Re: Dial-up connection hangs when "registering your computer on the

[Rob Schneider]

Anthony wrote:

> My dial-up connection hangs when it reaches the stage
> of "registering your computer on the network". Hence, I
> cannot connect my PC to the internet. I have tried
> uninstalling and reinstalling my modem, using the PC's own
> test of the modem (this returns a status of "success"),
> changing properties of the modem (such as speed), deleting
> and recreating the dial-up connection. The connection used
> to work just fine.

Have you checked the "other" end of the connection?

Does the computer/modem you are calling work ok?

Have you tried connecting to an independent/different place to rule out
that maybe your PC is ok?

If you are dialing an ISP, have you checked (with another
computer..,e.g. the computer you used to post this newswgroup question)
their FAQ Troubleshooting web page, or phoned their customer support?

[Rob Schneider]

Anthony wrote:

*snip*

>
> 1. Yes - I've checked the other end and it works just fine.

How did you check this? If your dialup does not work, then how did you
do this? Dial up with another computer? If yes, then how does your
computer setup differ?

> 2. Yes - the computer I am calling works OK

No, it's not working ok (apparently) as dialup doesn't work.

> 3. I cannot connect to any ISP - all the dial-up
> connections that used to work now do not. Even using MS
> own connection wizard does not allow me to connect to the
> internet.

You have tried to dial OTHER ISP's?

> 4. Yes - I am communicating with them, but they are fairly
> slow in responding, so I figured I'd try here to try to
> get a solution a.s.a.p.
>
> Thanks,
>
> Anthony

Is your modem a windows-only modem, or an external modem? If the
former, have you tried to get updated drivers?

[Rob Schneider]

Anthony wrote:
*snip*
>>former, have you tried to get updated drivers?
>>
>>
>
> It's internal and it was there when I bought the machine
> (new), so I guess it's a windows-only modem. I haven't
> tried getting updated drivers. Where would I get these
> from?
>
> Thanks a lot for your help already!
>
> Anthony

from the web site of the computer manufacturer, or (if you can determine
it) from the modem vendor's web site.