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Autumn
December 12th 03, 08:30 PM
I get to the Microsoft website listing upgrades, a search
is made, critical upgrades identified, individual OR
groups of upgrades are selected and downloaded, the
dowload appears to occur, but the computer stalls at
installation. Have tried several different upgrades,
both singaly and in groups. Same result. Why won't the
downloaded upgrade install? What do I need to do?
Any help would be greatly appreciated. Thanks.


..

Taurarian
December 12th 03, 08:30 PM
Here's quite a bit of information to consider (including links etc)


If Updates fail to install:-
If you receive a 643 error message or a message indicating that Windows
Update was unable to complete the operation. This may occur if the catalog
database (Edb.log) is damaged.
Try this:-
Click Start, click Run, type cmd, and then click OK.
At the command prompt, type the following command, and then press ENTER:
del /q "%SystemRoot%\System32\Catroot2\Edb.log
This command will force the catalog database to rebuild itself.

http://support.microsoft.com/default.aspx?scid=kb;EN-US;817753
Errors Occur When You Try to Install Updates from the Windows Update Web
Site

If the Windows Update scan feature reaches 100%, and then displays "There
are no updates available at this time" message.
Verify that your computer's date and time are accurate and that the Internet
Explorer language option is not empty.
To check the language setting in Internet Explorer:
1. Click "Tools" and then choose "Internet Options"
2. Click the "Languages" button
3. Make sure at least one language is listed in the "Language Options"
dialog.
Windows Update Site Lists Updates That You Already Installed

Unable to download updates or there is an error message:
Start/Run - type CMD.
At the prompt, type the below commands (Press ENTER after each line)

net stop cryptsvc
ren %systemroot%\system32\catroot2 oldcatroot2
net start cryptsvc

Now try the install again.

Windows Update Troubleshooter
http://v4.windowsupdate.microsoft.com/troubleshoot/
Why can't I download updates?
http://www.kellys-korner-xp.com/top10faqs.htm
Windows Update Is Not Installed
http://support.microsoft.com/default.aspx?scid=kb;en-us;811269
This issue may occur if you use the AOL Web browser interface to access and
download Windows Updates. The AOL Web browser does not communicate properly
with the Windows Installer software, and this may cause Windows Installer to
stop responding.
http://support.microsoft.com/default.aspx?kbid=326686
"Windows Update Was Disabled by Your System Administrator" Error Message
http://support.microsoft.com/default.aspx?scid=kb;EN-US;316524

"Administrators Only" Error Message When You Attempt to Use the Windows
Update Site



"Autumn" > wrote in message
...
> I get to the Microsoft website listing upgrades, a search
> is made, critical upgrades identified, individual OR
> groups of upgrades are selected and downloaded, the
> dowload appears to occur, but the computer stalls at
> installation. Have tried several different upgrades,
> both singaly and in groups. Same result. Why won't the
> downloaded upgrade install? What do I need to do?
> Any help would be greatly appreciated. Thanks.
>
>
> .
>
>

Andy
December 12th 03, 08:32 PM
I have the same problem as the first two posters, but
your reply doesn't cover my symptom. Updates download
and then the install window comes up, but it just sits at
0%. Help? Thanks!
>-----Original Message-----
>Here's quite a bit of information to consider (including
links etc)
>
>
>If Updates fail to install:-
>If you receive a 643 error message or a message
indicating that Windows
>Update was unable to complete the operation. This may
occur if the catalog
>database (Edb.log) is damaged.
>Try this:-
>Click Start, click Run, type cmd, and then click OK.
>At the command prompt, type the following command, and
then press ENTER:
>del /q "%SystemRoot%\System32\Catroot2\Edb.log
>This command will force the catalog database to rebuild
itself.
>
>http://support.microsoft.com/default.aspx?scid=kb;EN-
US;817753
>Errors Occur When You Try to Install Updates from the
Windows Update Web
>Site
>
>If the Windows Update scan feature reaches 100%, and
then displays "There
>are no updates available at this time" message.
>Verify that your computer's date and time are accurate
and that the Internet
>Explorer language option is not empty.
>To check the language setting in Internet Explorer:
>1. Click "Tools" and then choose "Internet Options"
>2. Click the "Languages" button
>3. Make sure at least one language is listed in
the "Language Options"
>dialog.
>Windows Update Site Lists Updates That You Already
Installed
>
>Unable to download updates or there is an error message:
>Start/Run - type CMD.
>At the prompt, type the below commands (Press ENTER
after each line)
>
>net stop cryptsvc
>ren %systemroot%\system32\catroot2 oldcatroot2
>net start cryptsvc
>
>Now try the install again.
>
>Windows Update Troubleshooter
>http://v4.windowsupdate.microsoft.com/troubleshoot/
>Why can't I download updates?
>http://www.kellys-korner-xp.com/top10faqs.htm
>Windows Update Is Not Installed
>http://support.microsoft.com/default.aspx?scid=kb;en-
us;811269
>This issue may occur if you use the AOL Web browser
interface to access and
>download Windows Updates. The AOL Web browser does not
communicate properly
>with the Windows Installer software, and this may cause
Windows Installer to
>stop responding.
>http://support.microsoft.com/default.aspx?kbid=326686
>"Windows Update Was Disabled by Your System
Administrator" Error Message
>http://support.microsoft.com/default.aspx?scid=kb;EN-
US;316524
>
>"Administrators Only" Error Message When You Attempt to
Use the Windows
>Update Site
>
>
>
>"Autumn" > wrote in message
...
>> I get to the Microsoft website listing upgrades, a
search
>> is made, critical upgrades identified, individual OR
>> groups of upgrades are selected and downloaded, the
>> dowload appears to occur, but the computer stalls at
>> installation. Have tried several different upgrades,
>> both singaly and in groups. Same result. Why won't
the
>> downloaded upgrade install? What do I need to do?
>> Any help would be greatly appreciated. Thanks.
>>
>>
>> .
>>
>>
>
>.
>

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