Dial-up connection hangs when "registering your computer on the network"

[Anthony]

My dial-up connection hangs when it reaches the stage
of "registering your computer on the network". Hence, I
cannot connect my PC to the internet. I have tried
uninstalling and reinstalling my modem, using the PC's own
test of the modem (this returns a status of "success"),
changing properties of the modem (such as speed), deleting
and recreating the dial-up connection. The connection used
to work just fine.

[Anthony]

>-----Original Message-----
>Anthony wrote:
>
>> My dial-up connection hangs when it reaches the stage
>> of "registering your computer on the network". Hence, I
>> cannot connect my PC to the internet. I have tried
>> uninstalling and reinstalling my modem, using the PC's
own
>> test of the modem (this returns a status of "success"),
>> changing properties of the modem (such as speed),
deleting
>> and recreating the dial-up connection. The connection
used
>> to work just fine.
>
>Have you checked the "other" end of the connection?
>
>Does the computer/modem you are calling work ok?
>
>Have you tried connecting to an independent/different
place to rule out
>that maybe your PC is ok?
>
>If you are dialing an ISP, have you checked (with another
>computer..,e.g. the computer you used to post this
newswgroup question)
>their FAQ Troubleshooting web page, or phoned their
customer support?
>
>.
>

1. Yes - I've checked the other end and it works just fine.
2. Yes - the computer I am calling works OK
3. I cannot connect to any ISP - all the dial-up
connections that used to work now do not. Even using MS
own connection wizard does not allow me to connect to the
internet.
4. Yes - I am communicating with them, but they are fairly
slow in responding, so I figured I'd try here to try to
get a solution a.s.a.p.

Thanks,

Anthony

[Anthony]

>-----Original Message-----
>Anthony wrote:
>
>*snip*
>
>>
>> 1. Yes - I've checked the other end and it works just
fine.
>
>How did you check this? If your dialup does not work,
then how did you
>do this? Dial up with another computer? If yes, then how
does your
>computer setup differ?

Yes - I dialed with another computer - a laptop running
Windows NT 4.0. I can't see anything different in the dial-
up connection or modem settings between the 2 computers.

>
>> 2. Yes - the computer I am calling works OK
>
>No, it's not working ok (apparently) as dialup doesn't
work.

My bad!
>
>> 3. I cannot connect to any ISP - all the dial-up
>> connections that used to work now do not. Even using MS
>> own connection wizard does not allow me to connect to
the
>> internet.
>
>You have tried to dial OTHER ISP's?

Yes, and the MS connection wizard. The former results in
the same hanging, the latter results in a message telling
me it was unable to connect to the internet using the dial-
up connection that the wizard built.
>
>> 4. Yes - I am communicating with them, but they are
fairly
>> slow in responding, so I figured I'd try here to try to
>> get a solution a.s.a.p.
>>
>> Thanks,
>>
>> Anthony
>
>Is your modem a windows-only modem, or an external
modem? If the
>former, have you tried to get updated drivers?
>
>
It's internal and it was there when I bought the machine
(new), so I guess it's a windows-only modem. I haven't
tried getting updated drivers. Where would I get these
from?

Thanks a lot for your help already!

Anthony

[Anthony]

That solved it!

I installed the same version of my modem driver files (no
later versions are out yet) and can now connect to the
internet.

Thanks a lot for your help!

Anthony
>-----Original Message-----
>Anthony wrote:
>*snip*
>>>former, have you tried to get updated drivers?
>>>
>>>
>>
>> It's internal and it was there when I bought the
machine
>> (new), so I guess it's a windows-only modem. I haven't
>> tried getting updated drivers. Where would I get these
>> from?
>>
>> Thanks a lot for your help already!
>>
>> Anthony
>
>from the web site of the computer manufacturer, or (if
you can determine
>it) from the modem vendor's web site.
>
>.
>