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eddie
April 18th 06, 02:01 PM
i'm trying to get a driver for my tv tuner that is currently connect by a
firewire cable from my pioneer media reciever (PDP-R06U) to my media center.
Windows detects a tuner device but failed to install the driver. I've
contacted pioneer support and they told me that there was driver posted by
the windows update site but for whatever reason, it is no longer there. does
anyone have any thoughts?


You will need to contact http://support.microsoft.com. The WHQL team does not
handle these type of support emails.

Regards-
WHQL Device Testing

-----Original Message-----
From: Eddie Yung ]
Sent: Monday, April 17, 2006 1:29 PM
To: WHQL Device Testing Help
Cc:
Subject: Re: RE: [Fwd: RE:Hook up and Operation|C00001|7813266037 [#1020542]]

hello,

thanks for your quick response. i've emailed pioneer techsupport and they
informed me that there was a driver once available from the windows update
site but for whatever reason, it is no longer there. please read my email
below for reference. is there anyway i can contact the windows update group
for the file/ driver??

thank you,
eddie




>From: WHQL Device Testing Help >
>Date: Wed Apr 12 15:39:28 CDT 2006
>To: , WHQL Device Testing Help
>
>Subject: RE: [Fwd: RE:Hook up and Operation|C00001|7813266037 [#1020542]]

>Eddie-
>If Pioneer developed a driver to work on your Windows system, then there are
>two options for getting it:
>1) get it from Pioneer. Microsoft does not develop their drivers
>2) go to http://www.windowsupdate.com to see if they have uploaded it there
>
>If you are unable to get it one of those two ways, there is nothing else I
>can do on the Microsoft end as this is not a Microsoft product or driver.
>
>Regards-
>WHQL Device Testing
>
>-----Original Message-----
>From: Eddie Yung ]
>Sent: Wednesday, April 12, 2006 1:33 PM
>To: WHQL Device Testing Help
>Cc:
>Subject: [Fwd: RE:Hook up and Operation|C00001|7813266037 [#1020542]]
>
>hello,
>
>i'm trying to find a windows xp driver for my pioneeer PDP-R06U media
>reciever. i have a firewire connected from the reciever to my Media Center
>PC. The PC detects a "tuner av/c device" connected
>but it fails to find the correct driver. please email me the driver and
>steps of the installation.
>
>regards,
>
>Eddie
>
>
>
>>From:
>>Date: Mon Apr 10 16:19:58 CDT 2006
>>To:
>>Subject: RE:Hook up and Operation|C00001|7813266037 [#1020542]
>
>>
>>Thank you for contacting Pioneer Electronics, Inc.
>>
>>This will be a device driver available from Microsoft. It was available in
>one of the service pack 2 betas but was taken out with the official release
>of SP2. I would recommend contacting Microsoft to see
>>where this driver can be obtained.
>>
>>
>>Thank You,
>>
>>Curtis
>>Customer Service Representative
>>
>>--Original Message--
>>From:
>>Date: 04/08/06
>>To:
>>Subject: Hook up and Operation|C00001|7813266037[#1020542]
>>
>>FirstName:eddie
>>LastName:yung

>>Address:116 washingthon st
>>City:melrose
>>State:MA
>>Zip:02176
>>Phone:7813266037
>>Inquiry Type:Hook up and Operation
>>lstPublishers:0001
>>lstTitles:C00001
>>Inquiry:i'm trying to find a windows xp driver for my pioneeer PDP-R06U
>media reciever. i have a firewire connected from the reciever to my Media
>Center PC. The PC detects a "tuner av/c device" connected
>>but it fails to find the correct driver. please email me the driver and
>steps of the installation.
>>
>>regards,
>>
>>Eddie

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