File deleted when Trojan Horse removed and can't delete programs

[bigbadbaba]

Last week I had two Trojan Horses. When AVG removed them it also
deleted two files. One I was able to fix. The other was in my US
Robotics. Can I just uninstall US Robotics and reinstall to replace
the file or is there a better way?

A second problem I have is that some programs have quit operating but I
can't delete them. The Weather Channel says that it "could not open
INSTALL.LOG file" and Net Waiting and PhotoImpression say that "an
installation support file could not be installed. The system cannot
find the file specified". I've tried to reinstall them and same
problem. Is there any way to get rid of these programs? Again, any help
would be appreciated.

Thanks. Barb

[Rozzi11]

Today I had Trojan horse since then in add/remove programmes I 3 programmes
that cannot be deleted and am recieving INSTALL.LOG file cannot open??? Have
completely rebooted computer system ect ect and no help. Do you have any
ideas?

"bigbadbaba" wrote:

> Last week I had two Trojan Horses. When AVG removed them it also
> deleted two files. One I was able to fix. The other was in my US
> Robotics. Can I just uninstall US Robotics and reinstall to replace
> the file or is there a better way?
>
> A second problem I have is that some programs have quit operating but I
> can't delete them. The Weather Channel says that it "could not open
> INSTALL.LOG file" and Net Waiting and PhotoImpression say that "an
> installation support file could not be installed. The system cannot
> find the file specified". I've tried to reinstall them and same
> problem. Is there any way to get rid of these programs? Again, any help
> would be appreciated.
>
> Thanks. Barb
>
>