NT Authority system

[Charlene]

>-----Original Message-----
>I am running Windows XP - why do I get a message that
>says "NT authority/system" is shutting system down. I
>have never had Windows NT
>.
>

[Ron Martell]

"Charlene" > wrote:

>
>>-----Original Message-----
>>I am running Windows XP - why do I get a message that
>>says "NT authority/system" is shutting system down. I
>>have never had Windows NT
>>.
>>

Windows XP is Windows NT version 5.1 - Microsoft just gave it a
different name to help hype the sales.

This is caused by a new and rapidly spreading virus.

To clear up the "NT Authority\System" and RPC call errors:

1. Go to http://support.microsoft.com/?kbid=823980 and download the
security patch. If at all possible do this on a clean machine and
copy the patch to a 3.5 inch diskette.

2. Boot the infected machine into Safe Mode. Insert the 3.5 inch
diskette with the patch on it and run it. Do not reboot yet.

3. Use Start - Run - MSCONFIG and go to the Startup tab. Locate the
entry for MSBLAST.EXE and clear the checkbox for it.

4. Use Start - Run - REGEDIT and locate and delete the following key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Run
"windows auto update"="msblast.exe"

5. Use Start - Search and check all your hard drives for the file
MSBLAST.EXE and delete all copies of it.

6. Shut down and restart the computer normally.

7. Immediately do an update of your antivirus software and when the
updates are installed do a complete virus scan of your hard drive. So
far Symantec/Norton, Trend Micro (PC-Cillin) and Sophos seems to be
the only major companies with an update for this specific virus (4:30
p.m. PDT 11 Aug 2003) but the others will undoubtedly follow within 24
hours.

Good luck.


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

"The reason computer chips are so small is computers don't eat much."