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Eddie
April 20th 06, 10:26 AM
Printers: Canon LBP-1210, HP Deskjet 950 C

These two printers were linked to a desktop computer which served as a
print server for a small network. Everything worked fine till Monday
this week, when the print server refused to print. When I tried to
print a test page to either printer from the control panel applet,
Explorer crashed without warning and without an error message. It came
up again a few seconds later with all explorer windows closed. I did
the usual uninstall/install routine but nothing changed.

I decided to solve the problem by buying a Belkin wireless print server
which arrived today.

In the meantime, I linked my Sony laptop directly to the Canon printer
(USB) and it printed fine for a few hours, but then had the same
symptoms as my wireless computer.

When the wirless print server arrived, I installed it and tried to
print from the three computers on my network. None of them will print.
When I try to print from an application nothing happens, when I try to
print a test page from explorer, explorer crashes with no warning. The
only thing that has changed on any of these computers is the automatic
installation of a security update over the last few days.

I have followed the procedure outlined at
http://support.microsoft.com/kb/918165 and it did not help.

To recap. Computers and printer were talking to each other fine. Now
the printers refuse to print and explorer crashes when I try to print
from there. Please help, I've wasted a lot of my time on this and as a
self employed small business man, I can ill afford to do so.

Cari \(MS-MVP\)
April 20th 06, 06:35 PM
Use System Restore and go back to before the Security Update was installed.
There is a known issue with the Update and ANY HP hardware. More solutions
at:

http://aumha.net/viewtopic.php?t=19125
--
Cari (MS-MVP) Windows Client - Printing & Imaging
www.coribright.com/Windows


"Eddie" > wrote in message
oups.com...
> Printers: Canon LBP-1210, HP Deskjet 950 C
>
> These two printers were linked to a desktop computer which served as a
> print server for a small network. Everything worked fine till Monday
> this week, when the print server refused to print. When I tried to
> print a test page to either printer from the control panel applet,
> Explorer crashed without warning and without an error message. It came
> up again a few seconds later with all explorer windows closed. I did
> the usual uninstall/install routine but nothing changed.
>
> I decided to solve the problem by buying a Belkin wireless print server
> which arrived today.
>
> In the meantime, I linked my Sony laptop directly to the Canon printer
> (USB) and it printed fine for a few hours, but then had the same
> symptoms as my wireless computer.
>
> When the wirless print server arrived, I installed it and tried to
> print from the three computers on my network. None of them will print.
> When I try to print from an application nothing happens, when I try to
> print a test page from explorer, explorer crashes with no warning. The
> only thing that has changed on any of these computers is the automatic
> installation of a security update over the last few days.
>
> I have followed the procedure outlined at
> http://support.microsoft.com/kb/918165 and it did not help.
>
> To recap. Computers and printer were talking to each other fine. Now
> the printers refuse to print and explorer crashes when I try to print
> from there. Please help, I've wasted a lot of my time on this and as a
> self employed small business man, I can ill afford to do so.
>

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