System Crash

[Bob]

What does Event Viewer tell you? Are there any errors in
either System or Application Logs?

Bob



>-----Original Message-----
>I checked and there are no ! or ? marks listed next to
>any items in the Device Manager, so what is next?
>>-----Original Message-----
>>Go to control panel,system and click on hardware tab
>then
>>click on device manager button.There,click the + next to
>>any device to see if there is a ? or ! next to it. If
>>so,click on that device and troubleshoot from there or
>>install new drivers for that device...Good luck.
>>>-----Original Message-----
>>>For the third time since August 1st when I return to my
>>>computer after being gone for some time my log on
>screen
>>>is present on my desktop. After I log on I receive the
>>>following: THE SYSTEM HAS RECOVERED FROM A SERIOUS
>>>ERROR. I then receive further information from
>>Microsoft
>>>Online Crash Analysis that a device driver installed on
>>>my system caused the problem, but they cannot determine
>>>the precise cause.
>>>
>>>Since August 1st I have not installed any new hardware
>>or
>>>software. To resolve the issue I used system restore
>to
>>>take my system back to prior to the first crash of
>>August
>>>1st to see if that would correct the problem, but the
>>>system has crashed two more times since the restore. I
>>>would really appreciate any help on locating or fixing
>>>this problem so that my system does not continually
>>crash.
>>>.
>>>
>>.
>>
>.
>