Cannot download MS Updates!

[Mike McDonnell]

I am having difficulty downloading desired Microsoft
updates for my XP Home OS. It appears to download but
hangs/freezes on the "Install Progress" phase. I have
tried to download with and without security software
running (i.e. virus scan and firewall protection)

[Nicholas]

Mike --

Here are some Windows Update troubleshooting suggestions:

Windows Update Troubleshooter
http://v4.windowsupdate.microsoft.com/troubleshoot/=20

HOW TO: Troubleshoot Problems Connecting to Windows Update
http://support.microsoft.com/default.aspx?scid=3Dkb;en-us;818018

Problems When Viewing or Downloading From Windows Update
http://support.microsoft.com/?kbid=3D193385

Also, visit http://www.kellys-korner-xp.com/xp_w.htm and scroll=20
down to "Windows Update" for additional troubleshooting ideas.

--=20
Nicholas

-------------------------------------------------------------------------=
----------

"Mike McDonnell" > wrote in message:
...

| I am having difficulty downloading desired Microsoft=20
| updates for my XP Home OS. It appears to download but=20
| hangs/freezes on the "Install Progress" phase. I have=20
| tried to download with and without security software=20
| running (i.e. virus scan and firewall protection)

[Mike McDonnell]

Nicholas:

THANK YOU. Apparently the quirkiness that is AOL
continues to mount. Updating from My Computer's Windows
Update rather than "directly" from the Microsoft Web page
was the answer.


>-----Original Message-----
>Mike --
>
>Here are some Windows Update troubleshooting suggestions:
>
>Windows Update Troubleshooter
>http://v4.windowsupdate.microsoft.com/troubleshoot/
>
>HOW TO: Troubleshoot Problems Connecting to Windows
Update
>http://support.microsoft.com/default.aspx?scid=kb;en-
us;818018
>
>Problems When Viewing or Downloading From Windows Update
>http://support.microsoft.com/?kbid=193385
>
>Also, visit http://www.kellys-korner-xp.com/xp_w.htm
and scroll
>down to "Windows Update" for additional troubleshooting
ideas.
>
>--
>Nicholas
>
>---------------------------------------------------------
--------------------------
>
>"Mike McDonnell" > wrote in
message:
> ...
>
>| I am having difficulty downloading desired Microsoft
>| updates for my XP Home OS. It appears to download but
>| hangs/freezes on the "Install Progress" phase. I have
>| tried to download with and without security software
>| running (i.e. virus scan and firewall protection)
>.
>