hotfix?

[ndhndh]

I was told to get a microsoft hotfix for wmdrm license. that is why my videos
wont play. It is in microsofts' article 910998. I have to go through hp and
they wont do it. any suggestions?

[Carey Frisch [MVP]]

To resolve this problem immediately, contact Microsoft Product
Support Services to obtain the hotfix. For a complete list of Microsoft
Product Support Services telephone numbers and information about
support costs, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/

Note In special cases, charges that are ordinarily incurred for support
calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The usual support costs
will apply to additional support questions and issues that do not qualify
for the specific update in question.

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

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"ndhndh" wrote:

| I was told to get a microsoft hotfix for wmdrm license. that is why my videos
| wont play. It is in microsofts' article 910998. I have to go through hp and
| they wont do it. any suggestions?

[ndhndh]

that's the problem, my windows came installed and hp can't do it. they
advised to re install everything and basically start over. if i have to i
will but i really don't want to.

"Carey Frisch [MVP]" wrote:

> To resolve this problem immediately, contact Microsoft Product
> Support Services to obtain the hotfix. For a complete list of Microsoft
> Product Support Services telephone numbers and information about
> support costs, visit the following Microsoft Web site:
> http://support.microsoft.com/contactus/
>
> Note In special cases, charges that are ordinarily incurred for support
> calls may be canceled if a Microsoft Support Professional determines
> that a specific update will resolve your problem. The usual support costs
> will apply to additional support questions and issues that do not qualify
> for the specific update in question.
>
> --
> Carey Frisch
> Microsoft MVP
> Windows - Shell/User
> Microsoft Community Newsgroups
> news://msnews.microsoft.com/
>
> ---------------------------------------------------------------------------Â*----------------
>
> "ndhndh" wrote:
>
> | I was told to get a microsoft hotfix for wmdrm license. that is why my videos
> | wont play. It is in microsofts' article 910998. I have to go through hp and
> | they wont do it. any suggestions?
>
>