modem used to work

[val]

My HP 5495 laptop modem used to work. All of a sudden with no reason it
stopped working. It only produces on the screen: "Prepare for dialing".
Laptop troubleshooting did nothing, it declares: "Modem works
properly". Is anybody could give a hint?

[Brian A.]

Check the phone line connected to the modem, connect it to the phone and
see if you get a dial tone.
Try another modem.

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375




"val" > wrote in message
oups.com...
> My HP 5495 laptop modem used to work. All of a sudden with no reason it
> stopped working. It only produces on the screen: "Prepare for dialing".
> Laptop troubleshooting did nothing, it declares: "Modem works
> properly". Is anybody could give a hint?
>