Window (error messages) annoying

[Dean Woodworth]

Sir or madam,

My problem is that almost every file now in My documents
has a window interrupt when I am trying open the file(s)
saying that "Windows has encountered a problem and must
close." It cannot read a certain file.

In both cases it then says "contact Micrsoft." And since
I am not always on line (though I now have a DSL--thus
the problem can be "sent" to MS now--but what does that
do??). And as it says, unsaved work may be lost. It is!

Finally, when those windows cause a stop on the file, it
freezes the group of files on the page.--Please help.,
DEWoodworth

[Gerry Cornell]

Dean

I would look in Event Viewer at the logged errors and post a copy.

1. To open Event Viewer, click Start, click Control Panel, double-click =
Administrative Tools, double-click Event Viewer and select System for =
system errors or Application for application errors. Look for Error in =
the Type column and double click on Error to reveal a Description of the =
error. This can be copied by using Clipboard Viewer (see later).
=20
2. Part of the Description of the error will include a link, which you =
should double click for further information and you can copy using copy =
and paste.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

3. For some errors you will find "+ Related Knowledge Base Article", =
which if double clicked takes you to the Knowledge Base Article =
containing a suggested solution.

There always seems to be a step 2 but not always a step 3.=20

A tip for posting copies of Error Reports (Step 1). Run Event Viewer and =
double click on the error you want to copy. In the window which appears =
is a button resembling two pages. Double click the button and close =
Event Viewer. Now start your message ( email )and do a paste into the =
body of the message. This will paste the info from the Event Viewer =
Error Report complete with links into the message. Make sure this is the =
first paste after exiting from Event Viewer. It can be helpful to place =
a shortcut to Event Viewer on your Desktop.

=20
~~~~~~


Hope this helps.

Gerry
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FCA

Stourport, Worcs, England
Enquire, plan and execute.
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Please tell the newsgroup how any=20
suggested solution worked for you.
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"Dean Woodworth" > wrote in message =
...
> Sir or madam,
>=20
> My problem is that almost every file now in My documents=20
> has a window interrupt when I am trying open the file(s)=20
> saying that "Windows has encountered a problem and must=20
> close." It cannot read a certain file.=20
>=20
> In both cases it then says "contact Micrsoft." And since=20
> I am not always on line (though I now have a DSL--thus=20
> the problem can be "sent" to MS now--but what does that=20
> do??). And as it says, unsaved work may be lost. It is!
>=20
> Finally, when those windows cause a stop on the file, it=20
> freezes the group of files on the page.--Please help.,=20
> DEWoodworth