jim
December 12th 03, 07:39 PM
>-----Original Message-----
> I have a fairly new computer with Windows XP
>Professional SP1 installed by the manufacturer. I have
>kept program installations to a minimum and do not
>download questionable items from the internet.
> Recently, whenever I click on My Computer or on a
>drive in it, or click on the Start Menu, the desktop and
>taskbar often freeze for a dozen or so seconds and then
>refresh. Other times, an error message appears saying
>that explorer.exe could not find a memory reference and
>that "the memory could not be written". These freezes and
>errors are becoming more frequent daily. Below is a
>typical error from the event viewer:
>
>Faulting application explorer.exe, version 6.0.2800.1106,
>faulting module gdi32.dll, version 5.1.2600.1106, fault
>address 0x00004474.
>
> Since I cannot afford to reinstall Windows XP, is
>there a less drastic solution to the explorer.exe issue?
>Would it help to replace my current explorer.exe with a
>fresh one?
>.
>This can be caused by bad RAM memory.I sugest you run a
diagnostic test on the memory. After you are sure the RAM
is good, run system file checker tool, enter sfc /scannow
into your start/ run box, that that space after the sfc.
It will ask for your XP CD to copy files from.
> I have a fairly new computer with Windows XP
>Professional SP1 installed by the manufacturer. I have
>kept program installations to a minimum and do not
>download questionable items from the internet.
> Recently, whenever I click on My Computer or on a
>drive in it, or click on the Start Menu, the desktop and
>taskbar often freeze for a dozen or so seconds and then
>refresh. Other times, an error message appears saying
>that explorer.exe could not find a memory reference and
>that "the memory could not be written". These freezes and
>errors are becoming more frequent daily. Below is a
>typical error from the event viewer:
>
>Faulting application explorer.exe, version 6.0.2800.1106,
>faulting module gdi32.dll, version 5.1.2600.1106, fault
>address 0x00004474.
>
> Since I cannot afford to reinstall Windows XP, is
>there a less drastic solution to the explorer.exe issue?
>Would it help to replace my current explorer.exe with a
>fresh one?
>.
>This can be caused by bad RAM memory.I sugest you run a
diagnostic test on the memory. After you are sure the RAM
is good, run system file checker tool, enter sfc /scannow
into your start/ run box, that that space after the sfc.
It will ask for your XP CD to copy files from.