Some Videos stopped playing with WMP 10 - help

[Michael B.]

For some reason, my WMP 10 (latest version) has stopped playing some of my
AVI files. Instead of starting them, it just gives me the following error:

----------------
AppName: wmplayer.exe AppVer: 10.0.0.3931 ModName: quartz.dll
ModVer: 6.5.2600.2807 Offset: 00095fd5
---------------

I do have have a XVid / DivX /AC3 codes installed, and those files still
play fine. But the regular MPEG4 videos from my digital camera just
stopped playing. Out of desperation, I have tried to un-install all these
Codecs and also QuickTime. But, the problem is still there.
I also tried downloading and re-installing WMP 10 from Microsoft, but it
won't install as it finds that I already have the latest version.

Anyone with ideas?

[Mr C]

quartz.dll is the Microsoft DirectShow Runtime library, part of
DirectX. Try reinstalling DirectX and see if that cures the problem.

C.

Michael B. wrote :
> For some reason, my WMP 10 (latest version) has stopped playing some of my
> AVI files. Instead of starting them, it just gives me the following error:
>
> ----------------
> AppName: wmplayer.exe AppVer: 10.0.0.3931 ModName: quartz.dll
> ModVer: 6.5.2600.2807 Offset: 00095fd5
> ---------------
>
> I do have have a XVid / DivX /AC3 codes installed, and those files still play
> fine. But the regular MPEG4 videos from my digital camera just stopped
> playing. Out of desperation, I have tried to un-install all these Codecs and
> also QuickTime. But, the problem is still there.
> I also tried downloading and re-installing WMP 10 from Microsoft, but it
> won't install as it finds that I already have the latest version.
>
> Anyone with ideas?

[Michael B.]

I just tried re-installing DirectX and the same problem persists!


"Mr C" > wrote in message
...
> quartz.dll is the Microsoft DirectShow Runtime library, part of DirectX.
> Try reinstalling DirectX and see if that cures the problem.
>
> C.
>
> Michael B. wrote :
>> For some reason, my WMP 10 (latest version) has stopped playing some of
>> my AVI files. Instead of starting them, it just gives me the following
>> error:
>>
>> ----------------
>> AppName: wmplayer.exe AppVer: 10.0.0.3931 ModName: quartz.dll
>> ModVer: 6.5.2600.2807 Offset: 00095fd5
>> ---------------
>>
>> I do have have a XVid / DivX /AC3 codes installed, and those files still
>> play fine. But the regular MPEG4 videos from my digital camera just
>> stopped playing. Out of desperation, I have tried to un-install all
>> these Codecs and also QuickTime. But, the problem is still there.
>> I also tried downloading and re-installing WMP 10 from Microsoft, but it
>> won't install as it finds that I already have the latest version.
>>
>> Anyone with ideas?
>
>