Win XP error msg, system shutdown, NT authority system

[Carol]

Hi Chip - The problem is caused by a new virus. Read
the reply that Ron posted to my question, and it will
give you instructions for removal. The process works -
thank God for helpful people out there who take the time
to help.


>-----Original Message-----
>I have exactly the same problem. I downloaded some
>upgrades to Windows from Microsoft and my system has
been
>crashing with the same message over and over. If you
>find a solution please let me know. I'll keep looking
>myself.
>
>>-----Original Message-----
>>Help! I have Windows XP professional on my home
>>computer. Today I started getting an error message
>while
>>online. It says something like: "System Shutdown.
>>Windows must restart now because the remote procedure
>>call service terminated unexpectedly....system is
>>shutting down..save all work...NT Authority System". It
>>gives me 60 seconds, then shuts down and reboots the
>>computer. I don't have Windows NT on my computer. I
>>updated my Norton and did a virus scan but it didn't
>find
>>any viruses. Also did a system restore to a few days
>>ago. Still no help. This message has shut my computer
>>down at least 10 times today. Can anyone help???
>>Thank you!
>>.
>>
>.
>