Get log-in page, but no user name listed or password entry area

[lotohi]

On HP laptop, with XP Home:

After turning on unit, get most of the normal Log-in/Log-out page, except
that the right hand side of the page (which normally shows my username and a
box for entering my password) is completely empty - except for the background
color of blue.

All one can do on this page is Log off (in the lower left corner)

[BMXbuddy]

I'm at a loss. I can only advise you to if you use system restore try
restoring your computer to a time before this started happening. You can
access system restore and other functions at system startup by pressing F8
after the startup drives detection screen disappears.

"lotohi" wrote:

> On HP laptop, with XP Home:
>
> After turning on unit, get most of the normal Log-in/Log-out page, except
> that the right hand side of the page (which normally shows my username and a
> box for entering my password) is completely empty - except for the background
> color of blue.
>
> All one can do on this page is Log off (in the lower left corner)

[lotohi]

Thanks but F8 was tried before going online here
but did not result in any action on my laptop.

The options presented momentarily are:
ESC, F2 and F12 (for LAN).



"BMXbuddy" wrote:

> I'm at a loss. I can only advise you to if you use system restore try
> restoring your computer to a time before this started happening. You can
> access system restore and other functions at system startup by pressing F8
> after the startup drives detection screen disappears.
>
> "lotohi" wrote:
>
> > On HP laptop, with XP Home:
> >
> > After turning on unit, get most of the normal Log-in/Log-out page, except
> > that the right hand side of the page (which normally shows my username and a
> > box for entering my password) is completely empty - except for the background
> > color of blue.
> >
> > All one can do on this page is Log off (in the lower left corner)

[Bob I]

Those are for the post POST BIOS access, start tapping the F8 key right
after those options are displayed.

lotohi wrote:

> Thanks but F8 was tried before going online here
> but did not result in any action on my laptop.
>
> The options presented momentarily are:
> ESC, F2 and F12 (for LAN).
>
>
>
> "BMXbuddy" wrote:
>
>
>>I'm at a loss. I can only advise you to if you use system restore try
>>restoring your computer to a time before this started happening. You can
>>access system restore and other functions at system startup by pressing F8
>>after the startup drives detection screen disappears.
>>
>>"lotohi" wrote:
>>
>>
>>>On HP laptop, with XP Home:
>>>
>>>After turning on unit, get most of the normal Log-in/Log-out page, except
>>>that the right hand side of the page (which normally shows my username and a
>>>box for entering my password) is completely empty - except for the background
>>>color of blue.
>>>
>>>All one can do on this page is Log off (in the lower left corner)

[lotohi]

Choices made from F8 options render same results =
no username shown & no password entry box =
no direct way to log in.

Isn't there a way to access my restore points to
return to a safe operation date? (I do not see
this listed as a selectable option after
initiating the Safe Start mode).

[lotohi]

Used F8 and selected Safe Start mode,
which results in the same partial log in
page (- still without any username
shown or a password entry area).

Is there a way to select a restore point
from within the Safe Start mode (before
the sign in page is presented)?


"Bob I" wrote:

> Those are for the post POST BIOS access, start tapping the F8 key right
> after those options are displayed.
>
> lotohi wrote:
>
> > Thanks but F8 was tried before going online here
> > but did not result in any action on my laptop.
> >
> > The options presented momentarily are:
> > ESC, F2 and F12 (for LAN).
> >
> >
> >
> > "BMXbuddy" wrote:
> >
> >
> >>I'm at a loss. I can only advise you to if you use system restore try
> >>restoring your computer to a time before this started happening. You can
> >>access system restore and other functions at system startup by pressing F8
> >>after the startup drives detection screen disappears.
> >>
> >>"lotohi" wrote:
> >>
> >>
> >>>On HP laptop, with XP Home:
> >>>
> >>>After turning on unit, get most of the normal Log-in/Log-out page, except
> >>>that the right hand side of the page (which normally shows my username and a
> >>>box for entering my password) is completely empty - except for the background
> >>>color of blue.
> >>>
> >>>All one can do on this page is Log off (in the lower left corner)
>
>

[HazyM]

I posted today about the same problem with an HP Laptop, and it probably
happened about the same time. I suspect it was after an hotfix, and it has
recurred. Was there any resolution to this?
--
Thanks, Hazzy


"lotohi" wrote:

> Used F8 and selected Safe Start mode,
> which results in the same partial log in
> page (- still without any username
> shown or a password entry area).
>
> Is there a way to select a restore point
> from within the Safe Start mode (before
> the sign in page is presented)?
>
>
> "Bob I" wrote:
>
> > Those are for the post POST BIOS access, start tapping the F8 key right
> > after those options are displayed.
> >
> > lotohi wrote:
> >
> > > Thanks but F8 was tried before going online here
> > > but did not result in any action on my laptop.
> > >
> > > The options presented momentarily are:
> > > ESC, F2 and F12 (for LAN).
> > >
> > >
> > >
> > > "BMXbuddy" wrote:
> > >
> > >
> > >>I'm at a loss. I can only advise you to if you use system restore try
> > >>restoring your computer to a time before this started happening. You can
> > >>access system restore and other functions at system startup by pressing F8
> > >>after the startup drives detection screen disappears.
> > >>
> > >>"lotohi" wrote:
> > >>
> > >>
> > >>>On HP laptop, with XP Home:
> > >>>
> > >>>After turning on unit, get most of the normal Log-in/Log-out page, except
> > >>>that the right hand side of the page (which normally shows my username and a
> > >>>box for entering my password) is completely empty - except for the background
> > >>>color of blue.
> > >>>
> > >>>All one can do on this page is Log off (in the lower left corner)
> >
> >

[trmptr64]

I had the exact same problem on an HP laptop a couple weeks ago. When you
get to the log on screen, or at least where the logon screen is supposed to
be, hold down CTRL-ALT and hit DEL twice. That will bring up a logon screen
for you. Try logging on with your normal name and password or try
"administrator" and no password. That is the first step to try.
Unfortunatetly, I found that I couldn't log in at all. After searching and
posting to forums with no luck, I booted from my System Restore disk, and
ended up reinstalling Windows over the top of the current installation. I
was then able to save "My Documents" to a jump drive. Installing Windows
that way causes other problems, though, and ultimately I reformatted the
hard drive and started from scratch. Good luck!

[HazyM]

I just saw a very detailed thread on a google xp group. It looks specific to
HP, and may be service pack related. Mine re-occurred when I reloaded the OS
from HP floppies.

http://groups.google.com/group/microsoft.public.windowsxp.general/browse_thread/thread/1a3d0b25cce2bb24/a00d498c22aa5c28%23a00d498c22aa5c28
--
Thanks, Hazzy


"trmptr64" wrote:

> I had the exact same problem on an HP laptop a couple weeks ago. When you
> get to the log on screen, or at least where the logon screen is supposed to
> be, hold down CTRL-ALT and hit DEL twice. That will bring up a logon screen
> for you. Try logging on with your normal name and password or try
> "administrator" and no password. That is the first step to try.
> Unfortunatetly, I found that I couldn't log in at all. After searching and
> posting to forums with no luck, I booted from my System Restore disk, and
> ended up reinstalling Windows over the top of the current installation. I
> was then able to save "My Documents" to a jump drive. Installing Windows
> that way causes other problems, though, and ultimately I reformatted the
> hard drive and started from scratch. Good luck!
>
>
>