Error Code 81000314 [Archive]

Eric S

June 27th 06, 02:08 PM

Thank you Johnathan. After reading replies after your statement, if it works
on one machine and not another - Mohamed, are you using the same account to
login with? If so, Johnathan, your stament of being localized to a small
number of users cannot be quite correct, OR, Mohamed has a different problem
all together with the first machine they tried.

Are the user accounts stored on your servers randomly or by geographic/IP
address? I am in Northern Indiana and I too am having this same error. I am
also getting complaints from other users in my company using their personal
accounts to sign in and are unsuccessful.

And were is this status page you speak of? I tried to find Messenger's
site, but am getting redirected to the new Live site. I thought it use to be
www.msn.com/messenger....

Thanks for your time!

"Jonathan Kay [MVP]" wrote:

> Greetings,
>
> This is a server-based server and usually a localized problem within a small amount of
> accounts.
>
> Unless the entire or majority of the service is down for an extended period, the system
> status page won't change.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
> "JAS" > wrote in message
> ...
> >I have tried to sign into Messenger unsuccessfully all morning, keep getting
> > the following error message: "Signing into windows live messenger failed
> > because the service is temporaily unavailable. Please try again later, error
> > code : 81000314"
> >
> > Anyone else experiencing similiar problems or know if this is a wider issue?
> >
> >
> >
>
>
>

Jonathan Kay [MVP]

June 27th 06, 02:20 PM

Hi,

I'm willing to accept that it's another problem, the error codes are based on either what the
server is returning or simply where it stops in the login process -- as such, my assumption
can easily be incorrect.

They're not random (obviously by balancing or simply by order in which user is registered,
unfortunately I'm not privy to that exact information now). I can tell you that they're not
by region however -- locale information is simply one entry in each user's account. As well,
the Messenger servers are located in Southern California.

The status page is here:
http://support.live.com/eform.aspx?productKey=wlmessenger
(top right of the page)

--
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--

"Eric S" > wrote in message
...
> Thank you Johnathan. After reading replies after your statement, if it works
> on one machine and not another - Mohamed, are you using the same account to
> login with? If so, Johnathan, your stament of being localized to a small
> number of users cannot be quite correct, OR, Mohamed has a different problem
> all together with the first machine they tried.
>
> Are the user accounts stored on your servers randomly or by geographic/IP
> address? I am in Northern Indiana and I too am having this same error. I am
> also getting complaints from other users in my company using their personal
> accounts to sign in and are unsuccessful.
>
> And were is this status page you speak of? I tried to find Messenger's
> site, but am getting redirected to the new Live site. I thought it use to be
> www.msn.com/messenger....
>
> Thanks for your time!
>
> "Jonathan Kay [MVP]" wrote:
>
>> Greetings,
>>
>> This is a server-based server and usually a localized problem within a small amount of
>> accounts.
>>
>> Unless the entire or majority of the service is down for an extended period, the system
>> status page won't change.
>>
>> --
>> Jonathan Kay
>> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
>> Associate Expert
>> http://www.microsoft.com/windowsxp/expertzone/
>> Messenger Resources - http://messenger.jonathankay.com
>> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
>> You *must* contact me for redistribution rights.
>> --
>>
>> "JAS" > wrote in message
>> ...
>> >I have tried to sign into Messenger unsuccessfully all morning, keep getting
>> > the following error message: "Signing into windows live messenger failed
>> > because the service is temporaily unavailable. Please try again later, error
>> > code : 81000314"
>> >
>> > Anyone else experiencing similiar problems or know if this is a wider issue?
>> >
>> >
>> >
>>
>>
>>

Jonathan Kay [MVP]

June 27th 06, 02:24 PM

Hi,

Just to add, I've already heard ~6 reports of this today (which albeit doesn't sound like a
lot, but ratio wise it's noticeable) so there is an actual problem here (server-side).

--
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--

"Jonathan Kay [MVP]" > wrote in message
...
> Hi,
>
> I'm willing to accept that it's another problem, the error codes are based on either what
> the server is returning or simply where it stops in the login process -- as such, my
> assumption can easily be incorrect.
>
> They're not random (obviously by balancing or simply by order in which user is registered,
> unfortunately I'm not privy to that exact information now). I can tell you that they're
> not by region however -- locale information is simply one entry in each user's account. As
> well, the Messenger servers are located in Southern California.
>
> The status page is here:
> http://support.live.com/eform.aspx?productKey=wlmessenger
> (top right of the page)
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
>
> "Eric S" > wrote in message
> ...
>> Thank you Johnathan. After reading replies after your statement, if it works
>> on one machine and not another - Mohamed, are you using the same account to
>> login with? If so, Johnathan, your stament of being localized to a small
>> number of users cannot be quite correct, OR, Mohamed has a different problem
>> all together with the first machine they tried.
>>
>> Are the user accounts stored on your servers randomly or by geographic/IP
>> address? I am in Northern Indiana and I too am having this same error. I am
>> also getting complaints from other users in my company using their personal
>> accounts to sign in and are unsuccessful.
>>
>> And were is this status page you speak of? I tried to find Messenger's
>> site, but am getting redirected to the new Live site. I thought it use to be
>> www.msn.com/messenger....
>>
>> Thanks for your time!
>>
>> "Jonathan Kay [MVP]" wrote:
>>
>>> Greetings,
>>>
>>> This is a server-based server and usually a localized problem within a small amount of
>>> accounts.
>>>
>>> Unless the entire or majority of the service is down for an extended period, the system
>>> status page won't change.
>>>
>>> --
>>> Jonathan Kay
>>> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
>>> Associate Expert
>>> http://www.microsoft.com/windowsxp/expertzone/
>>> Messenger Resources - http://messenger.jonathankay.com
>>> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
>>> You *must* contact me for redistribution rights.
>>> --
>>>
>>> "JAS" > wrote in message
>>> ...
>>> >I have tried to sign into Messenger unsuccessfully all morning, keep getting
>>> > the following error message: "Signing into windows live messenger failed
>>> > because the service is temporaily unavailable. Please try again later, error
>>> > code : 81000314"
>>> >
>>> > Anyone else experiencing similiar problems or know if this is a wider issue?
>>> >
>>> >
>>> >
>>>
>>>
>>>
>
>

Bob G

June 27th 06, 02:36 PM

Jonathan Kay [MVP] schreef:
> Hi,
>
> Just to add, I've already heard ~6 reports of this today (which albeit doesn't sound like a
> lot, but ratio wise it's noticeable) so there is an actual problem here (server-side).
>
I have got the same problem, MSN Messenger on my PC won't log me in, Web
Messenger does.
And I am from Belgium (Europe) so I don't think it is a local problem.

Bob

mikepeat

June 27th 06, 02:45 PM

We're still getting this error today (14-40 GMT) +1 in the UK on 27/6/2006.
Didn't work on work network, although was OK before. Successfully logged in
earlier today at home on my Mac

"Jonathan Kay [MVP]" wrote:

> Hi,
>
> Just to add, I've already heard ~6 reports of this today (which albeit doesn't sound like a
> lot, but ratio wise it's noticeable) so there is an actual problem here (server-side).
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
> "Jonathan Kay [MVP]" > wrote in message
> ...
> > Hi,
> >
> > I'm willing to accept that it's another problem, the error codes are based on either what
> > the server is returning or simply where it stops in the login process -- as such, my
> > assumption can easily be incorrect.
> >
> > They're not random (obviously by balancing or simply by order in which user is registered,
> > unfortunately I'm not privy to that exact information now). I can tell you that they're
> > not by region however -- locale information is simply one entry in each user's account. As
> > well, the Messenger servers are located in Southern California.
> >
> > The status page is here:
> > http://support.live.com/eform.aspx?productKey=wlmessenger
> > (top right of the page)
> >
> > --
> > Jonathan Kay
> > Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> > Associate Expert
> > http://www.microsoft.com/windowsxp/expertzone/
> > Messenger Resources - http://messenger.jonathankay.com
> > All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> > You *must* contact me for redistribution rights.
> > --
> >
> >
> > "Eric S" > wrote in message
> > ...
> >> Thank you Johnathan. After reading replies after your statement, if it works
> >> on one machine and not another - Mohamed, are you using the same account to
> >> login with? If so, Johnathan, your stament of being localized to a small
> >> number of users cannot be quite correct, OR, Mohamed has a different problem
> >> all together with the first machine they tried.
> >>
> >> Are the user accounts stored on your servers randomly or by geographic/IP
> >> address? I am in Northern Indiana and I too am having this same error. I am
> >> also getting complaints from other users in my company using their personal
> >> accounts to sign in and are unsuccessful.
> >>
> >> And were is this status page you speak of? I tried to find Messenger's
> >> site, but am getting redirected to the new Live site. I thought it use to be
> >> www.msn.com/messenger....
> >>
> >> Thanks for your time!
> >>
> >> "Jonathan Kay [MVP]" wrote:
> >>
> >>> Greetings,
> >>>
> >>> This is a server-based server and usually a localized problem within a small amount of
> >>> accounts.
> >>>
> >>> Unless the entire or majority of the service is down for an extended period, the system
> >>> status page won't change.
> >>>
> >>> --
> >>> Jonathan Kay
> >>> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> >>> Associate Expert
> >>> http://www.microsoft.com/windowsxp/expertzone/
> >>> Messenger Resources - http://messenger.jonathankay.com
> >>> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> >>> You *must* contact me for redistribution rights.
> >>> --
> >>>
> >>> "JAS" > wrote in message
> >>> ...
> >>> >I have tried to sign into Messenger unsuccessfully all morning, keep getting
> >>> > the following error message: "Signing into windows live messenger failed
> >>> > because the service is temporaily unavailable. Please try again later, error
> >>> > code : 81000314"
> >>> >
> >>> > Anyone else experiencing similiar problems or know if this is a wider issue?
> >>> >
> >>> >
> >>> >
> >>>
> >>>
> >>>
> >
> >
>
>
>

Eric S

June 27th 06, 02:51 PM

Looked up the error on Live.com and came up with the following:
"Error 81000314, 81000377 or 81000378: Your contact list is not available
If you receive one of these messages, your contact list is not available or
is in read-only mode. Wait a few minutes, and then try to sign in again."

But I'm starting to think that the status page needs to be changed to "there
is a potential problem that we are aware of and (i hope) are trying to fix
it". Perhaps a reboot - it works well for my 2003 Servers... lol (little IT
humor in the MS world)

Thanks again!

"Jonathan Kay [MVP]" wrote:

> Hi,
>
> Just to add, I've already heard ~6 reports of this today (which albeit doesn't sound like a
> lot, but ratio wise it's noticeable) so there is an actual problem here (server-side).
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
> "Jonathan Kay [MVP]" > wrote in message
> ...
> > Hi,
> >
> > I'm willing to accept that it's another problem, the error codes are based on either what
> > the server is returning or simply where it stops in the login process -- as such, my
> > assumption can easily be incorrect.
> >
> > They're not random (obviously by balancing or simply by order in which user is registered,
> > unfortunately I'm not privy to that exact information now). I can tell you that they're
> > not by region however -- locale information is simply one entry in each user's account. As
> > well, the Messenger servers are located in Southern California.
> >
> > The status page is here:
> > http://support.live.com/eform.aspx?productKey=wlmessenger
> > (top right of the page)
> >
> > --
> > Jonathan Kay
> > Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> > Associate Expert
> > http://www.microsoft.com/windowsxp/expertzone/
> > Messenger Resources - http://messenger.jonathankay.com
> > All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> > You *must* contact me for redistribution rights.
> > --
> >
> >
> > "Eric S" > wrote in message
> > ...
> >> Thank you Johnathan. After reading replies after your statement, if it works
> >> on one machine and not another - Mohamed, are you using the same account to
> >> login with? If so, Johnathan, your stament of being localized to a small
> >> number of users cannot be quite correct, OR, Mohamed has a different problem
> >> all together with the first machine they tried.
> >>
> >> Are the user accounts stored on your servers randomly or by geographic/IP
> >> address? I am in Northern Indiana and I too am having this same error. I am
> >> also getting complaints from other users in my company using their personal
> >> accounts to sign in and are unsuccessful.
> >>
> >> And were is this status page you speak of? I tried to find Messenger's
> >> site, but am getting redirected to the new Live site. I thought it use to be
> >> www.msn.com/messenger....
> >>
> >> Thanks for your time!
> >>
> >> "Jonathan Kay [MVP]" wrote:
> >>
> >>> Greetings,
> >>>
> >>> This is a server-based server and usually a localized problem within a small amount of
> >>> accounts.
> >>>
> >>> Unless the entire or majority of the service is down for an extended period, the system
> >>> status page won't change.
> >>>
> >>> --
> >>> Jonathan Kay
> >>> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> >>> Associate Expert
> >>> http://www.microsoft.com/windowsxp/expertzone/
> >>> Messenger Resources - http://messenger.jonathankay.com
> >>> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> >>> You *must* contact me for redistribution rights.
> >>> --
> >>>
> >>> "JAS" > wrote in message
> >>> ...
> >>> >I have tried to sign into Messenger unsuccessfully all morning, keep getting
> >>> > the following error message: "Signing into windows live messenger failed
> >>> > because the service is temporaily unavailable. Please try again later, error
> >>> > code : 81000314"
> >>> >
> >>> > Anyone else experiencing similiar problems or know if this is a wider issue?
> >>> >
> >>> >
> >>> >
> >>>
> >>>
> >>>
> >
> >
>
>
>

Jonathan Kay [MVP]

June 27th 06, 02:52 PM

Hi,

It's very inconsistent. I'm afraid I don't have any details of what's going on yet.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--

"mikepeat" > wrote in message
...
> We're still getting this error today (14-40 GMT) +1 in the UK on 27/6/2006.
> Didn't work on work network, although was OK before. Successfully logged in
> earlier today at home on my Mac
>
> "Jonathan Kay [MVP]" wrote:
>
>> Hi,
>>
>> Just to add, I've already heard ~6 reports of this today (which albeit doesn't sound like
>> a
>> lot, but ratio wise it's noticeable) so there is an actual problem here (server-side).
>>
>> --
>> Jonathan Kay
>> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
>> Associate Expert
>> http://www.microsoft.com/windowsxp/expertzone/
>> Messenger Resources - http://messenger.jonathankay.com
>> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
>> You *must* contact me for redistribution rights.
>> --
>>
>> "Jonathan Kay [MVP]" > wrote in message
>> ...
>> > Hi,
>> >
>> > I'm willing to accept that it's another problem, the error codes are based on either
>> > what
>> > the server is returning or simply where it stops in the login process -- as such, my
>> > assumption can easily be incorrect.
>> >
>> > They're not random (obviously by balancing or simply by order in which user is
>> > registered,
>> > unfortunately I'm not privy to that exact information now). I can tell you that they're
>> > not by region however -- locale information is simply one entry in each user's account.
>> > As
>> > well, the Messenger servers are located in Southern California.
>> >
>> > The status page is here:
>> > http://support.live.com/eform.aspx?productKey=wlmessenger
>> > (top right of the page)
>> >
>> > --
>> > Jonathan Kay
>> > Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
>> > Associate Expert
>> > http://www.microsoft.com/windowsxp/expertzone/
>> > Messenger Resources - http://messenger.jonathankay.com
>> > All posts unless otherwise specified are (c) 2006 Jonathan Kay.
>> > You *must* contact me for redistribution rights.
>> > --
>> >
>> >
>> > "Eric S" > wrote in message
>> > ...
>> >> Thank you Johnathan. After reading replies after your statement, if it works
>> >> on one machine and not another - Mohamed, are you using the same account to
>> >> login with? If so, Johnathan, your stament of being localized to a small
>> >> number of users cannot be quite correct, OR, Mohamed has a different problem
>> >> all together with the first machine they tried.
>> >>
>> >> Are the user accounts stored on your servers randomly or by geographic/IP
>> >> address? I am in Northern Indiana and I too am having this same error. I am
>> >> also getting complaints from other users in my company using their personal
>> >> accounts to sign in and are unsuccessful.
>> >>
>> >> And were is this status page you speak of? I tried to find Messenger's
>> >> site, but am getting redirected to the new Live site. I thought it use to be
>> >> www.msn.com/messenger....
>> >>
>> >> Thanks for your time!
>> >>
>> >> "Jonathan Kay [MVP]" wrote:
>> >>
>> >>> Greetings,
>> >>>
>> >>> This is a server-based server and usually a localized problem within a small amount of
>> >>> accounts.
>> >>>
>> >>> Unless the entire or majority of the service is down for an extended period, the
>> >>> system
>> >>> status page won't change.
>> >>>
>> >>> --
>> >>> Jonathan Kay
>> >>> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
>> >>> Associate Expert
>> >>> http://www.microsoft.com/windowsxp/expertzone/
>> >>> Messenger Resources - http://messenger.jonathankay.com
>> >>> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
>> >>> You *must* contact me for redistribution rights.
>> >>> --
>> >>>
>> >>> "JAS" > wrote in message
>> >>> ...
>> >>> >I have tried to sign into Messenger unsuccessfully all morning, keep getting
>> >>> > the following error message: "Signing into windows live messenger failed
>> >>> > because the service is temporaily unavailable. Please try again later, error
>> >>> > code : 81000314"
>> >>> >
>> >>> > Anyone else experiencing similiar problems or know if this is a wider issue?
>> >>> >
>> >>> >
>> >>> >
>> >>>
>> >>>
>> >>>
>> >
>> >
>>
>>
>>

Mohamed

June 27th 06, 02:55 PM

dear all i use the page http://status.messenger.msn.com/Status.aspx
to show status and my platform is win2000 and i try to use the web messanger
and its successfully connected i try anothe account in my pc and it dosen't
work and i try to login from anothe pc the work good an it successfully
connected
im from egypt im still think that the problem in my pc
are there are some thing can prevent me from connect to msn messanger and
dosn't prevent web messanger i use the msn ver 7 build 7.0.0816 i wait your
answer

"Bob G" wrote:

> Jonathan Kay [MVP] schreef:
> > Hi,
> >
> > Just to add, I've already heard ~6 reports of this today (which albeit doesn't sound like a
> > lot, but ratio wise it's noticeable) so there is an actual problem here (server-side).
> >
> I have got the same problem, MSN Messenger on my PC won't log me in, Web
> Messenger does.
> And I am from Belgium (Europe) so I don't think it is a local problem.
>
> Bob
>

Nigel

June 27th 06, 02:56 PM

Also cannot connect to messenger from any machine in my network, here in the
UK, so hardly a localised problem!

"Jonathan Kay [MVP]" wrote:

> Hi,
>
> Just to add, I've already heard ~6 reports of this today (which albeit doesn't sound like a
> lot, but ratio wise it's noticeable) so there is an actual problem here (server-side).
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
> "Jonathan Kay [MVP]" > wrote in message
> ...
> > Hi,
> >
> > I'm willing to accept that it's another problem, the error codes are based on either what
> > the server is returning or simply where it stops in the login process -- as such, my
> > assumption can easily be incorrect.
> >
> > They're not random (obviously by balancing or simply by order in which user is registered,
> > unfortunately I'm not privy to that exact information now). I can tell you that they're
> > not by region however -- locale information is simply one entry in each user's account. As
> > well, the Messenger servers are located in Southern California.
> >
> > The status page is here:
> > http://support.live.com/eform.aspx?productKey=wlmessenger
> > (top right of the page)
> >
> > --
> > Jonathan Kay
> > Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> > Associate Expert
> > http://www.microsoft.com/windowsxp/expertzone/
> > Messenger Resources - http://messenger.jonathankay.com
> > All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> > You *must* contact me for redistribution rights.
> > --
> >
> >
> > "Eric S" > wrote in message
> > ...
> >> Thank you Johnathan. After reading replies after your statement, if it works
> >> on one machine and not another - Mohamed, are you using the same account to
> >> login with? If so, Johnathan, your stament of being localized to a small
> >> number of users cannot be quite correct, OR, Mohamed has a different problem
> >> all together with the first machine they tried.
> >>
> >> Are the user accounts stored on your servers randomly or by geographic/IP
> >> address? I am in Northern Indiana and I too am having this same error. I am
> >> also getting complaints from other users in my company using their personal
> >> accounts to sign in and are unsuccessful.
> >>
> >> And were is this status page you speak of? I tried to find Messenger's
> >> site, but am getting redirected to the new Live site. I thought it use to be
> >> www.msn.com/messenger....
> >>
> >> Thanks for your time!
> >>
> >> "Jonathan Kay [MVP]" wrote:
> >>
> >>> Greetings,
> >>>
> >>> This is a server-based server and usually a localized problem within a small amount of
> >>> accounts.
> >>>
> >>> Unless the entire or majority of the service is down for an extended period, the system
> >>> status page won't change.
> >>>
> >>> --
> >>> Jonathan Kay
> >>> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> >>> Associate Expert
> >>> http://www.microsoft.com/windowsxp/expertzone/
> >>> Messenger Resources - http://messenger.jonathankay.com
> >>> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> >>> You *must* contact me for redistribution rights.
> >>> --
> >>>
> >>> "JAS" > wrote in message
> >>> ...
> >>> >I have tried to sign into Messenger unsuccessfully all morning, keep getting
> >>> > the following error message: "Signing into windows live messenger failed
> >>> > because the service is temporaily unavailable. Please try again later, error
> >>> > code : 81000314"
> >>> >
> >>> > Anyone else experiencing similiar problems or know if this is a wider issue?
> >>> >
> >>> >
> >>> >
> >>>
> >>>
> >>>
> >
> >
>
>
>

Jonathan Kay [MVP]

June 27th 06, 03:00 PM

Hi,

It may just be inconsistently working. But I -highly- doubt it's not a problem with your PC
as there is too many people who are just experiencing the problem today.

--
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--

"Mohamed" > wrote in message
...
> dear all i use the page http://status.messenger.msn.com/Status.aspx
> to show status and my platform is win2000 and i try to use the web messanger
> and its successfully connected i try anothe account in my pc and it dosen't
> work and i try to login from anothe pc the work good an it successfully
> connected
> im from egypt im still think that the problem in my pc
> are there are some thing can prevent me from connect to msn messanger and
> dosn't prevent web messanger i use the msn ver 7 build 7.0.0816 i wait your
> answer
>
> "Bob G" wrote:
>
>> Jonathan Kay [MVP] schreef:
>> > Hi,
>> >
>> > Just to add, I've already heard ~6 reports of this today (which albeit doesn't sound
>> > like a
>> > lot, but ratio wise it's noticeable) so there is an actual problem here (server-side).
>> >
>> I have got the same problem, MSN Messenger on my PC won't log me in, Web
>> Messenger does.
>> And I am from Belgium (Europe) so I don't think it is a local problem.
>>
>> Bob
>>

Jonathan Kay [MVP]

June 27th 06, 03:01 PM

Hi Eric,

Well, it's 7:56AM Redmond time, so someone has to be awake to change it, let alone reboot :).

Joking aside, the status page really doesn't change unless the entire service is down. This
is not the only Messenger community I monitor and there aren't that many reports of this
problem elsewhere (yet anyway).

--
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--

"Eric S" > wrote in message
...
> Looked up the error on Live.com and came up with the following:
> "Error 81000314, 81000377 or 81000378: Your contact list is not available
> If you receive one of these messages, your contact list is not available or
> is in read-only mode. Wait a few minutes, and then try to sign in again."
>
> But I'm starting to think that the status page needs to be changed to "there
> is a potential problem that we are aware of and (i hope) are trying to fix
> it". Perhaps a reboot - it works well for my 2003 Servers... lol (little IT
> humor in the MS world)
>
> Thanks again!
>
>
>
>
> "Jonathan Kay [MVP]" wrote:
>
>> Hi,
>>
>> Just to add, I've already heard ~6 reports of this today (which albeit doesn't sound like
>> a
>> lot, but ratio wise it's noticeable) so there is an actual problem here (server-side).
>>
>> --
>> Jonathan Kay
>> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
>> Associate Expert
>> http://www.microsoft.com/windowsxp/expertzone/
>> Messenger Resources - http://messenger.jonathankay.com
>> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
>> You *must* contact me for redistribution rights.
>> --
>>
>> "Jonathan Kay [MVP]" > wrote in message
>> ...
>> > Hi,
>> >
>> > I'm willing to accept that it's another problem, the error codes are based on either
>> > what
>> > the server is returning or simply where it stops in the login process -- as such, my
>> > assumption can easily be incorrect.
>> >
>> > They're not random (obviously by balancing or simply by order in which user is
>> > registered,
>> > unfortunately I'm not privy to that exact information now). I can tell you that they're
>> > not by region however -- locale information is simply one entry in each user's account.
>> > As
>> > well, the Messenger servers are located in Southern California.
>> >
>> > The status page is here:
>> > http://support.live.com/eform.aspx?productKey=wlmessenger
>> > (top right of the page)
>> >
>> > --
>> > Jonathan Kay
>> > Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
>> > Associate Expert
>> > http://www.microsoft.com/windowsxp/expertzone/
>> > Messenger Resources - http://messenger.jonathankay.com
>> > All posts unless otherwise specified are (c) 2006 Jonathan Kay.
>> > You *must* contact me for redistribution rights.
>> > --
>> >
>> >
>> > "Eric S" > wrote in message
>> > ...
>> >> Thank you Johnathan. After reading replies after your statement, if it works
>> >> on one machine and not another - Mohamed, are you using the same account to
>> >> login with? If so, Johnathan, your stament of being localized to a small
>> >> number of users cannot be quite correct, OR, Mohamed has a different problem
>> >> all together with the first machine they tried.
>> >>
>> >> Are the user accounts stored on your servers randomly or by geographic/IP
>> >> address? I am in Northern Indiana and I too am having this same error. I am
>> >> also getting complaints from other users in my company using their personal
>> >> accounts to sign in and are unsuccessful.
>> >>
>> >> And were is this status page you speak of? I tried to find Messenger's
>> >> site, but am getting redirected to the new Live site. I thought it use to be
>> >> www.msn.com/messenger....
>> >>
>> >> Thanks for your time!
>> >>
>> >> "Jonathan Kay [MVP]" wrote:
>> >>
>> >>> Greetings,
>> >>>
>> >>> This is a server-based server and usually a localized problem within a small amount of
>> >>> accounts.
>> >>>
>> >>> Unless the entire or majority of the service is down for an extended period, the
>> >>> system
>> >>> status page won't change.
>> >>>
>> >>> --
>> >>> Jonathan Kay
>> >>> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
>> >>> Associate Expert
>> >>> http://www.microsoft.com/windowsxp/expertzone/
>> >>> Messenger Resources - http://messenger.jonathankay.com
>> >>> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
>> >>> You *must* contact me for redistribution rights.
>> >>> --
>> >>>
>> >>> "JAS" > wrote in message
>> >>> ...
>> >>> >I have tried to sign into Messenger unsuccessfully all morning, keep getting
>> >>> > the following error message: "Signing into windows live messenger failed
>> >>> > because the service is temporaily unavailable. Please try again later, error
>> >>> > code : 81000314"
>> >>> >
>> >>> > Anyone else experiencing similiar problems or know if this is a wider issue?
>> >>> >
>> >>> >
>> >>> >
>> >>>
>> >>>
>> >>>
>> >
>> >
>>
>>
>>

Jonathan Kay [MVP]

June 27th 06, 03:02 PM

Hi,

Well, the error code is indicating an account problem (probably one of the SQL databases), so
it doesn't matter what computer, network or where on the planet you are.

--
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--

"Nigel" > wrote in message
...
> Also cannot connect to messenger from any machine in my network, here in the
> UK, so hardly a localised problem!
>
> "Jonathan Kay [MVP]" wrote:
>
>> Hi,
>>
>> Just to add, I've already heard ~6 reports of this today (which albeit doesn't sound like
>> a
>> lot, but ratio wise it's noticeable) so there is an actual problem here (server-side).
>>
>> --
>> Jonathan Kay
>> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
>> Associate Expert
>> http://www.microsoft.com/windowsxp/expertzone/
>> Messenger Resources - http://messenger.jonathankay.com
>> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
>> You *must* contact me for redistribution rights.
>> --
>>
>> "Jonathan Kay [MVP]" > wrote in message
>> ...
>> > Hi,
>> >
>> > I'm willing to accept that it's another problem, the error codes are based on either
>> > what
>> > the server is returning or simply where it stops in the login process -- as such, my
>> > assumption can easily be incorrect.
>> >
>> > They're not random (obviously by balancing or simply by order in which user is
>> > registered,
>> > unfortunately I'm not privy to that exact information now). I can tell you that they're
>> > not by region however -- locale information is simply one entry in each user's account.
>> > As
>> > well, the Messenger servers are located in Southern California.
>> >
>> > The status page is here:
>> > http://support.live.com/eform.aspx?productKey=wlmessenger
>> > (top right of the page)
>> >
>> > --
>> > Jonathan Kay
>> > Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
>> > Associate Expert
>> > http://www.microsoft.com/windowsxp/expertzone/
>> > Messenger Resources - http://messenger.jonathankay.com
>> > All posts unless otherwise specified are (c) 2006 Jonathan Kay.
>> > You *must* contact me for redistribution rights.
>> > --
>> >
>> >
>> > "Eric S" > wrote in message
>> > ...
>> >> Thank you Johnathan. After reading replies after your statement, if it works
>> >> on one machine and not another - Mohamed, are you using the same account to
>> >> login with? If so, Johnathan, your stament of being localized to a small
>> >> number of users cannot be quite correct, OR, Mohamed has a different problem
>> >> all together with the first machine they tried.
>> >>
>> >> Are the user accounts stored on your servers randomly or by geographic/IP
>> >> address? I am in Northern Indiana and I too am having this same error. I am
>> >> also getting complaints from other users in my company using their personal
>> >> accounts to sign in and are unsuccessful.
>> >>
>> >> And were is this status page you speak of? I tried to find Messenger's
>> >> site, but am getting redirected to the new Live site. I thought it use to be
>> >> www.msn.com/messenger....
>> >>
>> >> Thanks for your time!
>> >>
>> >> "Jonathan Kay [MVP]" wrote:
>> >>
>> >>> Greetings,
>> >>>
>> >>> This is a server-based server and usually a localized problem within a small amount of
>> >>> accounts.
>> >>>
>> >>> Unless the entire or majority of the service is down for an extended period, the
>> >>> system
>> >>> status page won't change.
>> >>>
>> >>> --
>> >>> Jonathan Kay
>> >>> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
>> >>> Associate Expert
>> >>> http://www.microsoft.com/windowsxp/expertzone/
>> >>> Messenger Resources - http://messenger.jonathankay.com
>> >>> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
>> >>> You *must* contact me for redistribution rights.
>> >>> --
>> >>>
>> >>> "JAS" > wrote in message
>> >>> ...
>> >>> >I have tried to sign into Messenger unsuccessfully all morning, keep getting
>> >>> > the following error message: "Signing into windows live messenger failed
>> >>> > because the service is temporaily unavailable. Please try again later, error
>> >>> > code : 81000314"
>> >>> >
>> >>> > Anyone else experiencing similiar problems or know if this is a wider issue?
>> >>> >
>> >>> >
>> >>> >
>> >>>
>> >>>
>> >>>
>> >
>> >
>>
>>
>>

Bob G

June 27th 06, 03:12 PM

Jonathan Kay [MVP] schreef:
> Hi Eric,
>
> Well, it's 7:56AM Redmond time, so someone has to be awake to change it, let alone reboot :).
>
> Joking aside, the status page really doesn't change unless the entire service is down. This
> is not the only Messenger community I monitor and there aren't that many reports of this
> problem elsewhere (yet anyway).
>
Cant you shout very hard "Héy Bill, it is time to reboot a Messenger
Server !!!". :) :)
Here it's 4:10 PM, we are already waiting all day.

Bob ( still smiling though)

Eric S

June 27th 06, 03:14 PM

Jonathan, I do appreciate your time and involvement. Thanks for the
promptness and I'll just keep checking back and trying from time to time
until I get signed in.

"Jonathan Kay [MVP]" wrote:

> Hi Eric,
>
> Well, it's 7:56AM Redmond time, so someone has to be awake to change it, let alone reboot :).
>
> Joking aside, the status page really doesn't change unless the entire service is down. This
> is not the only Messenger community I monitor and there aren't that many reports of this
> problem elsewhere (yet anyway).
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
> "Eric S" > wrote in message
> ...
> > Looked up the error on Live.com and came up with the following:
> > "Error 81000314, 81000377 or 81000378: Your contact list is not available
> > If you receive one of these messages, your contact list is not available or
> > is in read-only mode. Wait a few minutes, and then try to sign in again."
> >
> > But I'm starting to think that the status page needs to be changed to "there
> > is a potential problem that we are aware of and (i hope) are trying to fix
> > it". Perhaps a reboot - it works well for my 2003 Servers... lol (little IT
> > humor in the MS world)
> >
> > Thanks again!
> >
> >
> >
> >
> > "Jonathan Kay [MVP]" wrote:
> >
> >> Hi,
> >>
> >> Just to add, I've already heard ~6 reports of this today (which albeit doesn't sound like
> >> a
> >> lot, but ratio wise it's noticeable) so there is an actual problem here (server-side).
> >>
> >> --
> >> Jonathan Kay
> >> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> >> Associate Expert
> >> http://www.microsoft.com/windowsxp/expertzone/
> >> Messenger Resources - http://messenger.jonathankay.com
> >> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> >> You *must* contact me for redistribution rights.
> >> --
> >>
> >> "Jonathan Kay [MVP]" > wrote in message
> >> ...
> >> > Hi,
> >> >
> >> > I'm willing to accept that it's another problem, the error codes are based on either
> >> > what
> >> > the server is returning or simply where it stops in the login process -- as such, my
> >> > assumption can easily be incorrect.
> >> >
> >> > They're not random (obviously by balancing or simply by order in which user is
> >> > registered,
> >> > unfortunately I'm not privy to that exact information now). I can tell you that they're
> >> > not by region however -- locale information is simply one entry in each user's account.
> >> > As
> >> > well, the Messenger servers are located in Southern California.
> >> >
> >> > The status page is here:
> >> > http://support.live.com/eform.aspx?productKey=wlmessenger
> >> > (top right of the page)
> >> >
> >> > --
> >> > Jonathan Kay
> >> > Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> >> > Associate Expert
> >> > http://www.microsoft.com/windowsxp/expertzone/
> >> > Messenger Resources - http://messenger.jonathankay.com
> >> > All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> >> > You *must* contact me for redistribution rights.
> >> > --
> >> >
> >> >
> >> > "Eric S" > wrote in message
> >> > ...
> >> >> Thank you Johnathan. After reading replies after your statement, if it works
> >> >> on one machine and not another - Mohamed, are you using the same account to
> >> >> login with? If so, Johnathan, your stament of being localized to a small
> >> >> number of users cannot be quite correct, OR, Mohamed has a different problem
> >> >> all together with the first machine they tried.
> >> >>
> >> >> Are the user accounts stored on your servers randomly or by geographic/IP
> >> >> address? I am in Northern Indiana and I too am having this same error. I am
> >> >> also getting complaints from other users in my company using their personal
> >> >> accounts to sign in and are unsuccessful.
> >> >>
> >> >> And were is this status page you speak of? I tried to find Messenger's
> >> >> site, but am getting redirected to the new Live site. I thought it use to be
> >> >> www.msn.com/messenger....
> >> >>
> >> >> Thanks for your time!
> >> >>
> >> >> "Jonathan Kay [MVP]" wrote:
> >> >>
> >> >>> Greetings,
> >> >>>
> >> >>> This is a server-based server and usually a localized problem within a small amount of
> >> >>> accounts.
> >> >>>
> >> >>> Unless the entire or majority of the service is down for an extended period, the
> >> >>> system
> >> >>> status page won't change.
> >> >>>
> >> >>> --
> >> >>> Jonathan Kay
> >> >>> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> >> >>> Associate Expert
> >> >>> http://www.microsoft.com/windowsxp/expertzone/
> >> >>> Messenger Resources - http://messenger.jonathankay.com
> >> >>> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> >> >>> You *must* contact me for redistribution rights.
> >> >>> --
> >> >>>
> >> >>> "JAS" > wrote in message
> >> >>> ...
> >> >>> >I have tried to sign into Messenger unsuccessfully all morning, keep getting
> >> >>> > the following error message: "Signing into windows live messenger failed
> >> >>> > because the service is temporaily unavailable. Please try again later, error
> >> >>> > code : 81000314"
> >> >>> >
> >> >>> > Anyone else experiencing similiar problems or know if this is a wider issue?
> >> >>> >
> >> >>> >
> >> >>> >
> >> >>>
> >> >>>
> >> >>>
> >> >
> >> >
> >>
> >>
> >>
>
>
>

Jonathan Kay [MVP]

June 27th 06, 03:17 PM

Trust me, I've tried :(

--
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--

"Bob G" > wrote in message ...
> Cant you shout very hard "Héy Bill, it is time to reboot a Messenger Server !!!". :) :)
> Here it's 4:10 PM, we are already waiting all day.
>
> Bob ( still smiling though)
>

Jonathan Kay [MVP]

June 27th 06, 03:20 PM

Hi,

Hopefully it'll all be resolved soon, I know how important (personally and professionally) IM
is to everyone nowadays.

--
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--

"Eric S" > wrote in message
...
> Jonathan, I do appreciate your time and involvement. Thanks for the
> promptness and I'll just keep checking back and trying from time to time
> until I get signed in.
>
>
>
> "Jonathan Kay [MVP]" wrote:
>
>> Hi Eric,
>>
>> Well, it's 7:56AM Redmond time, so someone has to be awake to change it, let alone reboot
>> :).
>>
>> Joking aside, the status page really doesn't change unless the entire service is down.
>> This
>> is not the only Messenger community I monitor and there aren't that many reports of this
>> problem elsewhere (yet anyway).
>>
>> --
>> Jonathan Kay
>> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
>> Associate Expert
>> http://www.microsoft.com/windowsxp/expertzone/
>> Messenger Resources - http://messenger.jonathankay.com
>> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
>> You *must* contact me for redistribution rights.
>> --
>>
>> "Eric S" > wrote in message
>> ...
>> > Looked up the error on Live.com and came up with the following:
>> > "Error 81000314, 81000377 or 81000378: Your contact list is not available
>> > If you receive one of these messages, your contact list is not available or
>> > is in read-only mode. Wait a few minutes, and then try to sign in again."
>> >
>> > But I'm starting to think that the status page needs to be changed to "there
>> > is a potential problem that we are aware of and (i hope) are trying to fix
>> > it". Perhaps a reboot - it works well for my 2003 Servers... lol (little IT
>> > humor in the MS world)
>> >
>> > Thanks again!
>> >
>> >
>> >
>> >
>> > "Jonathan Kay [MVP]" wrote:
>> >
>> >> Hi,
>> >>
>> >> Just to add, I've already heard ~6 reports of this today (which albeit doesn't sound
>> >> like
>> >> a
>> >> lot, but ratio wise it's noticeable) so there is an actual problem here (server-side).
>> >>
>> >> --
>> >> Jonathan Kay
>> >> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
>> >> Associate Expert
>> >> http://www.microsoft.com/windowsxp/expertzone/
>> >> Messenger Resources - http://messenger.jonathankay.com
>> >> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
>> >> You *must* contact me for redistribution rights.
>> >> --
>> >>
>> >> "Jonathan Kay [MVP]" > wrote in message
>> >> ...
>> >> > Hi,
>> >> >
>> >> > I'm willing to accept that it's another problem, the error codes are based on either
>> >> > what
>> >> > the server is returning or simply where it stops in the login process -- as such, my
>> >> > assumption can easily be incorrect.
>> >> >
>> >> > They're not random (obviously by balancing or simply by order in which user is
>> >> > registered,
>> >> > unfortunately I'm not privy to that exact information now). I can tell you that
>> >> > they're
>> >> > not by region however -- locale information is simply one entry in each user's
>> >> > account.
>> >> > As
>> >> > well, the Messenger servers are located in Southern California.
>> >> >
>> >> > The status page is here:
>> >> > http://support.live.com/eform.aspx?productKey=wlmessenger
>> >> > (top right of the page)
>> >> >
>> >> > --
>> >> > Jonathan Kay
>> >> > Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
>> >> > Associate Expert
>> >> > http://www.microsoft.com/windowsxp/expertzone/
>> >> > Messenger Resources - http://messenger.jonathankay.com
>> >> > All posts unless otherwise specified are (c) 2006 Jonathan Kay.
>> >> > You *must* contact me for redistribution rights.
>> >> > --
>> >> >
>> >> >
>> >> > "Eric S" > wrote in message
>> >> > ...
>> >> >> Thank you Johnathan. After reading replies after your statement, if it works
>> >> >> on one machine and not another - Mohamed, are you using the same account to
>> >> >> login with? If so, Johnathan, your stament of being localized to a small
>> >> >> number of users cannot be quite correct, OR, Mohamed has a different problem
>> >> >> all together with the first machine they tried.
>> >> >>
>> >> >> Are the user accounts stored on your servers randomly or by geographic/IP
>> >> >> address? I am in Northern Indiana and I too am having this same error. I am
>> >> >> also getting complaints from other users in my company using their personal
>> >> >> accounts to sign in and are unsuccessful.
>> >> >>
>> >> >> And were is this status page you speak of? I tried to find Messenger's
>> >> >> site, but am getting redirected to the new Live site. I thought it use to be
>> >> >> www.msn.com/messenger....
>> >> >>
>> >> >> Thanks for your time!
>> >> >>
>> >> >> "Jonathan Kay [MVP]" wrote:
>> >> >>
>> >> >>> Greetings,
>> >> >>>
>> >> >>> This is a server-based server and usually a localized problem within a small amount
>> >> >>> of
>> >> >>> accounts.
>> >> >>>
>> >> >>> Unless the entire or majority of the service is down for an extended period, the
>> >> >>> system
>> >> >>> status page won't change.
>> >> >>>
>> >> >>> --
>> >> >>> Jonathan Kay
>> >> >>> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
>> >> >>> Associate Expert
>> >> >>> http://www.microsoft.com/windowsxp/expertzone/
>> >> >>> Messenger Resources - http://messenger.jonathankay.com
>> >> >>> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
>> >> >>> You *must* contact me for redistribution rights.
>> >> >>> --
>> >> >>>
>> >> >>> "JAS" > wrote in message
>> >> >>> ...
>> >> >>> >I have tried to sign into Messenger unsuccessfully all morning, keep getting
>> >> >>> > the following error message: "Signing into windows live messenger failed
>> >> >>> > because the service is temporaily unavailable. Please try again later, error
>> >> >>> > code : 81000314"
>> >> >>> >
>> >> >>> > Anyone else experiencing similiar problems or know if this is a wider issue?
>> >> >>> >
>> >> >>> >
>> >> >>> >
>> >> >>>
>> >> >>>
>> >> >>>
>> >> >
>> >> >
>> >>
>> >>
>> >>
>>
>>
>>

Mohamed

June 27th 06, 03:28 PM

dear Jonathan i try to use an account that alredy sigined in and i can't
login with it from my pc but in there pc it work

"Jonathan Kay [MVP]" wrote:

> Hi,
>
> Well, the error code is indicating an account problem (probably one of the SQL databases), so
> it doesn't matter what computer, network or where on the planet you are.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
> "Nigel" > wrote in message
> ...
> > Also cannot connect to messenger from any machine in my network, here in the
> > UK, so hardly a localised problem!
> >
> > "Jonathan Kay [MVP]" wrote:
> >
> >> Hi,
> >>
> >> Just to add, I've already heard ~6 reports of this today (which albeit doesn't sound like
> >> a
> >> lot, but ratio wise it's noticeable) so there is an actual problem here (server-side).
> >>
> >> --
> >> Jonathan Kay
> >> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> >> Associate Expert
> >> http://www.microsoft.com/windowsxp/expertzone/
> >> Messenger Resources - http://messenger.jonathankay.com
> >> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> >> You *must* contact me for redistribution rights.
> >> --
> >>
> >> "Jonathan Kay [MVP]" > wrote in message
> >> ...
> >> > Hi,
> >> >
> >> > I'm willing to accept that it's another problem, the error codes are based on either
> >> > what
> >> > the server is returning or simply where it stops in the login process -- as such, my
> >> > assumption can easily be incorrect.
> >> >
> >> > They're not random (obviously by balancing or simply by order in which user is
> >> > registered,
> >> > unfortunately I'm not privy to that exact information now). I can tell you that they're
> >> > not by region however -- locale information is simply one entry in each user's account.
> >> > As
> >> > well, the Messenger servers are located in Southern California.
> >> >
> >> > The status page is here:
> >> > http://support.live.com/eform.aspx?productKey=wlmessenger
> >> > (top right of the page)
> >> >
> >> > --
> >> > Jonathan Kay
> >> > Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> >> > Associate Expert
> >> > http://www.microsoft.com/windowsxp/expertzone/
> >> > Messenger Resources - http://messenger.jonathankay.com
> >> > All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> >> > You *must* contact me for redistribution rights.
> >> > --
> >> >
> >> >
> >> > "Eric S" > wrote in message
> >> > ...
> >> >> Thank you Johnathan. After reading replies after your statement, if it works
> >> >> on one machine and not another - Mohamed, are you using the same account to
> >> >> login with? If so, Johnathan, your stament of being localized to a small
> >> >> number of users cannot be quite correct, OR, Mohamed has a different problem
> >> >> all together with the first machine they tried.
> >> >>
> >> >> Are the user accounts stored on your servers randomly or by geographic/IP
> >> >> address? I am in Northern Indiana and I too am having this same error. I am
> >> >> also getting complaints from other users in my company using their personal
> >> >> accounts to sign in and are unsuccessful.
> >> >>
> >> >> And were is this status page you speak of? I tried to find Messenger's
> >> >> site, but am getting redirected to the new Live site. I thought it use to be
> >> >> www.msn.com/messenger....
> >> >>
> >> >> Thanks for your time!
> >> >>
> >> >> "Jonathan Kay [MVP]" wrote:
> >> >>
> >> >>> Greetings,
> >> >>>
> >> >>> This is a server-based server and usually a localized problem within a small amount of
> >> >>> accounts.
> >> >>>
> >> >>> Unless the entire or majority of the service is down for an extended period, the
> >> >>> system
> >> >>> status page won't change.
> >> >>>
> >> >>> --
> >> >>> Jonathan Kay
> >> >>> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> >> >>> Associate Expert
> >> >>> http://www.microsoft.com/windowsxp/expertzone/
> >> >>> Messenger Resources - http://messenger.jonathankay.com
> >> >>> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> >> >>> You *must* contact me for redistribution rights.
> >> >>> --
> >> >>>
> >> >>> "JAS" > wrote in message
> >> >>> ...
> >> >>> >I have tried to sign into Messenger unsuccessfully all morning, keep getting
> >> >>> > the following error message: "Signing into windows live messenger failed
> >> >>> > because the service is temporaily unavailable. Please try again later, error
> >> >>> > code : 81000314"
> >> >>> >
> >> >>> > Anyone else experiencing similiar problems or know if this is a wider issue?
> >> >>> >
> >> >>> >
> >> >>> >
> >> >>>
> >> >>>
> >> >>>
> >> >
> >> >
> >>
> >>
> >>
>
>
>

JAS

June 27th 06, 04:24 PM

Hi Jonathan,

Thanks for comments and help on this topic, I am based in the UK have tried
to get into the system since 7.00 GMT (originator of the original message). I
am still unable to and I have tried on several machine, these are all on a
network and it is the same error evertime.
I might have more success with my own laptop at home. Hopefully we will be
able to logon on soon!!
Regards,
John

"Jonathan Kay [MVP]" wrote:

> Hi,
>
> Well, the error code is indicating an account problem (probably one of the SQL databases), so
> it doesn't matter what computer, network or where on the planet you are.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
> "Nigel" > wrote in message
> ...
> > Also cannot connect to messenger from any machine in my network, here in the
> > UK, so hardly a localised problem!
> >
> > "Jonathan Kay [MVP]" wrote:
> >
> >> Hi,
> >>
> >> Just to add, I've already heard ~6 reports of this today (which albeit doesn't sound like
> >> a
> >> lot, but ratio wise it's noticeable) so there is an actual problem here (server-side).
> >>
> >> --
> >> Jonathan Kay
> >> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> >> Associate Expert
> >> http://www.microsoft.com/windowsxp/expertzone/
> >> Messenger Resources - http://messenger.jonathankay.com
> >> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> >> You *must* contact me for redistribution rights.
> >> --
> >>
> >> "Jonathan Kay [MVP]" > wrote in message
> >> ...
> >> > Hi,
> >> >
> >> > I'm willing to accept that it's another problem, the error codes are based on either
> >> > what
> >> > the server is returning or simply where it stops in the login process -- as such, my
> >> > assumption can easily be incorrect.
> >> >
> >> > They're not random (obviously by balancing or simply by order in which user is
> >> > registered,
> >> > unfortunately I'm not privy to that exact information now). I can tell you that they're
> >> > not by region however -- locale information is simply one entry in each user's account.
> >> > As
> >> > well, the Messenger servers are located in Southern California.
> >> >
> >> > The status page is here:
> >> > http://support.live.com/eform.aspx?productKey=wlmessenger
> >> > (top right of the page)
> >> >
> >> > --
> >> > Jonathan Kay
> >> > Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> >> > Associate Expert
> >> > http://www.microsoft.com/windowsxp/expertzone/
> >> > Messenger Resources - http://messenger.jonathankay.com
> >> > All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> >> > You *must* contact me for redistribution rights.
> >> > --
> >> >
> >> >
> >> > "Eric S" > wrote in message
> >> > ...
> >> >> Thank you Johnathan. After reading replies after your statement, if it works
> >> >> on one machine and not another - Mohamed, are you using the same account to
> >> >> login with? If so, Johnathan, your stament of being localized to a small
> >> >> number of users cannot be quite correct, OR, Mohamed has a different problem
> >> >> all together with the first machine they tried.
> >> >>
> >> >> Are the user accounts stored on your servers randomly or by geographic/IP
> >> >> address? I am in Northern Indiana and I too am having this same error. I am
> >> >> also getting complaints from other users in my company using their personal
> >> >> accounts to sign in and are unsuccessful.
> >> >>
> >> >> And were is this status page you speak of? I tried to find Messenger's
> >> >> site, but am getting redirected to the new Live site. I thought it use to be
> >> >> www.msn.com/messenger....
> >> >>
> >> >> Thanks for your time!
> >> >>
> >> >> "Jonathan Kay [MVP]" wrote:
> >> >>
> >> >>> Greetings,
> >> >>>
> >> >>> This is a server-based server and usually a localized problem within a small amount of
> >> >>> accounts.
> >> >>>
> >> >>> Unless the entire or majority of the service is down for an extended period, the
> >> >>> system
> >> >>> status page won't change.
> >> >>>
> >> >>> --
> >> >>> Jonathan Kay
> >> >>> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> >> >>> Associate Expert
> >> >>> http://www.microsoft.com/windowsxp/expertzone/
> >> >>> Messenger Resources - http://messenger.jonathankay.com
> >> >>> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> >> >>> You *must* contact me for redistribution rights.
> >> >>> --
> >> >>>
> >> >>> "JAS" > wrote in message
> >> >>> ...
> >> >>> >I have tried to sign into Messenger unsuccessfully all morning, keep getting
> >> >>> > the following error message: "Signing into windows live messenger failed
> >> >>> > because the service is temporaily unavailable. Please try again later, error
> >> >>> > code : 81000314"
> >> >>> >
> >> >>> > Anyone else experiencing similiar problems or know if this is a wider issue?
> >> >>> >
> >> >>> >
> >> >>> >
> >> >>>
> >> >>>
> >> >>>
> >> >
> >> >
> >>
> >>
> >>
>
>
>

j.b.messina@gmail.com

June 27th 06, 04:31 PM

Right now I can't access from MSN Messenger 7.5. I get the 81000314
message like everyone else.
I have read the thread so it does look like a server issue.

For some reason though, Web Messenger works.
http://webmessenger.msn.com/default.aspx?R=1

Jonathan, any idea why the regular client does not work, but the web
browser client works fine?

JBM

Jonathan Kay [MVP]

June 27th 06, 05:00 PM

Hi,

Well the login process is different -- just like if you use Windows Messenger (not Live) it
uses a completely different version of the protocol which might allow you to sign in.

If one allows you to sign in but another doesn't it's either inconsistent or a problem with
the process involved with signing in with a specific version of the client.

Either way, I hope to have more details within the hour.

--
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--

> wrote in message
oups.com...
> Right now I can't access from MSN Messenger 7.5. I get the 81000314
> message like everyone else.
> I have read the thread so it does look like a server issue.
>
> For some reason though, Web Messenger works.
> http://webmessenger.msn.com/default.aspx?R=1
>
> Jonathan, any idea why the regular client does not work, but the web
> browser client works fine?
>
> JBM
>

Mohamed

June 27th 06, 07:09 PM

my email is

"Jonathan Kay [MVP]" wrote:

> Hi,
>
> Well the login process is different -- just like if you use Windows Messenger (not Live) it
> uses a completely different version of the protocol which might allow you to sign in.
>
> If one allows you to sign in but another doesn't it's either inconsistent or a problem with
> the process involved with signing in with a specific version of the client.
>
> Either way, I hope to have more details within the hour.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
> > wrote in message
> oups.com...
> > Right now I can't access from MSN Messenger 7.5. I get the 81000314
> > message like everyone else.
> > I have read the thread so it does look like a server issue.
> >
> > For some reason though, Web Messenger works.
> > http://webmessenger.msn.com/default.aspx?R=1
> >
> > Jonathan, any idea why the regular client does not work, but the web
> > browser client works fine?
> >
> > JBM
> >
>
>
>

Mohamed

June 27th 06, 07:09 PM

hi Jonathan
i think that i recive a email from the msn live support and he resolve the
problem u can send me your email and i will forwared the email to u

"JAS" wrote:

> I have tried to sign into Messenger unsuccessfully all morning, keep getting
> the following error message: "Signing into windows live messenger failed
> because the service is temporaily unavailable. Please try again later, error
> code : 81000314"
>
> Anyone else experiencing similiar problems or know if this is a wider issue?
>
>
>

Mohamed

June 27th 06, 07:32 PM

Hi Mohamed,

Thank you for contacting Windows Live Messenger Technical Support. My name
is Jon, and I will be glad to assist you with your concern.

Based on the information I received, I understand that you could not sign in
to Windows Live Messenger and you are are receiving the error code 81000314.
You tried to test the status of Windows Live Messenger and it does not have
any problems. You even tried to reinstall Windows Live Messenger but it did
not resolve your issue. You tried to connect to other computers and you
actually could and there was no problems with it. Please accept my apology
for whatever inconvenience this caused you. Rest assured that I will do my
best to help resolve your concern.

You are experiencing this issue because your Windows Live Messenger cache
has been corrupted or your Windows Live Messenger service is temporarily
experiencing difficulties.

The following instructions are lengthy but helpful and it is important that
you follow them carefully in the order shown to ensure the problem is
resolved.

To give you a brief overview on what you will do, here is a summary of steps
you will be performing:

- Verify the status of the Windows Live Messenger service.
- Clear the Windows Live Messenger cache.
- If the issue persists, send us a connection log file.

I know how this can be quite confusing but I would appreciate your patience
in accomplishing each step.

Try the following solutions in the order that they are listed:

1. The Windows Live Messenger service may be experiencing temporary
connectivity issues. To verify the status of the Windows Live Messenger
service, visit http://messenger.msn.com/Status.aspx.

2. Try to sign in again later.

3. If the issue persists, follow these steps to clear the Windows Live
Messenger cache:
a. If Windows Live Messenger is running, right-click the Messenger icon in
the notification area at the far right of the taskbar, and then click "Exit."
b. Open a Command Prompt window:
- On Microsoft Windows 2003, Windows XP, or Windows 2000, click "Start,"
click "Run," type "cmd," and then click "OK."
- On Windows 98 or Windows Millennium Edition, click "Start," click "Run,"
type "command," and then click "OK."

c. At the command prompt, type "CD\", and then press ENTER.
d. At the command prompt, type the following command, and then press ENTER:
CD %appdata%\microsoft
e. At the command prompt, type the following command, and then press ENTER:
CD "MSN MESSENGER"
f. At the command prompt, type the following command, and then press ENTER:
DEL /s ListCache.dat

Note: This command deletes all the ListCache.dat files in all subfolders.
You may see a list of the files that are being deleted.

g. At the command prompt, type "exit", and then press ENTER.
h. Restart Messenger.

4. If the issue persists, send us a connection log file.

A. Install the latest version of Windows Live Messenger:
i. Go to http://get.live.com/messenger/overview
ii. Click on the "Get it free" or â€œDownload Nowâ€ button and step through the
wizard to install Windows Live Messenger.

B. To generate connectivity logs for Windows Live Messenger, follow these
steps:
i. Right-click the Windows Live Messenger icon in the notification area at
the far right of the taskbar, and then click "Exit."
ii. Delete the already existing connection log file.

a. Start Windows Live Messenger, but do not sign in.
b. On the Windows Live Messenger "File" menu, click "Open Received Files."
c. In the My Received Files folder, locate and select the MsnMsgr.txt file,
and then press DELETE.

iii. Make sure that Connection Logging is enabled:
a. Start Messenger, but do not sign in.
b. On the "Tools" menu, click "Options."
c. In the "Options" dialog box, click "Connection," and then click "Advanced
Settings."
d. Under "Connection Logging," make sure that the "Save a log of my server
connections to help troubleshoot connection problems" check box is selected.
e. Close the "Options" dialog box.

iv. Sign in to Windows Live Messenger again: click "Sign In." The new
connectivity log file (MSNMsgr.txt) is automatically generated in the My
Received Files folder that is described in step 4.b.ii.c.

C. To send the MsnMsgr.txt log file to Windows Live Messenger support, send
a reply back to the support incident response, and attach the log file to the
e-mail.

I hope these steps help you resolve your concern with Windows Live
Messenger. If these steps still did not resolve your issue, do not hesitate
to send a reply back to this e-mail and we would be happy to figure out and
resolve your issue further because you are a valuable customer to us.

If you need further assistance with Windows Live Messenger, you may contact
us at http://support.live.com or visit
http://ideas.live.com/programpage.aspx?versionId=0eccd94b-eb48-497c-8e60-c6313f7ebb73
for additional information, self-help instructions and to know more about the
features of Windows Live Messenger.

Thank you for contacting Windows Live Messenger and have a nice day.

Sincerely,

Jon
Windows Live Messenger Technical Support

--- Original Message ---
From:
Sent: Tuesday, June 27, 2006 12:58:14 PM UTC
To: MSSGR.WNLV.NA.US.EN.MSF.SEA.TS.T01.RTG.00.EM
Subject: Windows Live Messenger:I need something fixed:Instant Messages:other

Service:
Windows Live Messenger

What type of problem do you have?
I need something fixed
Instant Messages
other

Full Name:
mohamed aleskandrany

What e-mail address would you like a response sent to?

Primary e-mail address/member ID associated with the account you are
inquiring about:

Be specific when describing your problem. The details that you include
enable us to promptly send you the most likely solution to your issue.
have tried to sign into Messenger unsuccessfully all morning and i recive
this error
" Signing to msn messanger failed because the service is temporaily
unavailable. Please try again later. 81000314 and i test the status of the
service and the status is good and i try to connect to msn web messanger
and it connected successfully i try to uninstall and install the msn and the
problem is still amd i try to connect from another pc and it connect
successfully i want to know how i resolve this problem

Frequency of the issue:
Always present

Where are you trying to connect from?
Work

If you have a firewall, which one?
None

Type of Internet connection:
DSL

Which operating system are you using?Windows 2000: Mozilla/4.0 (compatible;
MSIE 6.0; Windows NT 5.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; InfoPath.1)

Which browser are you using: IE6

Location: en-us - English (United States)

Type of Support: E-mail Support

"Jonathan Kay [MVP]" wrote:

> Hi,
>
> Well the login process is different -- just like if you use Windows Messenger (not Live) it
> uses a completely different version of the protocol which might allow you to sign in.
>
> If one allows you to sign in but another doesn't it's either inconsistent or a problem with
> the process involved with signing in with a specific version of the client.
>
> Either way, I hope to have more details within the hour.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
> > wrote in message
> oups.com...
> > Right now I can't access from MSN Messenger 7.5. I get the 81000314
> > message like everyone else.
> > I have read the thread so it does look like a server issue.
> >
> > For some reason though, Web Messenger works.
> > http://webmessenger.msn.com/default.aspx?R=1
> >
> > Jonathan, any idea why the regular client does not work, but the web
> > browser client works fine?
> >
> > JBM
> >
>
>
>

steve.g

June 28th 06, 04:00 AM

I was having the same problem for the past 24 hours

Time is now 03:00 UTC - 28Jun06 and the problem has fixed itself

B1

"Mohamed" wrote:

> hi Jonathan
> i think that i recive a email from the msn live support and he resolve the
> problem u can send me your email and i will forwared the email to u
>
> "JAS" wrote:
>
> > I have tried to sign into Messenger unsuccessfully all morning, keep getting
> > the following error message: "Signing into windows live messenger failed
> > because the service is temporaily unavailable. Please try again later, error
> > code : 81000314"
> >
> > Anyone else experiencing similiar problems or know if this is a wider issue?
> >
> >
> >

Baraaa

June 29th 06, 10:38 PM

Hi. It's Thursday June 29th, 5:33 pm EST and I'm still experiencing the same
problem. Only once for a few minutes did it work, then it signed off by
itself, and have not been able to sign on again. Any one else still having
this problem? Any ideas as to when this will be resolved. Thank you.

"Jonathan Kay [MVP]" wrote:

> Hi,
>
> Well the login process is different -- just like if you use Windows Messenger (not Live) it
> uses a completely different version of the protocol which might allow you to sign in.
>
> If one allows you to sign in but another doesn't it's either inconsistent or a problem with
> the process involved with signing in with a specific version of the client.
>
> Either way, I hope to have more details within the hour.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
> > wrote in message
> oups.com...
> > Right now I can't access from MSN Messenger 7.5. I get the 81000314
> > message like everyone else.
> > I have read the thread so it does look like a server issue.
> >
> > For some reason though, Web Messenger works.
> > http://webmessenger.msn.com/default.aspx?R=1
> >
> > Jonathan, any idea why the regular client does not work, but the web
> > browser client works fine?
> >
> > JBM
> >
>
>
>

Aeshatter.IV@gmail.com

July 1st 06, 12:59 AM

Same deal. Can't connect via any windows messenger/msn
messenger/Windows Live. June 30th. Been going all day for me. Ran all
the steps, all the systems seems to be up.

Crazy.

matthias

July 1st 06, 03:18 AM

Windows Live Messenger isn't working for me either. I tried using
webmessenger, and it won't sign me in. I've been using the same email addy
for years.

Been happening since 3:30 pm (June 30th)...it's now 10:15pm (June 30th).

What's the deal?

Puhutes

July 1st 06, 01:04 PM

Hi everybody!
I've been unable to connect to the Messenger service since last night. I've
tried to connect on 5 different computers, on different networks, with
different MSN methods: MSN messenger, meebo.com, web messenger, trillian,
etc. None of them will connect. I've even tried changing my password. I keep
getting an error like "messenger service is currently unavailable error:
81000314. Please try again later "retry") I am in Ottawa Canada.

Jonathan Kay [MVP]

July 1st 06, 01:50 PM

Hi,

Happy Canada Day. Unfortunately this error as stated earlier is a server-based error. As
such, there's nothing you can do about the problem except try again later.

--
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--

"Puhutes" > wrote in message
...
> Hi everybody!
> I've been unable to connect to the Messenger service since last night. I've
> tried to connect on 5 different computers, on different networks, with
> different MSN methods: MSN messenger, meebo.com, web messenger, trillian,
> etc. None of them will connect. I've even tried changing my password. I keep
> getting an error like "messenger service is currently unavailable error:
> 81000314. Please try again later "retry") I am in Ottawa Canada.
>

Diggy155

July 1st 06, 03:10 PM

It's been 2 days for me now, But yet my wife has no problem signing in her
account. I did a disk scan check and i couldn't quite read it but i had bad
clusters with my acount name in it. after it was done checking and fixing I
tried to sign in again, but still no. Why would it allow others on the same
pc but not mine?? I have no problem signing into my email though, just MSN.

"Jonathan Kay [MVP]" wrote:

> Hi,
>
> Happy Canada Day. Unfortunately this error as stated earlier is a server-based error. As
> such, there's nothing you can do about the problem except try again later.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
> "Puhutes" > wrote in message
> ...
> > Hi everybody!
> > I've been unable to connect to the Messenger service since last night. I've
> > tried to connect on 5 different computers, on different networks, with
> > different MSN methods: MSN messenger, meebo.com, web messenger, trillian,
> > etc. None of them will connect. I've even tried changing my password. I keep
> > getting an error like "messenger service is currently unavailable error:
> > 81000314. Please try again later "retry") I am in Ottawa Canada.
> >
>
>
>

Aeshatter.IV@gmail.com

July 1st 06, 05:40 PM

Yup. It seems to only affect my username too. Thanks for the
explanation Microsoft guy.

JCC

July 3rd 06, 04:26 AM

Same problem experienced in Taipei. Some of my friends are not affected, but
only me. I guess this is because I registered the hotmail account in the very
early day (about 9 years ago).

Very annoying situation.

Poon-Pete

July 3rd 06, 04:57 AM

Hello,

I have been experiencing this error code for a couple of days now and still
cant log on to Live Messenger on my Laptop. However, logging on to
LiveMessenger on my home PC and @hotmail.com or using another account for
live messenger on my laptop is "ok".

Please kindly advise if there is anything I can do to solve this problem on
my laptop.

Thanks!

"Jonathan Kay [MVP]" wrote:

> Hi,
>
> Happy Canada Day. Unfortunately this error as stated earlier is a server-based error. As
> such, there's nothing you can do about the problem except try again later.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
> "Puhutes" > wrote in message
> ...
> > Hi everybody!
> > I've been unable to connect to the Messenger service since last night. I've
> > tried to connect on 5 different computers, on different networks, with
> > different MSN methods: MSN messenger, meebo.com, web messenger, trillian,
> > etc. None of them will connect. I've even tried changing my password. I keep
> > getting an error like "messenger service is currently unavailable error:
> > 81000314. Please try again later "retry") I am in Ottawa Canada.
> >
>
>
>

tuti

July 3rd 06, 05:15 AM

Hi.....I have the same problem...actually it's really annoying....i've been
trying to connect all day but there is no way to do it.
I'm from Chile.....do you know how long will it take to fix this? or maybe
we would have to create a new account to sign in succesfully.....i hope not!
Let me know if you have some idea.....
thanks

"Poon-Pete" wrote:

> Hello,
>
> I have been experiencing this error code for a couple of days now and still
> cant log on to Live Messenger on my Laptop. However, logging on to
> LiveMessenger on my home PC and @hotmail.com or using another account for
> live messenger on my laptop is "ok".
>
> Please kindly advise if there is anything I can do to solve this problem on
> my laptop.
>
> Thanks!
>
> "Jonathan Kay [MVP]" wrote:
>
> > Hi,
> >
> > Happy Canada Day. Unfortunately this error as stated earlier is a server-based error. As
> > such, there's nothing you can do about the problem except try again later.
> >
> > --
> > Jonathan Kay
> > Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> > Associate Expert
> > http://www.microsoft.com/windowsxp/expertzone/
> > Messenger Resources - http://messenger.jonathankay.com
> > All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> > You *must* contact me for redistribution rights.
> > --
> >
> > "Puhutes" > wrote in message
> > ...
> > > Hi everybody!
> > > I've been unable to connect to the Messenger service since last night. I've
> > > tried to connect on 5 different computers, on different networks, with
> > > different MSN methods: MSN messenger, meebo.com, web messenger, trillian,
> > > etc. None of them will connect. I've even tried changing my password. I keep
> > > getting an error like "messenger service is currently unavailable error:
> > > 81000314. Please try again later "retry") I am in Ottawa Canada.
> > >
> >
> >
> >

reef

July 3rd 06, 05:34 AM

I can't sign in msn messenger and webmessenger as well by using the
account which i used to use.. but i can sign in by using another
account...

I am from malaysia.. when can this problem be solved?

tuti wrote:
> Hi.....I have the same problem...actually it's really annoying....i've been
> trying to connect all day but there is no way to do it.
> I'm from Chile.....do you know how long will it take to fix this? or maybe
> we would have to create a new account to sign in succesfully.....i hope not!
> Let me know if you have some idea.....
> thanks
>
>
>
> "Poon-Pete" wrote:
>
> > Hello,
> >
> > I have been experiencing this error code for a couple of days now and still
> > cant log on to Live Messenger on my Laptop. However, logging on to
> > LiveMessenger on my home PC and @hotmail.com or using another account for
> > live messenger on my laptop is "ok".
> >
> > Please kindly advise if there is anything I can do to solve this problem on
> > my laptop.
> >
> > Thanks!
> >
> > "Jonathan Kay [MVP]" wrote:
> >
> > > Hi,
> > >
> > > Happy Canada Day. Unfortunately this error as stated earlier is a server-based error. As
> > > such, there's nothing you can do about the problem except try again later.
> > >
> > > --
> > > Jonathan Kay
> > > Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> > > Associate Expert
> > > http://www.microsoft.com/windowsxp/expertzone/
> > > Messenger Resources - http://messenger.jonathankay.com
> > > All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> > > You *must* contact me for redistribution rights.
> > > --
> > >
> > > "Puhutes" > wrote in message
> > > ...
> > > > Hi everybody!
> > > > I've been unable to connect to the Messenger service since last night. I've
> > > > tried to connect on 5 different computers, on different networks, with
> > > > different MSN methods: MSN messenger, meebo.com, web messenger, trillian,
> > > > etc. None of them will connect. I've even tried changing my password. I keep
> > > > getting an error like "messenger service is currently unavailable error:
> > > > 81000314. Please try again later "retry") I am in Ottawa Canada.
> > > >
> > >
> > >
> > >

Jonathan Kay [MVP]

July 5th 06, 01:27 AM

Greetings,

Are you sure you're getting that error code on your laptop?

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--

"Poon-Pete" > wrote in message
...
> Hello,
>
> I have been experiencing this error code for a couple of days now and still
> cant log on to Live Messenger on my Laptop. However, logging on to
> LiveMessenger on my home PC and @hotmail.com or using another account for
> live messenger on my laptop is "ok".
>
> Please kindly advise if there is anything I can do to solve this problem on
> my laptop.
>
> Thanks!
>
> "Jonathan Kay [MVP]" wrote:
>
>> Hi,
>>
>> Happy Canada Day. Unfortunately this error as stated earlier is a server-based error. As
>> such, there's nothing you can do about the problem except try again later.
>>
>> --
>> Jonathan Kay
>> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
>> Associate Expert
>> http://www.microsoft.com/windowsxp/expertzone/
>> Messenger Resources - http://messenger.jonathankay.com
>> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
>> You *must* contact me for redistribution rights.
>> --
>>
>> "Puhutes" > wrote in message
>> ...
>> > Hi everybody!
>> > I've been unable to connect to the Messenger service since last night. I've
>> > tried to connect on 5 different computers, on different networks, with
>> > different MSN methods: MSN messenger, meebo.com, web messenger, trillian,
>> > etc. None of them will connect. I've even tried changing my password. I keep
>> > getting an error like "messenger service is currently unavailable error:
>> > 81000314. Please try again later "retry") I am in Ottawa Canada.
>> >
>>
>>
>>

Jade.Noureddine@gmail.com

July 12th 06, 07:41 PM

I have been having the same problem for over 14hours now. Did
everything possible! Clearing Cacher, install again etc....
Advice?

woo hoo

July 24th 06, 04:33 PM

ya ive bean having the same problem i wnat loginto messenger 8 but i can log
into
windose messenger and a program calleld trillain or osme hting
"Jonathan Kay [MVP]" wrote:

> Hi,
>
> It may just be inconsistently working. But I -highly- doubt it's not a problem with your PC
> as there is too many people who are just experiencing the problem today.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
> "Mohamed" > wrote in message
> ...
> > dear all i use the page http://status.messenger.msn.com/Status.aspx
> > to show status and my platform is win2000 and i try to use the web messanger
> > and its successfully connected i try anothe account in my pc and it dosen't
> > work and i try to login from anothe pc the work good an it successfully
> > connected
> > im from egypt im still think that the problem in my pc
> > are there are some thing can prevent me from connect to msn messanger and
> > dosn't prevent web messanger i use the msn ver 7 build 7.0.0816 i wait your
> > answer
> >
> > "Bob G" wrote:
> >
> >> Jonathan Kay [MVP] schreef:
> >> > Hi,
> >> >
> >> > Just to add, I've already heard ~6 reports of this today (which albeit doesn't sound
> >> > like a
> >> > lot, but ratio wise it's noticeable) so there is an actual problem here (server-side).
> >> >
> >> I have got the same problem, MSN Messenger on my PC won't log me in, Web
> >> Messenger does.
> >> And I am from Belgium (Europe) so I don't think it is a local problem.
> >>
> >> Bob
> >>
>
>
>

Sparky

July 24th 06, 04:35 PM

I'm experiencing the same problem as all of you. This is getting annoying, I
hope they fix it soon!

Jonathan Kay [MVP]

July 24th 06, 08:58 PM

Hi,

Oddly enough I was having the same problem this morning, but was fixed sometime this
afternoon and is now working again.

--
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--

"Sparky" > wrote in message
...
> I'm experiencing the same problem as all of you. This is getting annoying, I
> hope they fix it soon!

KheeChun

July 25th 06, 04:50 AM

I've just posted a suggested solution under a new thread with the subject
"Error code 81000314 - Suggested solution". See if it can help you.

"Sparky" wrote:

> I'm experiencing the same problem as all of you. This is getting annoying, I
> hope they fix it soon!

alyson

July 25th 06, 12:57 PM

"JAS" wrote:

> I have tried to sign into Messenger unsuccessfully all morning, keep getting
> the following error message: "Signing into windows live messenger failed
> because the service is temporaily unavailable. Please try again later, error
> code : 81000314"
>
> Anyone else experiencing similiar problems or know if this is a wider issue?
>
>
>

alyson

July 25th 06, 12:58 PM

Well I just been looking at this and found this
http://www.computerperformance.co.uk/Logon/code/code_81000314.htm - maybe
this can help you.

xxAlly

"JAS" wrote:

> I have tried to sign into Messenger unsuccessfully all morning, keep getting
> the following error message: "Signing into windows live messenger failed
> because the service is temporaily unavailable. Please try again later, error
> code : 81000314"
>
> Anyone else experiencing similiar problems or know if this is a wider issue?
>
>
>

Lauran

July 25th 06, 01:50 PM

I have tried many things to fix this problem, i.e. making new log on accounts
from my computer. I have alos researched the error code and found nothing! My
friend and i are completely baffled we hvae spent the majority of this
morning tryin various things, the situations becomes "weirder" as my friend
can sign on and so can my brother, it just doesn't let me sign in. I have had
this problem for a couple of days now and as the service status says that all
servers on msn and windows live are running fine i cannot see how this
problam has occured, If anyone has any method of fixing this please reply as
i am desperate to fix this, it is driving me and my friend around the bend!!!!
--
* Lauran*

"JAS" wrote:

> I have tried to sign into Messenger unsuccessfully all morning, keep getting
> the following error message: "Signing into windows live messenger failed
> because the service is temporaily unavailable. Please try again later, error
> code : 81000314"
>
> Anyone else experiencing similiar problems or know if this is a wider issue?
>
>
>

Lauran

July 25th 06, 10:50 PM

After a whole day of uninstalling reinstalling repairing nothing had worked
until i recvied an email from microsoft because i had conacted customer
services and had filled out a form, after another email it sent me steps
which where very technical but in the end worked. Thank You microsoft!
* Lauran*

"Lauran" wrote:

> I have tried many things to fix this problem, i.e. making new log on accounts
> from my computer. I have alos researched the error code and found nothing! My
> friend and i are completely baffled we hvae spent the majority of this
> morning tryin various things, the situations becomes "weirder" as my friend
> can sign on and so can my brother, it just doesn't let me sign in. I have had
> this problem for a couple of days now and as the service status says that all
> servers on msn and windows live are running fine i cannot see how this
> problam has occured, If anyone has any method of fixing this please reply as
> i am desperate to fix this, it is driving me and my friend around the bend!!!!
> --
> * Lauran*
>
>
> "JAS" wrote:
>
> > I have tried to sign into Messenger unsuccessfully all morning, keep getting
> > the following error message: "Signing into windows live messenger failed
> > because the service is temporaily unavailable. Please try again later, error
> > code : 81000314"
> >
> > Anyone else experiencing similiar problems or know if this is a wider issue?
> >
> >
> >

Mr. MSN

July 27th 06, 02:36 AM

Hi I'm from Singapore & I'm having the same problem as you guys. Tried to
login via Web MSN..unsuccessful. It kept asking me to Sign in even though
I've signed in a zillion times. Tired on another PC to sign in same error as
before.

"JAS" wrote:

> I have tried to sign into Messenger unsuccessfully all morning, keep getting
> the following error message: "Signing into windows live messenger failed
> because the service is temporaily unavailable. Please try again later, error
> code : 81000314"
>
> Anyone else experiencing similiar problems or know if this is a wider issue?
>
>
>

Jaime Liz

July 28th 06, 12:18 AM

Error 81000314, 81000377 or 81000378: Your contact list is not available
If you receive one of these messages, your contact list is not available or
is in read-only mode. Wait a few minutes, and then try to sign in again.

this is what the live help says about the error code... i guess that means
the problem is in the server... im gettin the same error... and its
annoying... i hope they fix it soon because everything shows that its located
in the server not in our computers...

"JAS" wrote:

> I have tried to sign into Messenger unsuccessfully all morning, keep getting
> the following error message: "Signing into windows live messenger failed
> because the service is temporaily unavailable. Please try again later, error
> code : 81000314"
>
> Anyone else experiencing similiar problems or know if this is a wider issue?
>
>
>

Friday_morning

July 28th 06, 12:22 AM

Hi, I'm also from Singapore and encounter the same problem. Try the windows
messenger classic, it goes through smoothly.

:)

"Mr. MSN" wrote:

> Hi I'm from Singapore & I'm having the same problem as you guys. Tried to
> login via Web MSN..unsuccessful. It kept asking me to Sign in even though
> I've signed in a zillion times. Tired on another PC to sign in same error as
> before.
>
> "JAS" wrote:
>
> > I have tried to sign into Messenger unsuccessfully all morning, keep getting
> > the following error message: "Signing into windows live messenger failed
> > because the service is temporaily unavailable. Please try again later, error
> > code : 81000314"
> >
> > Anyone else experiencing similiar problems or know if this is a wider issue?
> >
> >
> >

vetleva

July 28th 06, 09:49 PM

still same problem here :(

"Jonathan Kay [MVP]" wrote:

> Hi,
>
> It may just be inconsistently working. But I -highly- doubt it's not a problem with your PC
> as there is too many people who are just experiencing the problem today.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
> "Mohamed" > wrote in message
> ...
> > dear all i use the page http://status.messenger.msn.com/Status.aspx
> > to show status and my platform is win2000 and i try to use the web messanger
> > and its successfully connected i try anothe account in my pc and it dosen't
> > work and i try to login from anothe pc the work good an it successfully
> > connected
> > im from egypt im still think that the problem in my pc
> > are there are some thing can prevent me from connect to msn messanger and
> > dosn't prevent web messanger i use the msn ver 7 build 7.0.0816 i wait your
> > answer
> >
> > "Bob G" wrote:
> >
> >> Jonathan Kay [MVP] schreef:
> >> > Hi,
> >> >
> >> > Just to add, I've already heard ~6 reports of this today (which albeit doesn't sound
> >> > like a
> >> > lot, but ratio wise it's noticeable) so there is an actual problem here (server-side).
> >> >
> >> I have got the same problem, MSN Messenger on my PC won't log me in, Web
> >> Messenger does.
> >> And I am from Belgium (Europe) so I don't think it is a local problem.
> >>
> >> Bob
> >>
>
>
>

fox

September 11th 06, 03:31 PM

heres the fix guys! it worked for every1 thats done it so far!

add these 2 lines to C:\WINDOWS\system32\drivers\etc\hosts
65.54.239.80 messenger.hotmail.com
65.54.239.80 dp.msnmessenger.skadns.net

ooh, for thos of you who cant see ur hosts file, open notepad and put in
"C:\WINDOWS\system32\drivers\etc\hosts" as the file name... make sure u dont
ad .txt to the file name wen u save it but if you do then just re-name and
delete the extension...

"Jonathan Kay [MVP]" wrote:

> Hi,
>
> It may just be inconsistently working. But I -highly- doubt it's not a problem with your PC
> as there is too many people who are just experiencing the problem today.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
> "Mohamed" > wrote in message
> ...
> > dear all i use the page http://status.messenger.msn.com/Status.aspx
> > to show status and my platform is win2000 and i try to use the web messanger
> > and its successfully connected i try anothe account in my pc and it dosen't
> > work and i try to login from anothe pc the work good an it successfully
> > connected
> > im from egypt im still think that the problem in my pc
> > are there are some thing can prevent me from connect to msn messanger and
> > dosn't prevent web messanger i use the msn ver 7 build 7.0.0816 i wait your
> > answer
> >
> > "Bob G" wrote:
> >
> >> Jonathan Kay [MVP] schreef:
> >> > Hi,
> >> >
> >> > Just to add, I've already heard ~6 reports of this today (which albeit doesn't sound
> >> > like a
> >> > lot, but ratio wise it's noticeable) so there is an actual problem here (server-side).
> >> >
> >> I have got the same problem, MSN Messenger on my PC won't log me in, Web
> >> Messenger does.
> >> And I am from Belgium (Europe) so I don't think it is a local problem.
> >>
> >> Bob
> >>
>
>
>

aza_akira

September 11th 06, 08:23 PM

ive just received the same prob as u guy a few mins b4 posting this
msg. ive had a similar problem b4.....but i forgot the error code.
anyways, i did a system scan using HijackThis. it showed that i had a
lot of host addresses that uses the same address...most of which was
porn sites. i deleted the host address n logged back in msn. n it
workes fine!

i think the problems we all have might b of the same cause....the host
ip. strangely when i did a system scan this time, it didnt show weired
results like the last time.

i apologise in advance if ive put up false hopes on those who think
ive already solved the prob.

btw im from singapore

"Friday_morning" wrote:
> Hi, I'm also from Singapore and encounter the same problem.
> Try the windows
> messenger classic, it goes through smoothly.
>
> :)
>
> "Mr. MSN" wrote:
>
> > Hi I'm from Singapore & I'm having the same problem as you
> guys. Tried to
> > login via Web MSN..unsuccessful. It kept asking me to Sign
> in even though
> > I've signed in a zillion times. Tired on another PC to sign
> in same error as
> > before.
> >
> > "JAS" wrote:
> >
> > > I have tried to sign into Messenger unsuccessfully all
> morning, keep getting
> > > the following error message: "Signing into windows live
> messenger failed
> > > because the service is temporaily unavailable. Please try
> again later, error
> > > code : 81000314"
> > >
> > > Anyone else experiencing similiar problems or know if this
> is a wider issue?
> > >
> > >
> > >

--
Posted at author's request, using http://www.WinForumz.com interface
Articles individually verified to usenet standards. Visit URL to contact author/report abuse
Thread archive: http://www.WinForumz.com/windows/Error-Code-81000314-ftopict523468.html

parin

September 24th 06, 07:53 PM

'Sign in Error 81000314'
(http://forums.techarena.in/showthread.php?t=593440) Solution here
fixed my problem :)

--
parin
------------------------------------------------------------------------
parin's Profile: http://forums.techarena.in/member.php?userid=8830
View this thread: http://forums.techarena.in/showthread.php?t=540629

http://www.techarena.in

Ixixly

September 25th 06, 03:39 AM

This unfortunately didn't work for me :(

"parin" wrote:

>
> 'Sign in Error 81000314'
> (http://forums.techarena.in/showthread.php?t=593440) Solution here
> fixed my problem :)
>
>
> --
> parin
> ------------------------------------------------------------------------
> parin's Profile: http://forums.techarena.in/member.php?userid=8830
> View this thread: http://forums.techarena.in/showthread.php?t=540629
>
> http://www.techarena.in
>
>

madheffa

October 17th 06, 11:29 PM

yes its driving me mad to!!!!!

"KT" wrote:

> Hi Jas,
>
> I am getting the same error this morning
>
> Kate
>
> "JAS" wrote:
>
> > I have tried to sign into Messenger unsuccessfully all morning, keep getting
> > the following error message: "Signing into windows live messenger failed
> > because the service is temporaily unavailable. Please try again later, error
> > code : 81000314"
> >
> > Anyone else experiencing similiar problems or know if this is a wider issue?
> >
> >
> >

fungee

October 18th 06, 01:17 PM

Hi, im from malaysia and im facing that the same problem. I tried using my
account to login but failed.. but if i use another person account to login
using the same machine, it works. Please help.....

"Mr. MSN" wrote:

> Hi I'm from Singapore & I'm having the same problem as you guys. Tried to
> login via Web MSN..unsuccessful. It kept asking me to Sign in even though
> I've signed in a zillion times. Tired on another PC to sign in same error as
> before.
>
> "JAS" wrote:
>
> > I have tried to sign into Messenger unsuccessfully all morning, keep getting
> > the following error message: "Signing into windows live messenger failed
> > because the service is temporaily unavailable. Please try again later, error
> > code : 81000314"
> >
> > Anyone else experiencing similiar problems or know if this is a wider issue?
> >
> >
> >

installed mesenger

November 15th 06, 09:08 PM

"Mohamed" wrote:

> i have the same error
> have tried to sign into Messenger unsuccessfully all morning and i recive
> this error
> " Signing to msn messanger failed because the service is temporaily
> unavailable. Please try again later. 81000314 and i test the status of the
> service and the status is good please help me to resolve this problem
> "Rosa" wrote:
>
> > same - not worked all morning and messenger service says stable and running
> >
> > "Marvo" wrote:
> >
> > > Same here... down all morning yet the service status says up, running and
> > > "stable". I can't get in using MSN messenger either on another machine
> > >
> > > "JAS" wrote:
> > >
> > > > I have tried to sign into Messenger unsuccessfully all morning, keep getting
> > > > the following error message: "Signing into windows live messenger failed
> > > > because the service is temporaily unavailable. Please try again later, error
> > > > code : 81000314"
> > > >
> > > > Anyone else experiencing similiar problems or know if this is a wider issue?
> > > >
> > > >
> > > >

parin

December 13th 06, 02:42 PM

check for various possible solutions here
http://forums.techarena.in/tags/index.php/81000314/

--
parin
------------------------------------------------------------------------
parin's Profile: http://forums.techarena.in/member.php?userid=8830
View this thread: http://forums.techarena.in/showthread.php?t=540629

http://forums.techarena.in

Kai Yau

December 30th 06, 04:00 PM

I've been trying to log on to MSN for almost 2 days now. Tried almost every
google searched solution I could find, including tampering with the host
file, dll registering, installing different versions etc. The strange thing
is, I can sign in with my old hotmail address account no problem but not my
gmail one, not even to web messenger.

JohnnyG

December 30th 06, 08:45 PM

I am having exactly the same problem as Kai Yau

Kai Yau wrote:
> I've been trying to log on to MSN for almost 2 days now. Tried almost every
> google searched solution I could find, including tampering with the host
> file, dll registering, installing different versions etc. The strange thing
> is, I can sign in with my old hotmail address account no problem but not my
> gmail one, not even to web messenger.

pfkorman

December 30th 06, 09:25 PM

I have not been able to log into Live Messenger and Windows Messenger since
Thursday. I get the same error message along with several others, sort of a
round robin experience. Microsoft tech support says it's a problem with the
OEM Windows Compaq installed on my laptop. Compaq says it's a problem with
Microsoft's Messengers. Chatting live with tech support is like talking to a
sack of hair. Emails to tech support are unanswered. And the beat goes
on......

"JAS" wrote:

> I have tried to sign into Messenger unsuccessfully all morning, keep getting
> the following error message: "Signing into windows live messenger failed
> because the service is temporaily unavailable. Please try again later, error
> code : 81000314"
>
> Anyone else experiencing similiar problems or know if this is a wider issue?
>
>
>

pfkorman

December 30th 06, 09:32 PM

Haven't been able to log into Live Messenger and Windows Messenger for 3 days
now. MS says it's a problem with the XP Compaq loaded on my laptop. Compaq
says it's a problem with the MS Messengers. Chatting with tech support is
useless. Emails to tech support remain unanswered. And the beat goes on......

"Kai Yau" wrote:

> I've been trying to log on to MSN for almost 2 days now. Tried almost every
> google searched solution I could find, including tampering with the host
> file, dll registering, installing different versions etc. The strange thing
> is, I can sign in with my old hotmail address account no problem but not my
> gmail one, not even to web messenger.

RattlingRat

March 16th 07, 08:11 PM

It's happening here in the UK lots, I am starting to think that live
messenger has a bug or two in the system, lots of people I know are moaning
about not being able to sign in properly.

"Jonathan Kay [MVP]" wrote:

> Hi Eric,
>
> Well, it's 7:56AM Redmond time, so someone has to be awake to change it, let alone reboot :).
>
> Joking aside, the status page really doesn't change unless the entire service is down. This
> is not the only Messenger community I monitor and there aren't that many reports of this
> problem elsewhere (yet anyway).
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
> "Eric S" > wrote in message
> ...
> > Looked up the error on Live.com and came up with the following:
> > "Error 81000314, 81000377 or 81000378: Your contact list is not available
> > If you receive one of these messages, your contact list is not available or
> > is in read-only mode. Wait a few minutes, and then try to sign in again."
> >
> > But I'm starting to think that the status page needs to be changed to "there
> > is a potential problem that we are aware of and (i hope) are trying to fix
> > it". Perhaps a reboot - it works well for my 2003 Servers... lol (little IT
> > humor in the MS world)
> >
> > Thanks again!
> >
> >
> >
> >
> > "Jonathan Kay [MVP]" wrote:
> >
> >> Hi,
> >>
> >> Just to add, I've already heard ~6 reports of this today (which albeit doesn't sound like
> >> a
> >> lot, but ratio wise it's noticeable) so there is an actual problem here (server-side).
> >>
> >> --
> >> Jonathan Kay
> >> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> >> Associate Expert
> >> http://www.microsoft.com/windowsxp/expertzone/
> >> Messenger Resources - http://messenger.jonathankay.com
> >> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> >> You *must* contact me for redistribution rights.
> >> --
> >>
> >> "Jonathan Kay [MVP]" > wrote in message
> >> ...
> >> > Hi,
> >> >
> >> > I'm willing to accept that it's another problem, the error codes are based on either
> >> > what
> >> > the server is returning or simply where it stops in the login process -- as such, my
> >> > assumption can easily be incorrect.
> >> >
> >> > They're not random (obviously by balancing or simply by order in which user is
> >> > registered,
> >> > unfortunately I'm not privy to that exact information now). I can tell you that they're
> >> > not by region however -- locale information is simply one entry in each user's account.
> >> > As
> >> > well, the Messenger servers are located in Southern California.
> >> >
> >> > The status page is here:
> >> > http://support.live.com/eform.aspx?productKey=wlmessenger
> >> > (top right of the page)
> >> >
> >> > --
> >> > Jonathan Kay
> >> > Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> >> > Associate Expert
> >> > http://www.microsoft.com/windowsxp/expertzone/
> >> > Messenger Resources - http://messenger.jonathankay.com
> >> > All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> >> > You *must* contact me for redistribution rights.
> >> > --
> >> >
> >> >
> >> > "Eric S" > wrote in message
> >> > ...
> >> >> Thank you Johnathan. After reading replies after your statement, if it works
> >> >> on one machine and not another - Mohamed, are you using the same account to
> >> >> login with? If so, Johnathan, your stament of being localized to a small
> >> >> number of users cannot be quite correct, OR, Mohamed has a different problem
> >> >> all together with the first machine they tried.
> >> >>
> >> >> Are the user accounts stored on your servers randomly or by geographic/IP
> >> >> address? I am in Northern Indiana and I too am having this same error. I am
> >> >> also getting complaints from other users in my company using their personal
> >> >> accounts to sign in and are unsuccessful.
> >> >>
> >> >> And were is this status page you speak of? I tried to find Messenger's
> >> >> site, but am getting redirected to the new Live site. I thought it use to be
> >> >> www.msn.com/messenger....
> >> >>
> >> >> Thanks for your time!
> >> >>
> >> >> "Jonathan Kay [MVP]" wrote:
> >> >>
> >> >>> Greetings,
> >> >>>
> >> >>> This is a server-based server and usually a localized problem within a small amount of
> >> >>> accounts.
> >> >>>
> >> >>> Unless the entire or majority of the service is down for an extended period, the
> >> >>> system
> >> >>> status page won't change.
> >> >>>
> >> >>> --
> >> >>> Jonathan Kay
> >> >>> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> >> >>> Associate Expert
> >> >>> http://www.microsoft.com/windowsxp/expertzone/
> >> >>> Messenger Resources - http://messenger.jonathankay.com
> >> >>> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> >> >>> You *must* contact me for redistribution rights.
> >> >>> --
> >> >>>
> >> >>> "JAS" > wrote in message
> >> >>> ...
> >> >>> >I have tried to sign into Messenger unsuccessfully all morning, keep getting
> >> >>> > the following error message: "Signing into windows live messenger failed
> >> >>> > because the service is temporaily unavailable. Please try again later, error
> >> >>> > code : 81000314"
> >> >>> >
> >> >>> > Anyone else experiencing similiar problems or know if this is a wider issue?
> >> >>> >
> >> >>> >
> >> >>> >
> >> >>>
> >> >>>
> >> >>>
> >> >
> >> >
> >>
> >>
> >>
>
>
>

TRIBULATION

March 16th 07, 09:31 PM

Well...as we all know....MADE BY MICROSOFT.....(never works right)...LOL

"JAS" wrote:

> I have tried to sign into Messenger unsuccessfully all morning, keep getting
> the following error message: "Signing into windows live messenger failed
> because the service is temporaily unavailable. Please try again later, error
> code : 81000314"
>
> Anyone else experiencing similiar problems or know if this is a wider issue?
>
>
>

March 16th 07, 09:36 PM

hey..umm..i need to solve tht problem..can u e-mail me tht e-mail u
have..thxx..byee

"Mohamed" wrote:

> dear all i use the page http://status.messenger.msn.com/Status.aspx
> to show status and my platform is win2000 and i try to use the web messanger
> and its successfully connected i try anothe account in my pc and it dosen't
> work and i try to login from anothe pc the work good an it successfully
> connected
> im from egypt im still think that the problem in my pc
> are there are some thing can prevent me from connect to msn messanger and
> dosn't prevent web messanger i use the msn ver 7 build 7.0.0816 i wait your
> answer
>
> "Bob G" wrote:
>
> > Jonathan Kay [MVP] schreef:
> > > Hi,
> > >
> > > Just to add, I've already heard ~6 reports of this today (which albeit doesn't sound like a
> > > lot, but ratio wise it's noticeable) so there is an actual problem here (server-side).
> > >
> > I have got the same problem, MSN Messenger on my PC won't log me in, Web
> > Messenger does.
> > And I am from Belgium (Europe) so I don't think it is a local problem.
> >
> > Bob
> >

Nic

July 4th 07, 10:40 AM

i have the same problem, very frustrating when you dont know if its getting
fixed or ignored

"Bob G" wrote:

> Jonathan Kay [MVP] schreef:
> > Hi,
> >
> > Just to add, I've already heard ~6 reports of this today (which albeit doesn't sound like a
> > lot, but ratio wise it's noticeable) so there is an actual problem here (server-side).
> >
> I have got the same problem, MSN Messenger on my PC won't log me in, Web
> Messenger does.
> And I am from Belgium (Europe) so I don't think it is a local problem.
>
> Bob
>

Narayanan

August 2nd 07, 05:26 AM

HI, am also facing the same problem...so many days this issue has been there
and reported by so many..but Microsoft doesnt bother to solve the
issue..strange yaar

"Jonathan Kay [MVP]" wrote:

> Hi Eric,
>
> Well, it's 7:56AM Redmond time, so someone has to be awake to change it, let alone reboot :).
>
> Joking aside, the status page really doesn't change unless the entire service is down. This
> is not the only Messenger community I monitor and there aren't that many reports of this
> problem elsewhere (yet anyway).
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
> "Eric S" > wrote in message
> ...
> > Looked up the error on Live.com and came up with the following:
> > "Error 81000314, 81000377 or 81000378: Your contact list is not available
> > If you receive one of these messages, your contact list is not available or
> > is in read-only mode. Wait a few minutes, and then try to sign in again."
> >
> > But I'm starting to think that the status page needs to be changed to "there
> > is a potential problem that we are aware of and (i hope) are trying to fix
> > it". Perhaps a reboot - it works well for my 2003 Servers... lol (little IT
> > humor in the MS world)
> >
> > Thanks again!
> >
> >
> >
> >
> > "Jonathan Kay [MVP]" wrote:
> >
> >> Hi,
> >>
> >> Just to add, I've already heard ~6 reports of this today (which albeit doesn't sound like
> >> a
> >> lot, but ratio wise it's noticeable) so there is an actual problem here (server-side).
> >>
> >> --
> >> Jonathan Kay
> >> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> >> Associate Expert
> >> http://www.microsoft.com/windowsxp/expertzone/
> >> Messenger Resources - http://messenger.jonathankay.com
> >> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> >> You *must* contact me for redistribution rights.
> >> --
> >>
> >> "Jonathan Kay [MVP]" > wrote in message
> >> ...
> >> > Hi,
> >> >
> >> > I'm willing to accept that it's another problem, the error codes are based on either
> >> > what
> >> > the server is returning or simply where it stops in the login process -- as such, my
> >> > assumption can easily be incorrect.
> >> >
> >> > They're not random (obviously by balancing or simply by order in which user is
> >> > registered,
> >> > unfortunately I'm not privy to that exact information now). I can tell you that they're
> >> > not by region however -- locale information is simply one entry in each user's account.
> >> > As
> >> > well, the Messenger servers are located in Southern California.
> >> >
> >> > The status page is here:
> >> > http://support.live.com/eform.aspx?productKey=wlmessenger
> >> > (top right of the page)
> >> >
> >> > --
> >> > Jonathan Kay
> >> > Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> >> > Associate Expert
> >> > http://www.microsoft.com/windowsxp/expertzone/
> >> > Messenger Resources - http://messenger.jonathankay.com
> >> > All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> >> > You *must* contact me for redistribution rights.
> >> > --
> >> >
> >> >
> >> > "Eric S" > wrote in message
> >> > ...
> >> >> Thank you Johnathan. After reading replies after your statement, if it works
> >> >> on one machine and not another - Mohamed, are you using the same account to
> >> >> login with? If so, Johnathan, your stament of being localized to a small
> >> >> number of users cannot be quite correct, OR, Mohamed has a different problem
> >> >> all together with the first machine they tried.
> >> >>
> >> >> Are the user accounts stored on your servers randomly or by geographic/IP
> >> >> address? I am in Northern Indiana and I too am having this same error. I am
> >> >> also getting complaints from other users in my company using their personal
> >> >> accounts to sign in and are unsuccessful.
> >> >>
> >> >> And were is this status page you speak of? I tried to find Messenger's
> >> >> site, but am getting redirected to the new Live site. I thought it use to be
> >> >> www.msn.com/messenger....
> >> >>
> >> >> Thanks for your time!
> >> >>
> >> >> "Jonathan Kay [MVP]" wrote:
> >> >>
> >> >>> Greetings,
> >> >>>
> >> >>> This is a server-based server and usually a localized problem within a small amount of
> >> >>> accounts.
> >> >>>
> >> >>> Unless the entire or majority of the service is down for an extended period, the
> >> >>> system
> >> >>> status page won't change.
> >> >>>
> >> >>> --
> >> >>> Jonathan Kay
> >> >>> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> >> >>> Associate Expert
> >> >>> http://www.microsoft.com/windowsxp/expertzone/
> >> >>> Messenger Resources - http://messenger.jonathankay.com
> >> >>> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> >> >>> You *must* contact me for redistribution rights.
> >> >>> --
> >> >>>
> >> >>> "JAS" > wrote in message
> >> >>> ...
> >> >>> >I have tried to sign into Messenger unsuccessfully all morning, keep getting
> >> >>> > the following error message: "Signing into windows live messenger failed
> >> >>> > because the service is temporaily unavailable. Please try again later, error
> >> >>> > code : 81000314"
> >> >>> >
> >> >>> > Anyone else experiencing similiar problems or know if this is a wider issue?
> >> >>> >
> >> >>> >
> >> >>> >
> >> >>>
> >> >>>
> >> >>>
> >> >
> >> >
> >>
> >>
> >>
>
>
>

claudia

September 11th 08, 12:31 PM

almost end of the year 2008 and MSN Messenger has the same login problems, I
have this problem since yesterday, cannot login but sudenly maybe 10 or 20
minutes later I can, is annoying! Jonathan did you fin out at the end what
was the problem about?

"Jonathan Kay [MVP]" wrote:

> Hi,
>
> Just to add, I've already heard ~6 reports of this today (which albeit doesn't sound like a
> lot, but ratio wise it's noticeable) so there is an actual problem here (server-side).
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
> "Jonathan Kay [MVP]" > wrote in message
> ...
> > Hi,
> >
> > I'm willing to accept that it's another problem, the error codes are based on either what
> > the server is returning or simply where it stops in the login process -- as such, my
> > assumption can easily be incorrect.
> >
> > They're not random (obviously by balancing or simply by order in which user is registered,
> > unfortunately I'm not privy to that exact information now). I can tell you that they're
> > not by region however -- locale information is simply one entry in each user's account. As
> > well, the Messenger servers are located in Southern California.
> >
> > The status page is here:
> > http://support.live.com/eform.aspx?productKey=wlmessenger
> > (top right of the page)
> >
> > --
> > Jonathan Kay
> > Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> > Associate Expert
> > http://www.microsoft.com/windowsxp/expertzone/
> > Messenger Resources - http://messenger.jonathankay.com
> > All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> > You *must* contact me for redistribution rights.
> > --
> >
> >
> > "Eric S" > wrote in message
> > ...
> >> Thank you Johnathan. After reading replies after your statement, if it works
> >> on one machine and not another - Mohamed, are you using the same account to
> >> login with? If so, Johnathan, your stament of being localized to a small
> >> number of users cannot be quite correct, OR, Mohamed has a different problem
> >> all together with the first machine they tried.
> >>
> >> Are the user accounts stored on your servers randomly or by geographic/IP
> >> address? I am in Northern Indiana and I too am having this same error. I am
> >> also getting complaints from other users in my company using their personal
> >> accounts to sign in and are unsuccessful.
> >>
> >> And were is this status page you speak of? I tried to find Messenger's
> >> site, but am getting redirected to the new Live site. I thought it use to be
> >> www.msn.com/messenger....
> >>
> >> Thanks for your time!
> >>
> >> "Jonathan Kay [MVP]" wrote:
> >>
> >>> Greetings,
> >>>
> >>> This is a server-based server and usually a localized problem within a small amount of
> >>> accounts.
> >>>
> >>> Unless the entire or majority of the service is down for an extended period, the system
> >>> status page won't change.
> >>>
> >>> --
> >>> Jonathan Kay
> >>> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> >>> Associate Expert
> >>> http://www.microsoft.com/windowsxp/expertzone/
> >>> Messenger Resources - http://messenger.jonathankay.com
> >>> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> >>> You *must* contact me for redistribution rights.
> >>> --
> >>>
> >>> "JAS" > wrote in message
> >>> ...
> >>> >I have tried to sign into Messenger unsuccessfully all morning, keep getting
> >>> > the following error message: "Signing into windows live messenger failed
> >>> > because the service is temporaily unavailable. Please try again later, error
> >>> > code : 81000314"
> >>> >
> >>> > Anyone else experiencing similiar problems or know if this is a wider issue?
> >>> >
> >>> >
> >>> >
> >>>
> >>>
> >>>
> >
> >
>
>
>

SIGLR

September 11th 08, 01:01 PM

Same here this morning.... What's this all about!?!

"Claudia" wrote:

> almost end of the year 2008 and MSN Messenger has the same login problems, I
> have this problem since yesterday, cannot login but sudenly maybe 10 or 20
> minutes later I can, is annoying! Jonathan did you fin out at the end what
> was the problem about?
>
> "Jonathan Kay [MVP]" wrote:
>
> > Hi,
> >
> > Just to add, I've already heard ~6 reports of this today (which albeit doesn't sound like a
> > lot, but ratio wise it's noticeable) so there is an actual problem here (server-side).
> >
> > --
> > Jonathan Kay
> > Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> > Associate Expert
> > http://www.microsoft.com/windowsxp/expertzone/
> > Messenger Resources - http://messenger.jonathankay.com
> > All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> > You *must* contact me for redistribution rights.
> > --
> >
> > "Jonathan Kay [MVP]" > wrote in message
> > ...
> > > Hi,
> > >
> > > I'm willing to accept that it's another problem, the error codes are based on either what
> > > the server is returning or simply where it stops in the login process -- as such, my
> > > assumption can easily be incorrect.
> > >
> > > They're not random (obviously by balancing or simply by order in which user is registered,
> > > unfortunately I'm not privy to that exact information now). I can tell you that they're
> > > not by region however -- locale information is simply one entry in each user's account. As
> > > well, the Messenger servers are located in Southern California.
> > >
> > > The status page is here:
> > > http://support.live.com/eform.aspx?productKey=wlmessenger
> > > (top right of the page)
> > >
> > > --
> > > Jonathan Kay
> > > Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> > > Associate Expert
> > > http://www.microsoft.com/windowsxp/expertzone/
> > > Messenger Resources - http://messenger.jonathankay.com
> > > All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> > > You *must* contact me for redistribution rights.
> > > --
> > >
> > >
> > > "Eric S" > wrote in message
> > > ...
> > >> Thank you Johnathan. After reading replies after your statement, if it works
> > >> on one machine and not another - Mohamed, are you using the same account to
> > >> login with? If so, Johnathan, your stament of being localized to a small
> > >> number of users cannot be quite correct, OR, Mohamed has a different problem
> > >> all together with the first machine they tried.
> > >>
> > >> Are the user accounts stored on your servers randomly or by geographic/IP
> > >> address? I am in Northern Indiana and I too am having this same error. I am
> > >> also getting complaints from other users in my company using their personal
> > >> accounts to sign in and are unsuccessful.
> > >>
> > >> And were is this status page you speak of? I tried to find Messenger's
> > >> site, but am getting redirected to the new Live site. I thought it use to be
> > >> www.msn.com/messenger....
> > >>
> > >> Thanks for your time!
> > >>
> > >> "Jonathan Kay [MVP]" wrote:
> > >>
> > >>> Greetings,
> > >>>
> > >>> This is a server-based server and usually a localized problem within a small amount of
> > >>> accounts.
> > >>>
> > >>> Unless the entire or majority of the service is down for an extended period, the system
> > >>> status page won't change.
> > >>>
> > >>> --
> > >>> Jonathan Kay
> > >>> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> > >>> Associate Expert
> > >>> http://www.microsoft.com/windowsxp/expertzone/
> > >>> Messenger Resources - http://messenger.jonathankay.com
> > >>> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> > >>> You *must* contact me for redistribution rights.
> > >>> --
> > >>>
> > >>> "JAS" > wrote in message
> > >>> ...
> > >>> >I have tried to sign into Messenger unsuccessfully all morning, keep getting
> > >>> > the following error message: "Signing into windows live messenger failed
> > >>> > because the service is temporaily unavailable. Please try again later, error
> > >>> > code : 81000314"
> > >>> >
> > >>> > Anyone else experiencing similiar problems or know if this is a wider issue?
> > >>> >
> > >>> >
> > >>> >
> > >>>
> > >>>
> > >>>
> > >
> > >
> >
> >
> >

slambo2

September 11th 08, 02:03 PM

Yes I have been having the same problem all morning as well 9/11/08

"JAS" wrote:

> I have tried to sign into Messenger unsuccessfully all morning, keep getting
> the following error message: "Signing into windows live messenger failed
> because the service is temporaily unavailable. Please try again later, error
> code : 81000314"
>
> Anyone else experiencing similiar problems or know if this is a wider issue?
>
>
>

websteph

September 11th 08, 02:03 PM

Hi, I joined this forum specifically to solve this error.
This has happened since yesterday.
I've googled this and have tried all the methods - all have NOT worked.

This is getting on my nerves. It also appears not to work on the other
computer in the house.

I'm in Singapore.

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valsteinz

September 11th 08, 02:08 PM

Hi all -
I am in the St. Louis area, and we are unable to log into messenger
this morning, either from home or from work. Sporadic logins available
yesterday, but not a good situation.

What is being done?

Val

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nicice

September 11th 08, 02:13 PM

it has also been hitting me since yesterday aswell, i have even re
installed msn, i have also tried the solution by adding lines to the
host file > but it will not let me save it even when i change it from a
..txt file!! someone help please!! before i go insane!!
i have even tried to log in via web based messengers and that is not
working either!!
p.s. i am in the UK! so by the looks of it it is hitting everyone
everywhere!!

websteph;3968534 Wrote:
> Hi, I joined this forum specifically to solve this error.
> This has happened since yesterday.
> I've googled this and have tried all the methods - all have NOT worked.
>
> This is getting on my nerves. It also appears not to work on the other
> computer in the house.
>
> I'm in Singapore.

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bar

September 11th 08, 02:14 PM

Same prob today and yesterday. Yesterday it finally resolved itself.

"slambo2" wrote:

> Yes I have been having the same problem all morning as well 9/11/08
>
>
> "JAS" wrote:
>
> > I have tried to sign into Messenger unsuccessfully all morning, keep getting
> > the following error message: "Signing into windows live messenger failed
> > because the service is temporaily unavailable. Please try again later, error
> > code : 81000314"
> >
> > Anyone else experiencing similiar problems or know if this is a wider issue?
> >
> >
> >

Steph

September 11th 08, 02:16 PM

I'm located in Singapore, South East Asia

This problem has happened since last night, at about 11PM in my area (+8GMT)
I tried to log in this afternoon (about 2PM). It was successful, but it
suddenly went off again

This problem is the same for the both computers in my house.

roneill18901

September 11th 08, 02:18 PM

Slambo2, I am having the problem this morning 9/11/08. I live just outside
Philadelphia PA

"slambo2" wrote:

> Yes I have been having the same problem all morning as well 9/11/08
>
>
> "JAS" wrote:
>
> > I have tried to sign into Messenger unsuccessfully all morning, keep getting
> > the following error message: "Signing into windows live messenger failed
> > because the service is temporaily unavailable. Please try again later, error
> > code : 81000314"
> >
> > Anyone else experiencing similiar problems or know if this is a wider issue?
> >
> >
> >

Swordbeta

September 11th 08, 02:27 PM

Awesome, look like everyone has the same problem.
Well, yesterday, on my laptop I couldn't login but I could on my
desktop.
Now I can't on both =/
Time to switch over to a new IM? xD

HAHA, just after I posted this I managed to login :P Just keep clicking
'Retry'

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websteph[_2_]

September 11th 08, 02:31 PM

What? Really? O_O I'm trying it out now.

Edit: YAAAAAY IT'S BACK IT'S BACK!

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nfagerho

September 11th 08, 02:31 PM

Hey to all of you:
here you have a great solution that has worked fine for me and several
others:

Go to Start > Run and type "regsvr32 softpub.dll" without the
quotes, then hit ok.
Ps. in Windows Vista there's no run, so just type "cmd" (without the
quotes) in
the start search box and hit enter :)

Good luck!

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cyberguild

September 11th 08, 02:48 PM

I was getting knocked off yesterday, then eventually could not log in -
got the 81000314 error message. I tried the diagnostics that poped up -
said I could not make an HTTP connection - but had to look at a log file
- forgot where it came from - sorry. This maybe coincidently started
after Microsoft pushed a bunch of security updates for XP Media Center.

I'm using Live Messenger 8.5.1302.x

I'm not sure how I fixed the problem, but here's what I did:
1) downloaded and updated new firmware for my Linksys router (I've been
meaning to do this anyhow).
2) Tried to log in again and got same error (wasn't the problem)
3) Ran the diagnostics again - which showed everything is OK, then
tried the Repair option.
4) I happened to notice Symantic's Norton Protection Center (piece of
junk) had a dialog box hidden in the background to authorize a program's
access to the internet, which I allowed - I think it was for the
Diagnistics.
5) I went into the Messenter Tools, following the Microsoft diagnostics
steps:

1. Click the Tools menu, and then click Options.
2. Under Connection, click Advanced Settings.
3. In the Settings dialog box, click Test in the HTTP section. When the
test results appear in the Connection Tester dialog box, click OK.
4. Click OK, and then click OK again.

Everything worked OK. so I went back to the Connections menu and
clicked on the Refresh button. I don't remember if there were other
steps, but I asked it to connect, and for some reason it worked.

I'm not sure what fixed the problem. I suspect the Microsoft security
updates was not interacting with Norton Protection Center properly. Just
a theory.

Good luck everyone.

--
cyberguild
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