Search Companion selection pane is blank in XP Home

[Philip Andrews]

Hello,

After cleaning my HDD of a couple of trojans (using AVG7), I can't get
Search to work. The search options selection pane is blank, but the dog is
still showing. Can anyone shed light on this for me, please?

Cheers,

Philip

[Ramesh, MS-MVP]

Philip,

Type in Start, Run:

regsvr32 jscript.dll

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


"Philip Andrews" > wrote in message
...
Hello,

After cleaning my HDD of a couple of trojans (using AVG7), I can't get
Search to work. The search options selection pane is blank, but the dog is
still showing. Can anyone shed light on this for me, please?

Cheers,

Philip

[Philip Andrews]

Hi Ramesh,

Many thanks for that!

Regards,

Philip


"Ramesh, MS-MVP" > wrote in message
...
> Philip,
>
> Type in Start, Run:
>
> regsvr32 jscript.dll
>
> --
> Regards,
>
> Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
> Windows® XP Troubleshooting http://www.winhelponline.com
>
>
> "Philip Andrews" > wrote in message
> ...
> Hello,
>
> After cleaning my HDD of a couple of trojans (using AVG7), I can't get
> Search to work. The search options selection pane is blank, but the dog is
> still showing. Can anyone shed light on this for me, please?
>
> Cheers,
>
> Philip
>
>
>

[Ramesh, MS-MVP]

You're welcome Philip.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


"Philip Andrews" > wrote in message
...
Hi Ramesh,

Many thanks for that!

Regards,

Philip


"Ramesh, MS-MVP" > wrote in message
...
> Philip,
>
> Type in Start, Run:
>
> regsvr32 jscript.dll
>
> --
> Regards,
>
> Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
> Windows® XP Troubleshooting http://www.winhelponline.com
>
>
> "Philip Andrews" > wrote in message
> ...
> Hello,
>
> After cleaning my HDD of a couple of trojans (using AVG7), I can't get
> Search to work. The search options selection pane is blank, but the dog is
> still showing. Can anyone shed light on this for me, please?

[Rowan]

HI Ramesh,

I have the same problem (at least I think it is!). I tried your fix but I
got an error message saying the following "DllRegisterServer in jscript.dll
failed, Return code was:0x80004005".

The problem is still there. if I click on "Search" from the start menu, the
window opens but the selection pane is completely blank. The little dog
appears but, regardless of whether the right or left mouse button is clicked,
all he does is scratch himself ;-)

Do you have any other ideas? I notice that my son can still run it OK from
his profile but mine is dead - don't know if this is significant or not. I
am running Windows XP Pro SP2.

Cheers

Rowan

"Ramesh, MS-MVP" wrote:

> Philip,
>
> Type in Start, Run:
>
> regsvr32 jscript.dll
>
> --
> Regards,
>
> Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
> Windows® XP Troubleshooting http://www.winhelponline.com
>
>
> "Philip Andrews" > wrote in message
> ...
> Hello,
>
> After cleaning my HDD of a couple of trojans (using AVG7), I can't get
> Search to work. The search options selection pane is blank, but the dog is
> still showing. Can anyone shed light on this for me, please?
>
> Cheers,
>
> Philip
>
>
>
>

[Ramesh, MS-MVP]

Hi Rowan,

This has to do with incorrect registry permissions. Here is how to reset it.

Ramesh Srinivasan's Blog: Reset the entire registry permissions to defaults:
http://winonline.blogspot.com/2005/11/reset-entire-registry-permissions-to.html

Note that you need to reset the permissions for "HKEY_CLASSES_ROOT" hive
only. Administrators and the SYSTEM group must have Full Control. Users have
Read access.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


"Rowan" > wrote in message
...
HI Ramesh,

I have the same problem (at least I think it is!). I tried your fix but I
got an error message saying the following "DllRegisterServer in jscript.dll
failed, Return code was:0x80004005".

The problem is still there. if I click on "Search" from the start menu, the
window opens but the selection pane is completely blank. The little dog
appears but, regardless of whether the right or left mouse button is
clicked,
all he does is scratch himself ;-)

Do you have any other ideas? I notice that my son can still run it OK from
his profile but mine is dead - don't know if this is significant or not. I
am running Windows XP Pro SP2.

Cheers

Rowan

[Tim Hawks]

I tried the regedit nut it did not clear it up. I was not able to download
the recomendation in the BLOG. Waht do I do now? Thanks.



"Ramesh, MS-MVP" wrote:

> Hi Rowan,
>
> This has to do with incorrect registry permissions. Here is how to reset it.
>
> Ramesh Srinivasan's Blog: Reset the entire registry permissions to defaults:
> http://winonline.blogspot.com/2005/11/reset-entire-registry-permissions-to.html
>
> Note that you need to reset the permissions for "HKEY_CLASSES_ROOT" hive
> only. Administrators and the SYSTEM group must have Full Control. Users have
> Read access.
>
> --
> Regards,
>
> Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
> Windows® XP Troubleshooting http://www.winhelponline.com
>
>
> "Rowan" > wrote in message
> ...
> HI Ramesh,
>
> I have the same problem (at least I think it is!). I tried your fix but I
> got an error message saying the following "DllRegisterServer in jscript.dll
> failed, Return code was:0x80004005".
>
> The problem is still there. if I click on "Search" from the start menu, the
> window opens but the selection pane is completely blank. The little dog
> appears but, regardless of whether the right or left mouse button is
> clicked,
> all he does is scratch himself ;-)
>
> Do you have any other ideas? I notice that my son can still run it OK from
> his profile but mine is dead - don't know if this is significant or not. I
> am running Windows XP Pro SP2.
>
> Cheers
>
> Rowan
>
>
>
>

[Ramesh, MS-MVP]

>> I was not able to download the recomendation in the BLOG

Try this link:
http://www.microsoft.com/downloads/details.aspx?FamilyID=e8ba3e56-d8fe-4a91-93cf-ed6985e3927b&displaylang=en

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


"Tim Hawks" <Tim > wrote in message
...
I tried the regedit nut it did not clear it up. I was not able to download
the recomendation in the BLOG. Waht do I do now? Thanks.



"Ramesh, MS-MVP" wrote:

> Hi Rowan,
>
> This has to do with incorrect registry permissions. Here is how to reset
> it.
>
> Ramesh Srinivasan's Blog: Reset the entire registry permissions to
> defaults:
> http://winonline.blogspot.com/2005/11/reset-entire-registry-permissions-to.html
>
> Note that you need to reset the permissions for "HKEY_CLASSES_ROOT" hive
> only. Administrators and the SYSTEM group must have Full Control. Users
> have
> Read access.
>
> --
> Regards,
>
> Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
> Windows® XP Troubleshooting http://www.winhelponline.com
>
>
> "Rowan" > wrote in message
> ...
> HI Ramesh,
>
> I have the same problem (at least I think it is!). I tried your fix but I
> got an error message saying the following "DllRegisterServer in
> jscript.dll
> failed, Return code was:0x80004005".
>
> The problem is still there. if I click on "Search" from the start menu,
> the
> window opens but the selection pane is completely blank. The little dog
> appears but, regardless of whether the right or left mouse button is
> clicked,
> all he does is scratch himself ;-)
>
> Do you have any other ideas? I notice that my son can still run it OK
> from
> his profile but mine is dead - don't know if this is significant or not.
> I
> am running Windows XP Pro SP2.
>
> Cheers
>
> Rowan
>
>
>
>

[Carlinhos]

"Ramesh, MS-MVP" wrote:

> Hi Rowan,
>
> This has to do with incorrect registry permissions. Here is how to reset it.
>
> Ramesh Srinivasan's Blog: Reset the entire registry permissions to defaults:
> http://winonline.blogspot.com/2005/11/reset-entire-registry-permissions-to.html
>
> Note that you need to reset the permissions for "HKEY_CLASSES_ROOT" hive
> only. Administrators and the SYSTEM group must have Full Control. Users have
> Read access.
>
> --
> Regards,
>
> Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
> Windows® XP Troubleshooting http://www.winhelponline.com
>
>
> "Rowan" > wrote in message
> ...
> HI Ramesh,
>
> I have the same problem (at least I think it is!). I tried your fix but I
> got an error message saying the following "DllRegisterServer in jscript.dll
> failed, Return code was:0x80004005".
>
> The problem is still there. if I click on "Search" from the start menu, the
> window opens but the selection pane is completely blank. The little dog
> appears but, regardless of whether the right or left mouse button is
> clicked,
> all he does is scratch himself ;-)
>
> Do you have any other ideas? I notice that my son can still run it OK from
> his profile but mine is dead - don't know if this is significant or not. I
> am running Windows XP Pro SP2.
>
> Cheers
>
> Rowan
>
>
>
>

[whooops]

If you have recently installed Windows Desktop Search, this could be the
problem. Try to uninstall it but be careful, some of your taskbar toolbars
(if you use them) will disappear. Not a big deal, you just have to recreate
them. Also beware of the other programs it may inform you of changing.

"Philip Andrews" wrote:

> Hello,
>
> After cleaning my HDD of a couple of trojans (using AVG7), I can't get
> Search to work. The search options selection pane is blank, but the dog is
> still showing. Can anyone shed light on this for me, please?
>
> Cheers,
>
> Philip
>
>
>

[Ramesh, MS-MVP]

Several dialog boxes are blank:
http://support.microsoft.com/kb/831430

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


"whooops" > wrote in message ...
If you have recently installed Windows Desktop Search, this could be the
problem. Try to uninstall it but be careful, some of your taskbar toolbars
(if you use them) will disappear. Not a big deal, you just have to recreate
them. Also beware of the other programs it may inform you of changing.

"Philip Andrews" wrote:

> Hello,
>
> After cleaning my HDD of a couple of trojans (using AVG7), I can't get
> Search to work. The search options selection pane is blank, but the dog is
> still showing. Can anyone shed light on this for me, please?
>
> Cheers,
>
> Philip
>
>
>