Can't get cd to load

[mulder]

I just got the new Norton Anti-viru 2006. I put the CD in, it doesn't load.
I go to my computer, there is no drive to click on. I went to add new
program in add/remove programs, it says it can't find the disk. i don't know
what else to do. can anyone tell me how to get the disk loaded so i can
protect my computer?

[Shenan Stanley]

mulder wrote:
> I just got the new Norton Anti-viru 2006. I put the CD in, it
> doesn't load. I go to my computer, there is no drive to click on.
> I went to add new program in add/remove programs, it says it can't
> find the disk. i don't know what else to do. can anyone tell me
> how to get the disk loaded so i can protect my computer?

Can you read other CDs?
Did you purchase (and are using the CD for) the PC version?
Have you contacted those you bought the software from?

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

[logan]

Yes, and your welcome...


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[mulder]

"Shenan Stanley" wrote:

> mulder wrote:
> > I just got the new Norton Anti-viru 2006. I put the CD in, it
> > doesn't load. I go to my computer, there is no drive to click on.
> > I went to add new program in add/remove programs, it says it can't
> > find the disk. i don't know what else to do. can anyone tell me
> > how to get the disk loaded so i can protect my computer?
>
> Can you read other CDs?
> Did you purchase (and are using the CD for) the PC version?
> Have you contacted those you bought the software from?
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
>
> no, it doesn't read other cd's. it is a brand new disk, so i think its the computer. i emailed the guy who i bought it from, he hasn't emailed me back