Printers missing in control panel

[kdxbabe]

I can't reinstall them because it says my print spooler isn't working. Can't
start the print spooler becouse "the dependency service or group failed to
start" Can anyone help? I'm so confused.

[Tom Ferguson]

Try the following:

Click Start, Run and type the following:

CMD /K SC CONFIG SPOOLER DEPEND= RPCSS



Restart. Try installing again.



Tom

MSMVP

Windows Shell/User



"kdxbabe" > wrote in message
...
|I can't reinstall them because it says my print spooler isn't working.
Can't
| start the print spooler becouse "the dependency service or group failed
to
| start" Can anyone help? I'm so confused.

[kdxbabe]

Now it's telling me: "Print driver was not installed. The specified print
monitor is unknown."

"kdxbabe" wrote:

> I can't reinstall them because it says my print spooler isn't working. Can't
> start the print spooler becouse "the dependency service or group failed to
> start" Can anyone help? I'm so confused.

[Tom Ferguson]

Sorry. Not enough information to provide a targeted answer.

Was any software or software update installed between the time the
printer(s) worked and did not? (This includes anything MS or other
auto-update service might have done.)

What, if anything, did you do between the time you got the other message
and the message you received now?

If you did what I suggested:
Remove all printer drivers. Check the printer maker's (makers') web sites
for utilities to remove their drivers or utilities to "clean up" after
driver removal.

After removing the drivers, do a repair insrtall of Windows. Next, visit
windows update ot microsoft update and install all system updates. Then,
install printers (one at a time, rebooting after each).

If you want to let us know Windows version, service pack level, printers
used, source of printer drivers, someone might be able to provide a
better-directed fix.

Do check:
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm


Tom
MSMVP
Windows Shell/User

"kdxbabe" > wrote in message
...
| Now it's telling me: "Print driver was not installed. The specified
print
| monitor is unknown."
|
| "kdxbabe" wrote:
|
| > I can't reinstall them because it says my print spooler isn't
working. Can't
| > start the print spooler becouse "the dependency service or group
failed to
| > start" Can anyone help? I'm so confused.

[Denver]

Tom,
I had the exact problem. I cut and pasted your instructions and now the
problem has been resolved.
Thanks a million for giving me back my printer and my sanity.

"Tom Ferguson" wrote:

> Try the following:
>
> Click Start, Run and type the following:
>
> CMD /K SC CONFIG SPOOLER DEPEND= RPCSS
>
>
>
> Restart. Try installing again.
>
>
>
> Tom
>
> MSMVP
>
> Windows Shell/User
>
>
>
> "kdxbabe" > wrote in message
> ...
> |I can't reinstall them because it says my print spooler isn't working.
> Can't
> | start the print spooler becouse "the dependency service or group failed
> to
> | start" Can anyone help? I'm so confused.
>
>
>