Trouble accessing the contacts addressbook from the fax wizard.

[Frank Martin]

I get an error message:

**
"An extension failed to initialize. Can't
open file: extend.dat. The file may not
exist, you maynot have permission to open it,
or it may be open in another program. "
**

It was all working OK before and now it
doesn't.
Please help, Frank

[Russ Valentine [MVP-Outlook]]

Rename extend.dat and run Detect and Repair for Outlook.
--
Russ Valentine
[MVP-Outlook]
"Frank Martin" > wrote in message
...
>I get an error message:
>
> **
> "An extension failed to initialize. Can't open file: extend.dat. The file
> may not exist, you maynot have permission to open it, or it may be open in
> another program. "
> **
>
> It was all working OK before and now it doesn't.
> Please help, Frank
>

[Frank Martin]

Thanks I tried this but no luck.
Are there any settings in Outlook or outlook
express to force the fax wizard to open the
appropriate folder in the address book? All
the data is there but the fax wizard can't
access it.
Regards, Frank


"Russ Valentine [MVP-Outlook]"
> wrote in message
...
> Rename extend.dat and run Detect and Repair
> for Outlook.
> --
> Russ Valentine
> [MVP-Outlook]
> "Frank Martin" > wrote in
> message
> ...
>>I get an error message:
>>
>> **
>> "An extension failed to initialize. Can't
>> open file: extend.dat. The file may not
>> exist, you maynot have permission to open
>> it, or it may be open in another program.
>> "
>> **
>>
>> It was all working OK before and now it
>> doesn't.
>> Please help, Frank
>>
>
>

[Russ Valentine [MVP-Outlook]]

Yes, but you have an Outlook problem, not a Fax problem.
What happens when you open Outlook itself? What add-ins are you running?
--
Russ Valentine
[MVP-Outlook]
"Frank Martin" > wrote in message
...
> Thanks I tried this but no luck.
> Are there any settings in Outlook or outlook express to force the fax
> wizard to open the appropriate folder in the address book? All the data
> is there but the fax wizard can't access it.
> Regards, Frank
>
>
> "Russ Valentine [MVP-Outlook]" > wrote in message
> ...
>> Rename extend.dat and run Detect and Repair for Outlook.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "Frank Martin" > wrote in message
>> ...
>>>I get an error message:
>>>
>>> **
>>> "An extension failed to initialize. Can't open file: extend.dat. The
>>> file may not exist, you maynot have permission to open it, or it may be
>>> open in another program. "
>>> **
>>>
>>> It was all working OK before and now it doesn't.
>>> Please help, Frank
>>>
>>
>>
>
>

[Frank Martin]

I fixed it by going to "Internet options" and
making Outlook Express the default Contacts
program.

I had done this before but somehow the
settings jumped back to the Windows default.

It works OK now though.

Regards.

"Russ Valentine [MVP-Outlook]"
> wrote in message
...
> Yes, but you have an Outlook problem, not a
> Fax problem.
> What happens when you open Outlook itself?
> What add-ins are you running?
> --
> Russ Valentine
> [MVP-Outlook]
> "Frank Martin" > wrote in
> message
> ...
>> Thanks I tried this but no luck.
>> Are there any settings in Outlook or
>> outlook express to force the fax wizard to
>> open the appropriate folder in the address
>> book? All the data is there but the fax
>> wizard can't access it.
>> Regards, Frank
>>
>>
>> "Russ Valentine [MVP-Outlook]"
>> > wrote in message
>> ...
>>> Rename extend.dat and run Detect and
>>> Repair for Outlook.
>>> --
>>> Russ Valentine
>>> [MVP-Outlook]
>>> "Frank Martin" > wrote
>>> in message
>>> ...
>>>>I get an error message:
>>>>
>>>> **
>>>> "An extension failed to initialize.
>>>> Can't open file: extend.dat. The file
>>>> may not exist, you maynot have
>>>> permission to open it, or it may be open
>>>> in another program. "
>>>> **
>>>>
>>>> It was all working OK before and now it
>>>> doesn't.
>>>> Please help, Frank
>>>>
>>>
>>>
>>
>>
>
>

[Russ Valentine [MVP-Outlook]]

That means you had Outlook installed but were not using it for anything.
Not sure why you would do that, but it would have been nice for you were
using Outlook Express even though you installed Outlook. We can't read minds
and trying to do so is a waste of time.
--
Russ Valentine
[MVP-Outlook]
"Frank Martin" > wrote in message
...
>I fixed it by going to "Internet options" and making Outlook Express the
>default Contacts program.
>
> I had done this before but somehow the settings jumped back to the Windows
> default.
>
> It works OK now though.
>
> Regards.
>
> "Russ Valentine [MVP-Outlook]" > wrote in message
> ...
>> Yes, but you have an Outlook problem, not a Fax problem.
>> What happens when you open Outlook itself? What add-ins are you running?
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "Frank Martin" > wrote in message
>> ...
>>> Thanks I tried this but no luck.
>>> Are there any settings in Outlook or outlook express to force the fax
>>> wizard to open the appropriate folder in the address book? All the
>>> data is there but the fax wizard can't access it.
>>> Regards, Frank
>>>
>>>
>>> "Russ Valentine [MVP-Outlook]" > wrote in message
>>> ...
>>>> Rename extend.dat and run Detect and Repair for Outlook.
>>>> --
>>>> Russ Valentine
>>>> [MVP-Outlook]
>>>> "Frank Martin" > wrote in message
>>>> ...
>>>>>I get an error message:
>>>>>
>>>>> **
>>>>> "An extension failed to initialize. Can't open file: extend.dat. The
>>>>> file may not exist, you maynot have permission to open it, or it may
>>>>> be open in another program. "
>>>>> **
>>>>>
>>>>> It was all working OK before and now it doesn't.
>>>>> Please help, Frank
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>

[Frank Martin]

I suppose I should uninstall Outlook because
I never need it.
Will this cause problems with other MS Office
products?
Regards, Frank

"Russ Valentine [MVP-Outlook]"
> wrote in message
...
> That means you had Outlook installed but
> were not using it for anything.
> Not sure why you would do that, but it
> would have been nice for you were using
> Outlook Express even though you installed
> Outlook. We can't read minds and trying to
> do so is a waste of time.
> --
> Russ Valentine
> [MVP-Outlook]
> "Frank Martin" > wrote in
> message
> ...
>>I fixed it by going to "Internet options"
>>and making Outlook Express the default
>>Contacts program.
>>
>> I had done this before but somehow the
>> settings jumped back to the Windows
>> default.
>>
>> It works OK now though.
>>
>> Regards.
>>
>> "Russ Valentine [MVP-Outlook]"
>> > wrote in message
>> ...
>>> Yes, but you have an Outlook problem, not
>>> a Fax problem.
>>> What happens when you open Outlook
>>> itself? What add-ins are you running?
>>> --
>>> Russ Valentine
>>> [MVP-Outlook]
>>> "Frank Martin" > wrote
>>> in message
>>> ...
>>>> Thanks I tried this but no luck.
>>>> Are there any settings in Outlook or
>>>> outlook express to force the fax wizard
>>>> to open the appropriate folder in the
>>>> address book? All the data is there
>>>> but the fax wizard can't access it.
>>>> Regards, Frank
>>>>
>>>>
>>>> "Russ Valentine [MVP-Outlook]"
>>>> > wrote in message
>>>> ...
>>>>> Rename extend.dat and run Detect and
>>>>> Repair for Outlook.
>>>>> --
>>>>> Russ Valentine
>>>>> [MVP-Outlook]
>>>>> "Frank Martin" >
>>>>> wrote in message
>>>>> ...
>>>>>>I get an error message:
>>>>>>
>>>>>> **
>>>>>> "An extension failed to initialize.
>>>>>> Can't open file: extend.dat. The file
>>>>>> may not exist, you maynot have
>>>>>> permission to open it, or it may be
>>>>>> open in another program. "
>>>>>> **
>>>>>>
>>>>>> It was all working OK before and now
>>>>>> it doesn't.
>>>>>> Please help, Frank
>>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>

[Russ Valentine [MVP-Outlook]]

It depends on what else you do. You might want to keep it around just for
integration with Word, although if you do mail merges you'll need to reset
Outlook as your default mail program to do so.
--
Russ Valentine
[MVP-Outlook]
"Frank Martin" > wrote in message
...
>I suppose I should uninstall Outlook because I never need it.
> Will this cause problems with other MS Office products?
> Regards, Frank
>
> "Russ Valentine [MVP-Outlook]" > wrote in message
> ...
>> That means you had Outlook installed but were not using it for anything.
>> Not sure why you would do that, but it would have been nice for you were
>> using Outlook Express even though you installed Outlook. We can't read
>> minds and trying to do so is a waste of time.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "Frank Martin" > wrote in message
>> ...
>>>I fixed it by going to "Internet options" and making Outlook Express the
>>>default Contacts program.
>>>
>>> I had done this before but somehow the settings jumped back to the
>>> Windows default.
>>>
>>> It works OK now though.
>>>
>>> Regards.
>>>
>>> "Russ Valentine [MVP-Outlook]" > wrote in message
>>> ...
>>>> Yes, but you have an Outlook problem, not a Fax problem.
>>>> What happens when you open Outlook itself? What add-ins are you
>>>> running?
>>>> --
>>>> Russ Valentine
>>>> [MVP-Outlook]
>>>> "Frank Martin" > wrote in message
>>>> ...
>>>>> Thanks I tried this but no luck.
>>>>> Are there any settings in Outlook or outlook express to force the fax
>>>>> wizard to open the appropriate folder in the address book? All the
>>>>> data is there but the fax wizard can't access it.
>>>>> Regards, Frank
>>>>>
>>>>>
>>>>> "Russ Valentine [MVP-Outlook]" > wrote in message
>>>>> ...
>>>>>> Rename extend.dat and run Detect and Repair for Outlook.
>>>>>> --
>>>>>> Russ Valentine
>>>>>> [MVP-Outlook]
>>>>>> "Frank Martin" > wrote in message
>>>>>> ...
>>>>>>>I get an error message:
>>>>>>>
>>>>>>> **
>>>>>>> "An extension failed to initialize. Can't open file: extend.dat.
>>>>>>> The file may not exist, you maynot have permission to open it, or it
>>>>>>> may be open in another program. "
>>>>>>> **
>>>>>>>
>>>>>>> It was all working OK before and now it doesn't.
>>>>>>> Please help, Frank
>>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>