- 781
March 30th 06, 06:27 PM
For the past month I have been on the phone with Roxio, Nero trying to get
answers on how to fix DVD creating part of their software.
I have been trying to create dvd videos with their software and am
unable to do so.
When I installed Roxio 8, everything worked with the software, and I mean
everything that has to do with DVD creation or CD creation. I have been
saving my data on DVDs and CDs. I have been using all its resources to burn
music and videos on DVDs as well.
About 3-4 weeks ago, I tried to run Roxio's DVD creator, I think it's
called Videowave8 which I have been able to use 2 months ago, and it started
the program but never finished the starting process. The hourglass on the
mouse never went away when I would move the mouse onto the program window. I
havn't been able to run any menus or do anything with the program. To quit
the program I was only able to do it by manually shutting down the pc from
the power because Task manager would not end the process either. Logging off
the pc or shutting down normally did not work. Shutdown process would kill
everything on the taskbar, but would not finish the shutdown process because
Videowave8 was still running.
I thought this was a Roxio problem and purchased Nero 6. Same thing
happened with Nero. Everything worked except the DVD Video creation part of
it. Same shut down problems, and hourglass icon for the mouse never went
away.
I bought Nero 7 Ultra Edition. Same problem. The program called
NeroVision which is used to create DVD movies, never started completely, the
taskbar could never end the process and computer would not shutdown unless I
unplugged the power.
I am very puzzled on how ONLY the DVD creation part of these 3 programs
would not work. I have called both companies and I was told to change my
graphics card. I have done so and purchased ATI Radeon X1300 Pro 256MB AGP
8x card, and still get the same problem. Roxio and Nero support told me that
it had to do with Windows XP Pro since other programs had the same problem.
I don't know where else to get help regarding this. Hopefully someone
else had had this problem and can help me out. I appreciate any help in this
matter.
My system is as follows:
Windows XP Pro, Service Pack 2 with all updates. Pentium 4, 3.8GHz
processor, 1500MB Ram, 300GB(132GB free) HDD, and the above graphics card.
Thank you in advance.
Gino
answers on how to fix DVD creating part of their software.
I have been trying to create dvd videos with their software and am
unable to do so.
When I installed Roxio 8, everything worked with the software, and I mean
everything that has to do with DVD creation or CD creation. I have been
saving my data on DVDs and CDs. I have been using all its resources to burn
music and videos on DVDs as well.
About 3-4 weeks ago, I tried to run Roxio's DVD creator, I think it's
called Videowave8 which I have been able to use 2 months ago, and it started
the program but never finished the starting process. The hourglass on the
mouse never went away when I would move the mouse onto the program window. I
havn't been able to run any menus or do anything with the program. To quit
the program I was only able to do it by manually shutting down the pc from
the power because Task manager would not end the process either. Logging off
the pc or shutting down normally did not work. Shutdown process would kill
everything on the taskbar, but would not finish the shutdown process because
Videowave8 was still running.
I thought this was a Roxio problem and purchased Nero 6. Same thing
happened with Nero. Everything worked except the DVD Video creation part of
it. Same shut down problems, and hourglass icon for the mouse never went
away.
I bought Nero 7 Ultra Edition. Same problem. The program called
NeroVision which is used to create DVD movies, never started completely, the
taskbar could never end the process and computer would not shutdown unless I
unplugged the power.
I am very puzzled on how ONLY the DVD creation part of these 3 programs
would not work. I have called both companies and I was told to change my
graphics card. I have done so and purchased ATI Radeon X1300 Pro 256MB AGP
8x card, and still get the same problem. Roxio and Nero support told me that
it had to do with Windows XP Pro since other programs had the same problem.
I don't know where else to get help regarding this. Hopefully someone
else had had this problem and can help me out. I appreciate any help in this
matter.
My system is as follows:
Windows XP Pro, Service Pack 2 with all updates. Pentium 4, 3.8GHz
processor, 1500MB Ram, 300GB(132GB free) HDD, and the above graphics card.
Thank you in advance.
Gino