MSBlast

[Karen]

I'm trying to find out if I'm at risk with this virus and
how to remedy it. I can't even get info from Microsoft.
Should I be contacting AOL for help since Microsoft isn't
giving me information that I understand?
>-----Original Message-----
>I try to update Window but it won't let me. The computer
>searches for update, then ask me to update. It then
>tells me it is updating but then the same screen comes in
>advising Window Update has been updated asking me to
>update. Why? I need to update as my system won't let me
>put the required patch. It gives me an error: KB823980
>Set up Error to tell me they cannot check the integrety
>of the Update.inf. To make sure the Cryptographic
>service is running on my computer. I am lost. What can
>I do to fix this? HELP!!!!
>.
>

[Jupiter Jones [MVP]]

Karen;
What operating system?
Windows 95,98,ME are NOT affected.
Windows 2000, XP, 2003 are at risk.
If applicable:
You need to enable/install a firewall:
http://support.microsoft.com/?kbid=283673
However if you use AOL, AOL is not compatible with Windows XP firewall
and you need to contact AOL or get a 3rd party firewall.
Install the patch:
http://support.microsoft.com/default.aspx?scid=kb;en-us;823980

--
Jupiter Jones [MVP]
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp
http://dts-l.org/index.html


"Karen" > wrote in message
...
> I'm trying to find out if I'm at risk with this virus and
> how to remedy it. I can't even get info from Microsoft.
> Should I be contacting AOL for help since Microsoft isn't
> giving me information that I understand?