Shelly
December 12th 03, 09:58 PM
Any chance you are on a wireless network? If so try a
standard network interface.
>-----Original Message-----
>I had the Blaster worm. I run the Symantec Blaster
>frequently. I've downloaded the patch and the new
>ActiveX controls but neither will install. I have SP1
>but can't get SP1A because I can't get the updates from
>the Microsoft web site. I get the
>message: "WINUP: "Software update incomplete, this
>windows update software did not update successfully"
>error message. I get a message for ActiveX that states
>that I need "Visual Basic 6.0 - please install." For
the
>patch I get a message that says "WEUpdate cannot
retrieve
>info needed for setup from the database. Setup cannot
>continue." I also cannot reinstall Word from the Dell
>supplied MS Works CDs. I've talked with Dell who took
me
>through the steps to remove the previous ActiveX
>controls. I've followed all steps in KB319585, most of
>which were the same as Dell recommended. I still cannot
>get updates to install. MVP help is desperately
needed!
>.
>
standard network interface.
>-----Original Message-----
>I had the Blaster worm. I run the Symantec Blaster
>frequently. I've downloaded the patch and the new
>ActiveX controls but neither will install. I have SP1
>but can't get SP1A because I can't get the updates from
>the Microsoft web site. I get the
>message: "WINUP: "Software update incomplete, this
>windows update software did not update successfully"
>error message. I get a message for ActiveX that states
>that I need "Visual Basic 6.0 - please install." For
the
>patch I get a message that says "WEUpdate cannot
retrieve
>info needed for setup from the database. Setup cannot
>continue." I also cannot reinstall Word from the Dell
>supplied MS Works CDs. I've talked with Dell who took
me
>through the steps to remove the previous ActiveX
>controls. I've followed all steps in KB319585, most of
>which were the same as Dell recommended. I still cannot
>get updates to install. MVP help is desperately
needed!
>.
>