Bob Meyer
December 12th 03, 08:48 PM
THANK YOU, Linda for your post
I have learned at least two things from this experience.
1) I should load ONE update at a time and check its
performance before keeping.
2) GATEWAY support is non-support
I purchased a Gateway computer because I have here-to-for
built my own and I needed a solid unit with support
because I was tired of trying to tweak my own computers.
When this happened, I contacted Gateway ("Lifetime
support" with the computer) only to be send a [LONG]
canned message of how Gateway techs can't keep up with all
the software and how I should contact Microsoft (along
with other options INCLUDING buying further support from
Gateway(!!!). When I go to the Microsoft support, since
the OS number is an OEM it clearly tells me that
contractually the manufacturer (Gateway) is obligated to
support and won't let me post a question [although PAID
support is offered]. When I replied to the Gateway email
asking what I could do I got a DUPLICATE of the same
canned message.
I wonder if others have been displeased with this
as "service"
AGAIN - THANKS
BOB
>-----Original Message-----
>
>>-----Original Message-----
>>I installed several updates from th Microsoft WU site
>for
>>XP and now when I start myu computer, it asks me to
>select
>>the user (there is only one - me) before it finishes the
>>boot. Also when the screen svaer activates I must
>select
>>myself again when it comes back up.
>>
>>This did not happen before the downloads They are as
>>follows:
>>Journal Viewer Error Reporting
>>Q282010
>>Jet 4.0
>>Q327405
>>Q322011
>>..Net framework v 1.1
>>817778
>>820291
>>DirectX 9.0b
>>
>>1. Can I disable the request and get back to where the
>>computer boots without further intervention?
>>2. Alternately, can anyone tell me which of the above
>>upgrades is responsible for the new behavior so I might
>>restore to before it was installed?
>>
>>I suspect that this new behavior is thought to be an
>>enhancement, but when I am the only one with access to
>the
>>computer, I like to turn it on and do somethning else
>>while it boots - with this new behavior, I need to
>supply
>>additional intervention.
>>
>>Thanks for your help.
>>BOB
>>.
>>
>That happened to me as well when I downloaded this
>update: Net framework v 1.1 . It got to be a nuisance
>as there are no other uses on this computer, so I
>uninstalled it from the add/remove program files. Now I
>read more thoroughly what all the updates are and am more
>selective about them. System restore will sometimes
>create a restore point when you install updates as well,
>that is another option if you don't want this update.
>Hope this helps. Linda
>.
>
I have learned at least two things from this experience.
1) I should load ONE update at a time and check its
performance before keeping.
2) GATEWAY support is non-support
I purchased a Gateway computer because I have here-to-for
built my own and I needed a solid unit with support
because I was tired of trying to tweak my own computers.
When this happened, I contacted Gateway ("Lifetime
support" with the computer) only to be send a [LONG]
canned message of how Gateway techs can't keep up with all
the software and how I should contact Microsoft (along
with other options INCLUDING buying further support from
Gateway(!!!). When I go to the Microsoft support, since
the OS number is an OEM it clearly tells me that
contractually the manufacturer (Gateway) is obligated to
support and won't let me post a question [although PAID
support is offered]. When I replied to the Gateway email
asking what I could do I got a DUPLICATE of the same
canned message.
I wonder if others have been displeased with this
as "service"
AGAIN - THANKS
BOB
>-----Original Message-----
>
>>-----Original Message-----
>>I installed several updates from th Microsoft WU site
>for
>>XP and now when I start myu computer, it asks me to
>select
>>the user (there is only one - me) before it finishes the
>>boot. Also when the screen svaer activates I must
>select
>>myself again when it comes back up.
>>
>>This did not happen before the downloads They are as
>>follows:
>>Journal Viewer Error Reporting
>>Q282010
>>Jet 4.0
>>Q327405
>>Q322011
>>..Net framework v 1.1
>>817778
>>820291
>>DirectX 9.0b
>>
>>1. Can I disable the request and get back to where the
>>computer boots without further intervention?
>>2. Alternately, can anyone tell me which of the above
>>upgrades is responsible for the new behavior so I might
>>restore to before it was installed?
>>
>>I suspect that this new behavior is thought to be an
>>enhancement, but when I am the only one with access to
>the
>>computer, I like to turn it on and do somethning else
>>while it boots - with this new behavior, I need to
>supply
>>additional intervention.
>>
>>Thanks for your help.
>>BOB
>>.
>>
>That happened to me as well when I downloaded this
>update: Net framework v 1.1 . It got to be a nuisance
>as there are no other uses on this computer, so I
>uninstalled it from the add/remove program files. Now I
>read more thoroughly what all the updates are and am more
>selective about them. System restore will sometimes
>create a restore point when you install updates as well,
>that is another option if you don't want this update.
>Hope this helps. Linda
>.
>