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Mark Walker
December 12th 03, 08:31 PM
I downloaded the patch to help take care of this worm
problem, but when I try to install it, I get an error
message reading: Please make sure that the crytographic
is enabled. What does this mean and how do I turn it on?
Thank you for your help.

Mark

Nicholas
December 12th 03, 08:31 PM
Mark --

Follow these instructions:

Step #1:

Perform a Disk Cleanup:

Go to Start > Programs > Accessories > System Tools > Disk Cleanup

Step #2:

Go to Start > Run and type: MSCONFIG , and hit enter.
Select "Normal Startup", click "apply" and reboot.

Step #3:

1. Start the Administrative Tools utility in your Control Panel.=20
2. Double-click Services.=20
3. Right-click "Cryptographic Services", and then click Properties.=20
4. Click "Automatic" for Startup type, and then click Start.=20
5. Try installing the Updates again. If the problem persists, go to =
Step 6.=20
6. Click Start, and then click Run.=20
7. In the Open box, type: CMD , and then click OK.=20
8. At the Command Prompt, type (or Copy & Paste) the following =
commands,=20
each individually, pressing ENTER after each line:

net stop cryptsvc

ren %systemroot%\system32\catroot2 oldcatroot2

net start cryptsvc

Type EXIT to close the Command Prompt, and install the patch:

Blaster Worm: Critical Security Patch for Windows XP (32-bit version - =
direct download)
http://microsoft.com/downloads/details.aspx?FamilyId=3D2354406C-C5B6-44AC=
-9532-3DE40F69C074&displaylang=3Den


--=20
Nicholas

---------------------------------------------------------------------

"Mark Walker" > wrote in message:
...

| I downloaded the patch to help take care of this worm=20
| problem, but when I try to install it, I get an error=20
| message reading: Please make sure that the crytographic=20
| is enabled. What does this mean and how do I turn it on? =20
| Thank you for your help.
|=20
| Mark

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