remote assistants

[jessdawn]

My friend and I are trying to use remote assistance and it will not lets us
our computers are compadable.Please help!!

[Carey Frisch [MVP]]

Perhaps the following Knowledge Base Articles will help:

HOW TO: Configure a Computer to Receive Remote Assistance Offers in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;301527&Product=winxp

Support WebCast: Using Windows Remote Assistance
http://support.microsoft.com/default.aspx?scid=kb;en-us;826769&Product=winxp

Overview of Remote Assistance in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;300546

Troubleshooting Remote Assistance Issues
http://www.chicagotech.net/rdesktop.htm

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

---------------------------------------------------------------------------Â*----------------

"jessdawn" wrote:

| My friend and I are trying to use remote assistance and it will not lets us
| our computers are compadable.Please help!!