moved computer, can't print

[Del]

We have an office LAN with HP Laserjet 4050 installed via a switch. I
recently moved a computer from one location to another and now I can't print
to the network printer. The only change to the setup was the network cable to
the computer. Any suggestions would be greatly appreciated. I am using winXP
Pro.

[Alan Morris [MSFT]]

Can you ping the printer from the client?

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Del" > wrote in message
...
> We have an office LAN with HP Laserjet 4050 installed via a switch. I
> recently moved a computer from one location to another and now I can't
> print
> to the network printer. The only change to the setup was the network cable
> to
> the computer. Any suggestions would be greatly appreciated. I am using
> winXP
> Pro.

[Del]

how do I find the IP for the printer?

"Alan Morris [MSFT]" wrote:

> Can you ping the printer from the client?
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "Del" > wrote in message
> ...
> > We have an office LAN with HP Laserjet 4050 installed via a switch. I
> > recently moved a computer from one location to another and now I can't
> > print
> > to the network printer. The only change to the setup was the network cable
> > to
> > the computer. Any suggestions would be greatly appreciated. I am using
> > winXP
> > Pro.
>
>
>

[Lem]

Typically, there is a way to print out a configuration page from the front panel
of the computer that will include, among other things, the printer's IP address.

You'll have to check the manual.

Del wrote:

> how do I find the IP for the printer?
>
> "Alan Morris [MSFT]" wrote:
>
> > Can you ping the printer from the client?
> >
> > --
> > Alan Morris
> > Windows Printing Team
> > Search the Microsoft Knowledge Base here:
> > http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
> >
> > This posting is provided "AS IS" with no warranties, and confers no rights.
> >
> > "Del" > wrote in message
> > ...
> > > We have an office LAN with HP Laserjet 4050 installed via a switch. I
> > > recently moved a computer from one location to another and now I can't
> > > print
> > > to the network printer. The only change to the setup was the network cable
> > > to
> > > the computer. Any suggestions would be greatly appreciated. I am using
> > > winXP
> > > Pro.
> >
> >
> >

[Lem]

From http://h20000.www2.hp.com/bc/docs/support/SupportManual/bpl06919/bpl06919.pdf
To print a configuration page:
1 Press [Menu] until INFORMATION MENU appears.
2 Press [Item] until PRINT CONFIGURATION appears.
3 Press [Select] to print the configuration page.


Lem wrote:

> Typically, there is a way to print out a configuration page from the front panel
> of the computer that will include, among other things, the printer's IP address.
>
> You'll have to check the manual.
>
> Del wrote:
>
> > how do I find the IP for the printer?
> >
> > "Alan Morris [MSFT]" wrote:
> >
> > > Can you ping the printer from the client?
> > >
> > > --
> > > Alan Morris
> > > Windows Printing Team
> > > Search the Microsoft Knowledge Base here:
> > > http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
> > >
> > > This posting is provided "AS IS" with no warranties, and confers no rights.
> > >
> > > "Del" > wrote in message
> > > ...
> > > > We have an office LAN with HP Laserjet 4050 installed via a switch. I
> > > > recently moved a computer from one location to another and now I can't
> > > > print
> > > > to the network printer. The only change to the setup was the network cable
> > > > to
> > > > the computer. Any suggestions would be greatly appreciated. I am using
> > > > winXP
> > > > Pro.
> > >
> > >
> > >

[Del]

Thanks! got the ip address and yes I can ping the printer.

"Lem" wrote:

> From http://h20000.www2.hp.com/bc/docs/support/SupportManual/bpl06919/bpl06919.pdf
> To print a configuration page:
> 1 Press [Menu] until INFORMATION MENU appears.
> 2 Press [Item] until PRINT CONFIGURATION appears.
> 3 Press [Select] to print the configuration page.
>
>
> Lem wrote:
>
> > Typically, there is a way to print out a configuration page from the front panel
> > of the computer that will include, among other things, the printer's IP address.
> >
> > You'll have to check the manual.
> >
> > Del wrote:
> >
> > > how do I find the IP for the printer?
> > >
> > > "Alan Morris [MSFT]" wrote:
> > >
> > > > Can you ping the printer from the client?
> > > >
> > > > --
> > > > Alan Morris
> > > > Windows Printing Team
> > > > Search the Microsoft Knowledge Base here:
> > > > http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
> > > >
> > > > This posting is provided "AS IS" with no warranties, and confers no rights.
> > > >
> > > > "Del" > wrote in message
> > > > ...
> > > > > We have an office LAN with HP Laserjet 4050 installed via a switch. I
> > > > > recently moved a computer from one location to another and now I can't
> > > > > print
> > > > > to the network printer. The only change to the setup was the network cable
> > > > > to
> > > > > the computer. Any suggestions would be greatly appreciated. I am using
> > > > > winXP
> > > > > Pro.
> > > >
> > > >
> > > >
>
>

[Alan Morris [MSFT]]

Can you print now or it still fails?

Is the Port configured to use a network name or the hostname?

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Del" > wrote in message
...
> Thanks! got the ip address and yes I can ping the printer.
>
> "Lem" wrote:
>
>> From
>> http://h20000.www2.hp.com/bc/docs/support/SupportManual/bpl06919/bpl06919.pdf
>> To print a configuration page:
>> 1 Press [Menu] until INFORMATION MENU appears.
>> 2 Press [Item] until PRINT CONFIGURATION appears.
>> 3 Press [Select] to print the configuration page.
>>
>>
>> Lem wrote:
>>
>> > Typically, there is a way to print out a configuration page from the
>> > front panel
>> > of the computer that will include, among other things, the printer's IP
>> > address.
>> >
>> > You'll have to check the manual.
>> >
>> > Del wrote:
>> >
>> > > how do I find the IP for the printer?
>> > >
>> > > "Alan Morris [MSFT]" wrote:
>> > >
>> > > > Can you ping the printer from the client?
>> > > >
>> > > > --
>> > > > Alan Morris
>> > > > Windows Printing Team
>> > > > Search the Microsoft Knowledge Base here:
>> > > > http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>> > > >
>> > > > This posting is provided "AS IS" with no warranties, and confers no
>> > > > rights.
>> > > >
>> > > > "Del" > wrote in message
>> > > > ...
>> > > > > We have an office LAN with HP Laserjet 4050 installed via a
>> > > > > switch. I
>> > > > > recently moved a computer from one location to another and now I
>> > > > > can't
>> > > > > print
>> > > > > to the network printer. The only change to the setup was the
>> > > > > network cable
>> > > > > to
>> > > > > the computer. Any suggestions would be greatly appreciated. I am
>> > > > > using
>> > > > > winXP
>> > > > > Pro.
>> > > >
>> > > >
>> > > >
>>
>>

[Del]

still can't print . port configured with network name(HPLaserJ)

"Alan Morris [MSFT]" wrote:

> Can you print now or it still fails?
>
> Is the Port configured to use a network name or the hostname?
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "Del" > wrote in message
> ...
> > Thanks! got the ip address and yes I can ping the printer.
> >
> > "Lem" wrote:
> >
> >> From
> >> http://h20000.www2.hp.com/bc/docs/support/SupportManual/bpl06919/bpl06919.pdf
> >> To print a configuration page:
> >> 1 Press [Menu] until INFORMATION MENU appears.
> >> 2 Press [Item] until PRINT CONFIGURATION appears.
> >> 3 Press [Select] to print the configuration page.
> >>
> >>
> >> Lem wrote:
> >>
> >> > Typically, there is a way to print out a configuration page from the
> >> > front panel
> >> > of the computer that will include, among other things, the printer's IP
> >> > address.
> >> >
> >> > You'll have to check the manual.
> >> >
> >> > Del wrote:
> >> >
> >> > > how do I find the IP for the printer?
> >> > >
> >> > > "Alan Morris [MSFT]" wrote:
> >> > >
> >> > > > Can you ping the printer from the client?
> >> > > >
> >> > > > --
> >> > > > Alan Morris
> >> > > > Windows Printing Team
> >> > > > Search the Microsoft Knowledge Base here:
> >> > > > http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
> >> > > >
> >> > > > This posting is provided "AS IS" with no warranties, and confers no
> >> > > > rights.
> >> > > >
> >> > > > "Del" > wrote in message
> >> > > > ...
> >> > > > > We have an office LAN with HP Laserjet 4050 installed via a
> >> > > > > switch. I
> >> > > > > recently moved a computer from one location to another and now I
> >> > > > > can't
> >> > > > > print
> >> > > > > to the network printer. The only change to the setup was the
> >> > > > > network cable
> >> > > > > to
> >> > > > > the computer. Any suggestions would be greatly appreciated. I am
> >> > > > > using
> >> > > > > winXP
> >> > > > > Pro.
> >> > > >
> >> > > >
> >> > > >
> >>
> >>
>
>
>

[Alan Morris [MSFT]]

HP network cards are normally named NPInnnnnn where nnnnnn is the hardware
address of the network interface. Can you ping HPLaserJ?
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Del" > wrote in message
...
> still can't print . port configured with network name(HPLaserJ)
>
> "Alan Morris [MSFT]" wrote:
>
>> Can you print now or it still fails?
>>
>> Is the Port configured to use a network name or the hostname?
>>
>> --
>> Alan Morris
>> Windows Printing Team
>> Search the Microsoft Knowledge Base here:
>> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> "Del" > wrote in message
>> ...
>> > Thanks! got the ip address and yes I can ping the printer.
>> >
>> > "Lem" wrote:
>> >
>> >> From
>> >> http://h20000.www2.hp.com/bc/docs/support/SupportManual/bpl06919/bpl06919.pdf
>> >> To print a configuration page:
>> >> 1 Press [Menu] until INFORMATION MENU appears.
>> >> 2 Press [Item] until PRINT CONFIGURATION appears.
>> >> 3 Press [Select] to print the configuration page.
>> >>
>> >>
>> >> Lem wrote:
>> >>
>> >> > Typically, there is a way to print out a configuration page from the
>> >> > front panel
>> >> > of the computer that will include, among other things, the printer's
>> >> > IP
>> >> > address.
>> >> >
>> >> > You'll have to check the manual.
>> >> >
>> >> > Del wrote:
>> >> >
>> >> > > how do I find the IP for the printer?
>> >> > >
>> >> > > "Alan Morris [MSFT]" wrote:
>> >> > >
>> >> > > > Can you ping the printer from the client?
>> >> > > >
>> >> > > > --
>> >> > > > Alan Morris
>> >> > > > Windows Printing Team
>> >> > > > Search the Microsoft Knowledge Base here:
>> >> > > > http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>> >> > > >
>> >> > > > This posting is provided "AS IS" with no warranties, and confers
>> >> > > > no
>> >> > > > rights.
>> >> > > >
>> >> > > > "Del" > wrote in message
>> >> > > > ...
>> >> > > > > We have an office LAN with HP Laserjet 4050 installed via a
>> >> > > > > switch. I
>> >> > > > > recently moved a computer from one location to another and now
>> >> > > > > I
>> >> > > > > can't
>> >> > > > > print
>> >> > > > > to the network printer. The only change to the setup was the
>> >> > > > > network cable
>> >> > > > > to
>> >> > > > > the computer. Any suggestions would be greatly appreciated. I
>> >> > > > > am
>> >> > > > > using
>> >> > > > > winXP
>> >> > > > > Pro.
>> >> > > >
>> >> > > >
>> >> > > >
>> >>
>> >>
>>
>>
>>