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cp5184
December 5th 03, 06:59 AM
what procedure should someone trying to decline a End-User
Liscense Agreement follow with microsoft products
including Windows XP, Office, and Works.

one theory, is to somehow document the steps taken after
recieving the product, and then send the media, and
documentation to microsoft public relations or something,
but I haven't been able to find a ruleset that is
perfectly explicit for the Microsoft Corperation
specificaly.

Nicholas
December 5th 03, 06:59 AM
All you do is send the software, along with a copy of the
sales receipt, to Microsoft. This must be done within 30 days
of purchase and is applicable only to "retail versions". Enclose
a brief letter explaining your problem and why you want a refund.

Microsoft North American Retail Product Returns
http://www.microsoft.com/info/nareturns.htm=20


--=20
Nicholas

-------------------------------------------------------------------------=
-

"cp5184" > wrote in message:
...

| what procedure should someone trying to decline a End-User=20
| Liscense Agreement follow with microsoft products=20
| including Windows XP, Office, and Works.
|=20
| one theory, is to somehow document the steps taken after=20
| recieving the product, and then send the media, and=20
| documentation to microsoft public relations or something,=20
| but I haven't been able to find a ruleset that is=20
| perfectly explicit for the Microsoft Corperation=20
| specificaly.

cp5184
December 5th 03, 06:59 AM
Thank you, quick and informative.
>-----Original Message-----
>All you do is send the software, along with a copy of the
>sales receipt, to Microsoft. This must be done within 30
days
>of purchase and is applicable only to "retail versions".
Enclose
>a brief letter explaining your problem and why you want a
refund.
>
>Microsoft North American Retail Product Returns
>http://www.microsoft.com/info/nareturns.htm
>
>
>--
>Nicholas
>
>----------------------------------------------------------
----------------
>
>"cp5184" > wrote in message:
> ...
>
>| what procedure should someone trying to decline a End-
User
>| Liscense Agreement follow with microsoft products
>| including Windows XP, Office, and Works.
>|
>| one theory, is to somehow document the steps taken
after
>| recieving the product, and then send the media, and
>| documentation to microsoft public relations or
something,
>| but I haven't been able to find a ruleset that is
>| perfectly explicit for the Microsoft Corperation
>| specificaly.
>.
>

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