computer crashes

[donna]

for the past 2 days windows keeps shuting down, i am
getting NT Authority\system problem needs to shut down
windows has incountered a RPC problem
please can someone help

[Nicholas]

Donna --

Read and follow the procedures outlined in the following articles:

What You Should Know About the Blaster Worm
http://www.microsoft.com/security/incident/blast.asp=20

W32.Blaster.Worm Removal Tool
http://securityresponse.symantec.com/avcenter/venc/data/w32.blaster.worm.=
removal.tool.html

MS03-026: Buffer Overrun in RPC Interface May Allow Code Execution
http://support.microsoft.com/?kbid=3D823980

MS-MVP Kelly Theriot's Excellent Repair Solution:
http://www.kellys-korner-xp.com/xp_qr.htm#rpc


**** You need to make sure you have a FIREWALL enabled ****

Open XP's "Help and Support" and type: FIREWALL , and hit enter.
Click on the topic titled "Enable or Disable Internet Connection =
Firewall".

Essential Security Tools for Home Office Users
http://www.microsoft.com/technet/treeview/default.asp?url=3D/technet/colu=
mns/security/5min/5min-105.asp=20

Last, but not least, consider purchasing and installing a good
internet security package, such as:

Norton Internet Security 2003
http://www.symantec.com/sabu/nis/nis_pe/

-- Includes Norton AntiVirus 2003
-- Includes Norton Personal Firewall
-- Includes prevention of annoying web pop-ups
-- Includes Parental Controls
-- All in one, easy-to-install & manage package


--=20
Nicholas

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"donna" > wrote in message:
...

| for the past 2 days windows keeps shuting down, i am=20
| getting NT Authority\system problem needs to shut down=20
| windows has incountered a RPC problem=20
| please can someone help