database: 300 - Release Date: 7/18/2003

[mrtee]

Gail, so I do not have "auto" update applied. It is set to inform me of =
new updates. =20

So how would disabling it solve the problem that the update created?

--=20
Just my 2=A2 worth,
Jeff
__________in response to__________
"Gail" > wrote in message =
...
| Hi MrTee
|=20
| just my .02, DISABLE AUTOUPDATE!



---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.502 / Virus Database: 300 - Release Date: 7/18/2003

[Susan Bradley, CPA aka Ebitz SBS Rocks [MVP]]

I saw this on a Win2k3 as well...while the autoupdate and downloaded a patch and it was
waiting for me to install and apply it, it wacked out my SCSI card that my tape drive hangs
off of. I installed the patch, rebooted the server and all was well [this is a test server].

It's like AU held onto certain hardware devices in "limbo"

mrtee wrote:

> Gail, so I do not have "auto" update applied. It is set to inform me of new updates.
>
> So how would disabling it solve the problem that the update created?
>
> --
> Just my 2¢ worth,
> Jeff
> __________in response to__________
> "Gail" > wrote in message ...
> | Hi MrTee
> |
> | just my .02, DISABLE AUTOUPDATE!
>
> ---
> Outgoing mail is certified Virus Free.
> Checked by AVG anti-virus system (http://www.grisoft.com).
> Version: 6.0.502 / Virus Database: 300 - Release Date: 7/18/2003

--
"Don't lose sight of security. Security is a state of being, not a
state of budget. He with the most firewalls still does not win.
Put down that honeypot and keep up to date on your patches. Demand
better security from vendors and hold them responsible. Use what
you have, and make sure you know how to use it properly and effectively."
~ Rain Forest Puppy

http://www.wiretrip.net/rfp/txt/evolution.txt

[Helmut Stahl]

Please inform us, if the bug can be fixed.

My computer shows similar symptoms since installing
these to updates.

[Jonathan Woodard [MSFT]]

A fix for this has been found and will be available soon. We'll post more
information when it's available.

--
Thanks,
Jonathan (Microsoft)

Please do not send email directly to this alias. This alias is for newsgroup
purposes only.

This posting is provided "AS IS" with no warranties, and confers no rights.
--

"TJS" > wrote in message
...
> for what it's worth...
>
> I also use xp-pro , installed 821557 and had all sorts of problems after
> that update.
>
> a day later, using several recoveries, I was able to finally get my system
> working again. I never did figure out what got corrupted.
>
>
>
> "mrtee" <hingelickeratnew.rr.com> wrote in message
> ...
> I have shortcuts to my CD-ROM and CD-RW/DVD on my desktop. Updates 821557
> and 823980 were installed through autoupdate. I had also installed some
> other programs and updates to them. The shortcuts stopped working.
>
> I have spent the last 8 hours doing System Restores to various points and
> nothing helped.
>
> This is what I have done after that:
> 1. Restored an image from 2 days ago.
> 2. Allowed autoupdate to install the updates and the shortcuts stopped
> working (system can not find) again.
> 3. Uninstalled 823980, still not working.
> 4. Uninstalled 821557, now the shortcuts work.
> 5. Reinstalled 823980, the shortcuts continue to work.
>
> I could not find a link on the MS03-027 (821557) web page to send feedback
> to MS about the problem with the "fix".
>
> My hope is that an MVP sees this and provide some feedback to MS.
> --
> Just my 2¢ worth,
> Jeff
>
>
>
> ---
> Outgoing mail is certified Virus Free.
> Checked by AVG anti-virus system (http://www.grisoft.com).
> Version: 6.0.501 / Virus Database: 299 - Release Date: 7/14/2003
>
>

[Chris Wood]

Is there really a fix for 821557? This notice has been around for nearly a
month now with no indication of a fix in the security bulletin.

Chris Wood
Alberta Department of Energy
CANADA

"Jonathan Woodard [MSFT]" > wrote in message
...
> A fix for this has been found and will be available soon. We'll post more
> information when it's available.
>
> --
> Thanks,
> Jonathan (Microsoft)
>
> Please do not send email directly to this alias. This alias is for
newsgroup
> purposes only.
>
> This posting is provided "AS IS" with no warranties, and confers no
rights.
> --
>
> "TJS" > wrote in message
> ...
> > for what it's worth...
> >
> > I also use xp-pro , installed 821557 and had all sorts of problems
after
> > that update.
> >
> > a day later, using several recoveries, I was able to finally get my
system
> > working again. I never did figure out what got corrupted.
> >
> >
> >
> > "mrtee" <hingelickeratnew.rr.com> wrote in message
> > ...
> > I have shortcuts to my CD-ROM and CD-RW/DVD on my desktop. Updates
821557
> > and 823980 were installed through autoupdate. I had also installed some
> > other programs and updates to them. The shortcuts stopped working.
> >
> > I have spent the last 8 hours doing System Restores to various points
and
> > nothing helped.
> >
> > This is what I have done after that:
> > 1. Restored an image from 2 days ago.
> > 2. Allowed autoupdate to install the updates and the shortcuts stopped
> > working (system can not find) again.
> > 3. Uninstalled 823980, still not working.
> > 4. Uninstalled 821557, now the shortcuts work.
> > 5. Reinstalled 823980, the shortcuts continue to work.
> >
> > I could not find a link on the MS03-027 (821557) web page to send
feedback
> > to MS about the problem with the "fix".
> >
> > My hope is that an MVP sees this and provide some feedback to MS.
> > --
> > Just my 2¢ worth,
> > Jeff
> >
> >
> >
> > ---
> > Outgoing mail is certified Virus Free.
> > Checked by AVG anti-virus system (http://www.grisoft.com).
> > Version: 6.0.501 / Virus Database: 299 - Release Date: 7/14/2003
> >
> >
>
>

[Lemon Jelly]

Chris Wood - typed:
> Is there really a fix for 821557? This notice has been around for
> nearly a month now with no indication of a fix in the security
> bulletin.

There seems to be a corporate-wide inability to admit to mistakes or
"issues" with MS products unless the spotlight warms things up 1st IMO.
Instead of stating that a number of systems have problems with this
update in the advisory, they choose to remain silent.

Some people here & elsewhere voice their surprise that people don't set
XP to automatically install Critical Updates. 821557 is the 3rd CU this
year that breaks my system. This is the reason I have it turned off.

I do appreciate the need to get CUs out promptly therefore forgoing some
testing that less urgent updates probably go through but to not publish
known issues is plain negligence in my book. My attitude is to carefully
read the notes regarding even Critical Updates & make an informed
judgement of the need to install instantly or wait for reports on this
NG of possible issues. I wouldn't have been particularly vulnerable to
the blaster worm had I chosen not to have installed 823980 because of
other precautions taken. For this reason I choose to not reduce security
risks (which are often very low risk to me anyway) at the expense of a
fully functioning system).

I hope MS's new approach to universal updating allows some control! I
also hope the next version of Windows is less prone to problems though I
have serious doubts due to problems with WS2003 & how slow large
organisations are to implement oft voiced Mission Statements.
--
Paul

[Chris Wood]

I did find 824143 in KB. If this is the fix to a problem that 821557
produces why is it not included in the notes for 821557 with a link?
Currently if 821557 gives you a problem you would have to contact MS to get
hold of 824143.

Chris Wood

"Chris Wood" > wrote in message
...
> Is there really a fix for 821557? This notice has been around for nearly a
> month now with no indication of a fix in the security bulletin.
>
> Chris Wood
> Alberta Department of Energy
> CANADA
>
> "Jonathan Woodard [MSFT]" > wrote in message
> ...
> > A fix for this has been found and will be available soon. We'll post
more
> > information when it's available.
> >
> > --
> > Thanks,
> > Jonathan (Microsoft)
> >
> > Please do not send email directly to this alias. This alias is for
> newsgroup
> > purposes only.
> >
> > This posting is provided "AS IS" with no warranties, and confers no
> rights.
> > --
> >
> > "TJS" > wrote in message
> > ...
> > > for what it's worth...
> > >
> > > I also use xp-pro , installed 821557 and had all sorts of problems
> after
> > > that update.
> > >
> > > a day later, using several recoveries, I was able to finally get my
> system
> > > working again. I never did figure out what got corrupted.
> > >
> > >
> > >
> > > "mrtee" <hingelickeratnew.rr.com> wrote in message
> > > ...
> > > I have shortcuts to my CD-ROM and CD-RW/DVD on my desktop. Updates
> 821557
> > > and 823980 were installed through autoupdate. I had also installed
some
> > > other programs and updates to them. The shortcuts stopped working.
> > >
> > > I have spent the last 8 hours doing System Restores to various points
> and
> > > nothing helped.
> > >
> > > This is what I have done after that:
> > > 1. Restored an image from 2 days ago.
> > > 2. Allowed autoupdate to install the updates and the shortcuts stopped
> > > working (system can not find) again.
> > > 3. Uninstalled 823980, still not working.
> > > 4. Uninstalled 821557, now the shortcuts work.
> > > 5. Reinstalled 823980, the shortcuts continue to work.
> > >
> > > I could not find a link on the MS03-027 (821557) web page to send
> feedback
> > > to MS about the problem with the "fix".
> > >
> > > My hope is that an MVP sees this and provide some feedback to MS.
> > > --
> > > Just my 2¢ worth,
> > > Jeff
> > >
> > >
> > >
> > > ---
> > > Outgoing mail is certified Virus Free.
> > > Checked by AVG anti-virus system (http://www.grisoft.com).
> > > Version: 6.0.501 / Virus Database: 299 - Release Date: 7/14/2003
> > >
> > >
> >
> >
>
>

[Lemon Jelly]

Chris Wood - typed:
> I did find 824143 in KB. If this is the fix to a problem that 821557
> produces why is it not included in the notes for 821557 with a link?
> Currently if 821557 gives you a problem you would have to contact MS
> to get hold of 824143.

Thanks for the info - I've emailed MS UK requesting the fix. Looking
again at 821557, Additional Information about this Patch, Caveats -
none!!! Ho hum.
--
Paul