Blank blue screen after logging into xp home edition (please help)

[shane4365]

I am getting a blank blue screen after logging into xp home edition. This
occurred after my computer froze when I was changing permissions via "safe
mode". Now I cannot use windows (normal or safe mode). I boot up fine, get
the login prompt, enter in my id/passw, login prompt accepts, and then it
just goes to a blank blue screen with nothing on it. I press alt+ctrl+del
and get the task manager that displays my id as logged in!!! I can also view
the running processes!!! I am very stumped by this problem. Please help me.

[Steve Parry]

"shane4365" > wrote in message
...
>I am getting a blank blue screen after logging into xp home edition. This
> occurred after my computer froze when I was changing permissions via "safe
> mode". Now I cannot use windows (normal or safe mode). I boot up fine,
> get
> the login prompt, enter in my id/passw, login prompt accepts, and then it
> just goes to a blank blue screen with nothing on it. I press alt+ctrl+del
> and get the task manager that displays my id as logged in!!! I can also
> view
> the running processes!!! I am very stumped by this problem. Please help
> me.
>


Have you tried using system restore from safe mode?

or

press when in Task Manager kill the existing explorer.exe and do a File> New
Task (Run)... a new instance of explorer.exe

or

http://support.microsoft.com/default.aspx?scid=kb;en-uk;318027


http://support.microsoft.com/?kbid=811151

--
Steve Parry BA(Hons) MCP

http://www.gwynfryn.co.uk

[shane4365]

I tried the new task: explorer.exe, and I got a message that reads that
"windows cannot access the file/path, you may not have permissions to access
this". I did manage to run "cmd" and it started ok. This is definitely a
permissions issue. Please help if you can.

"Steve Parry" wrote:

> "shane4365" > wrote in message
> ...
> >I am getting a blank blue screen after logging into xp home edition. This
> > occurred after my computer froze when I was changing permissions via "safe
> > mode". Now I cannot use windows (normal or safe mode). I boot up fine,
> > get
> > the login prompt, enter in my id/passw, login prompt accepts, and then it
> > just goes to a blank blue screen with nothing on it. I press alt+ctrl+del
> > and get the task manager that displays my id as logged in!!! I can also
> > view
> > the running processes!!! I am very stumped by this problem. Please help
> > me.
> >
>
>
> Have you tried using system restore from safe mode?
>
> or
>
> press when in Task Manager kill the existing explorer.exe and do a File> New
> Task (Run)... a new instance of explorer.exe
>
> or
>
> http://support.microsoft.com/default.aspx?scid=kb;en-uk;318027
>
>
> http://support.microsoft.com/?kbid=811151
>
> --
> Steve Parry BA(Hons) MCP
>
> http://www.gwynfryn.co.uk
>
>
>
>
>

[Steve Parry]

"shane4365" > wrote in message
...
>I tried the new task: explorer.exe, and I got a message that reads that
> "windows cannot access the file/path, you may not have permissions to
> access
> this". I did manage to run "cmd" and it started ok. This is definitely a
> permissions issue. Please help if you can.
>

http://support.microsoft.com/?kbid=304449

"Start the System Restore tool at a command prompt
1. Restart your computer, and then press F8 during the initial startup to
start your computer in Safe Mode with a command prompt.

For additional information about the Safe mode with a command prompt, click
the following article number to view the article in the Microsoft Knowledge
Base:
315222 (http://support.microsoft.com/kb/315222/) A description of the Safe
mode boot options in Windows XP
2. Log on to your computer with an administrator account or with an account
that has administrator credentials.
3. Type the following command at a command prompt, and then press ENTER:
%systemroot%\system32\restore\rstrui.exe
4. Follow the instructions that appear on the screen to restore your
computer to an earlier state "




--
Steve Parry BA(Hons) MCP

http://www.gwynfryn.co.uk