Can't get past black screen, can't format?

[Geoffw]

corrupt MBR ?

fixmbr or fixboot from command console


"Ed H" > wrote in message
...
> Sorry to repeat but a previous response did not work, we
tried removing,
> through the device manager, our display device and getting
the newest driver
> but the black screen keeps coming back. I'm real curious
why we can not
> format/install windows I can't get past the first screen,
I insert the cd,
> boot, divers are installed then the window that gives
three options;
> continue, restore or
> exit. No keys work at this point, all we can do is
manually shut down at
> this point.
>
> >> We clicked a site on the web and the screen went black,
now, every time I
> >> restart I have a black screen saying windows did not
load properly. If I
> >> choose 'normal Windows' I end at a blank black screen
an it goes no
> >> further.
> >> I can go into safe mode but can't seem to fix anything.
>
> Thank you,
>
> Ed H
>
>
>

[Ed H]

Sorry to repeat but a previous response did not work, we tried removing,
through the device manager, our display device and getting the newest driver
but the black screen keeps coming back. I'm real curious why we can not
format/install windows I can't get past the first screen, I insert the cd,
boot, divers are installed then the window that gives three options;
continue, restore or
exit. No keys work at this point, all we can do is manually shut down at
this point.

>> We clicked a site on the web and the screen went black, now, every time I
>> restart I have a black screen saying windows did not load properly. If I
>> choose 'normal Windows' I end at a blank black screen an it goes no
>> further.
>> I can go into safe mode but can't seem to fix anything.

Thank you,

Ed H

[Ed H]

No, it's a black screen with nothing, not even the blinking cursor.
--
Ed H
Dell Dimension 4550, WinXP Home SP2
60 Gig. HD, 512 DDR, Pentium IV 2.40 GHz.


"Geoffw" > wrote in message
...
> corrupt MBR ?
>
> fixmbr or fixboot from command console
>
>
> "Ed H" > wrote in message
> ...
>> Sorry to repeat but a previous response did not work, we
> tried removing,
>> through the device manager, our display device and getting
> the newest driver
>> but the black screen keeps coming back. I'm real curious
> why we can not
>> format/install windows I can't get past the first screen,
> I insert the cd,
>> boot, divers are installed then the window that gives
> three options;
>> continue, restore or
>> exit. No keys work at this point, all we can do is
> manually shut down at
>> this point.
>>
>> >> We clicked a site on the web and the screen went black,
> now, every time I
>> >> restart I have a black screen saying windows did not
> load properly. If I
>> >> choose 'normal Windows' I end at a blank black screen
> an it goes no
>> >> further.
>> >> I can go into safe mode but can't seem to fix anything.
>>
>> Thank you,
>>
>> Ed H
>>
>>
>>
>
>

[Ray]

Try booting into VGA mode (F8 and select VGA ). Then completely uninstall vid
card and reinstall? Had similar problem whenever I tried to boot with 2 hard
drives I'd get the black screen and nothing. When I go in via VGA mode and
uninstall my Nvidea card then re-install it seems to fix.

Sounds like may be a power problem. The fix above only worked after I
unhooked my 2nd hard drive. Then did the uninstall/re-install as described
above.
--
Ray


"Ed H" wrote:

> No, it's a black screen with nothing, not even the blinking cursor.
> --
> Ed H
> Dell Dimension 4550, WinXP Home SP2
> 60 Gig. HD, 512 DDR, Pentium IV 2.40 GHz.
>
>
> "Geoffw" > wrote in message
> ...
> > corrupt MBR ?
> >
> > fixmbr or fixboot from command console
> >
> >
> > "Ed H" > wrote in message
> > ...
> >> Sorry to repeat but a previous response did not work, we
> > tried removing,
> >> through the device manager, our display device and getting
> > the newest driver
> >> but the black screen keeps coming back. I'm real curious
> > why we can not
> >> format/install windows I can't get past the first screen,
> > I insert the cd,
> >> boot, divers are installed then the window that gives
> > three options;
> >> continue, restore or
> >> exit. No keys work at this point, all we can do is
> > manually shut down at
> >> this point.
> >>
> >> >> We clicked a site on the web and the screen went black,
> > now, every time I
> >> >> restart I have a black screen saying windows did not
> > load properly. If I
> >> >> choose 'normal Windows' I end at a blank black screen
> > an it goes no
> >> >> further.
> >> >> I can go into safe mode but can't seem to fix anything.
> >>
> >> Thank you,
> >>
> >> Ed H
> >>
> >>
> >>
> >
> >
>
>
>