Windows messenger suddenly disconnects

[mendel72]

Recently I started using a router instead of connecting direcly. It's just a
router, no firewall. Since then, I am unable to keep my Windows Messenger
connected. It disconnectes after just a few minutes of inactivity. I still
shows that I am signed on, but when trying to write a message I get an error
"you cannot send a message because you are not signed on", and I have to sign
on again. Others do no see me as online either.

What could be the problem and how could it be fixed?

[Peter Waugh]

Hi,
I am also having the same problem

I am running a SBS server, behind a Cisco Router and a PIX Firewall
I have been assured its not the router or firewall

I am running Windows Messenger v5 and it seems to log on without any
problems, it will show in company web, sharepoint that I am on line, however
it will drop out mid conversation and leave the message "you cannot send a
message because you are not signed on"

I dont have MSN Messenger installed on the computer, and I have run all
update services on the clients and server

If you are able to help it would be appreciated
Peter

"mendel72" wrote:

> Recently I started using a router instead of connecting direcly. It's just a
> router, no firewall. Since then, I am unable to keep my Windows Messenger
> connected. It disconnectes after just a few minutes of inactivity. I still
> shows that I am signed on, but when trying to write a message I get an error
> "you cannot send a message be
cause you are not signed on", and I have to sign
> on again. Others do no see me as online either.
>
> What could be the problem and how could it be fixed?

[Peter Waugh]

It seems to be a common problem, there is a theroy that the router resets a
NAT connection afer period of inactivity, it may not explain a dropped
connection mid conversation. see

http://groups.google.com/group/microsoft.public.windowsxp.messenger/browse_frm/thread/a12691c1c834536f/f955a91465e281ff?tvc=1&q=windows+messenger+5.1+disconnects&hl=en#f955a91465e281ff



"Peter Waugh" wrote:

> Hi,
> I am also having the same problem
>
> I am running a SBS server, behind a Cisco Router and a PIX Firewall
> I have been assured its not the router or firewall
>
> I am running Windows Messenger v5 and it seems to log on without any
> problems, it will show in company web, sharepoint that I am on line, however
> it will drop out mid conversation and leave the message "you cannot send a
> message because you are not signed on"
>
> I dont have MSN Messenger installed on the computer, and I have run all
> update services on the clients and server
>
> If you are able to help it would be appreciated
> Peter
>
> "mendel72" wrote:
>
> > Recently I started using a router instead of connecting direcly. It's just a
> > router, no firewall. Since then, I am unable to keep my Windows Messenger
> > connected. It disconnectes after just a few minutes of inactivity. I still
> > shows that I am signed on, but when trying to write a message I get an error
> > "you cannot send a message be
> cause you are not signed on", and I have to sign
> > on again. Others do no see me as online either.
> >
> > What could be the problem and how could it be fixed?