QuickCam 5000 HVideoS Com Error

[FireMedOH]

I have a Gateway Desktop with an AMD Gig processor, 512 RAM, Windows XP Pro
SP 2. I get a HvideoS Com Server error when trying to open the camera.
Logitech could not help after 7 phone calls. They thought that it was a
conflict with wndows and told me to talk to microsoft. The message boards
are full of this problem on their site. I have done 2 clean installs and
have the latest software and windows updates. Help! Thanks in advance!
--
FireMedicOH

[Bubblehead]

FireMedOh, did you ever get resolution to your problem? I recently
installed the same camera on my XP system and get the exact same error. I
removed and reinstalled 4 times, I restored my system to an earlier
checkpoint and reinstalled...but still get the same error. Hoping you can
help. thanks

"FireMedOH" wrote:

> I have a Gateway Desktop with an AMD Gig processor, 512 RAM, Windows XP Pro
> SP 2. I get a HvideoS Com Server error when trying to open the camera.
> Logitech could not help after 7 phone calls. They thought that it was a
> conflict with wndows and told me to talk to microsoft. The message boards
> are full of this problem on their site. I have done 2 clean installs and
> have the latest software and windows updates. Help! Thanks in advance!
> --
> FireMedicOH

[FireMedOH]

Sorry I have not had any luck! I think I will just take it back to Best Buy
and tell them to keep it! LOL!
--
FireMedicOH


"Bubblehead" wrote:

> FireMedOh, did you ever get resolution to your problem? I recently
> installed the same camera on my XP system and get the exact same error. I
> removed and reinstalled 4 times, I restored my system to an earlier
> checkpoint and reinstalled...but still get the same error. Hoping you can
> help. thanks
>
> "FireMedOH" wrote:
>
> > I have a Gateway Desktop with an AMD Gig processor, 512 RAM, Windows XP Pro
> > SP 2. I get a HvideoS Com Server error when trying to open the camera.
> > Logitech could not help after 7 phone calls. They thought that it was a
> > conflict with wndows and told me to talk to microsoft. The message boards
> > are full of this problem on their site. I have done 2 clean installs and
> > have the latest software and windows updates. Help! Thanks in advance!
> > --
> > FireMedicOH

[decoder]

MS do Not list this as a supported device with XP drivers:
http://support.microsoft.com/kb/300461/en-us

A quick scour of drivers guide site does not list this
as a known device?
http://members.driverguide.com/index.php?action=dosearch&qm0=QuickCam+5000&qa7=Windows+XP&sm=s

This is Logitech's support page for that product, you can download
and install new software - which may resolve the problem?
Or you can view the full support info about the product linked
to the right:
http://www.logitech.com/index.cfm/downloads/software/GB/EN,CRID=1794,contentid=11022

"FireMedOH" > wrote in message
...
> Sorry I have not had any luck! I think I will just take it back to Best
> Buy
> and tell them to keep it! LOL!
> --
> FireMedicOH
>
>
> "Bubblehead" wrote:
>
>> FireMedOh, did you ever get resolution to your problem? I recently
>> installed the same camera on my XP system and get the exact same error.
>> I
>> removed and reinstalled 4 times, I restored my system to an earlier
>> checkpoint and reinstalled...but still get the same error. Hoping you
>> can
>> help. thanks
>>
>> "FireMedOH" wrote:
>>
>> > I have a Gateway Desktop with an AMD Gig processor, 512 RAM, Windows XP
>> > Pro
>> > SP 2. I get a HvideoS Com Server error when trying to open the camera.
>> > Logitech could not help after 7 phone calls. They thought that it was
>> > a
>> > conflict with wndows and told me to talk to microsoft. The message
>> > boards
>> > are full of this problem on their site. I have done 2 clean installs
>> > and
>> > have the latest software and windows updates. Help! Thanks in
>> > advance!
>> > --
>> > FireMedicOH