ntbackup fails when creating a volume shadow copy

[Pablo Piquerez]

I am trying to make a full backup of my Windows XP
Professional machine with NTBACKUP. Each time I try to run
it I get the same error:

"Error returned while creating the volume shadow
copy:80042301"

I have no idea why I cannot create the backup. I am trying
to backup the entire information to a different local hard
drive so I can re-install Windows XP. I have done this
before without a problem when I upgraded my computer to a
larger hard drive but this is the first time I try since
then.

Any idea why it is not working?

Thanks,

Pablo

[Adi Oltean [MSFT]]

Hi,

Can you make sure that your COM+ Event System service is not disabled?
(look in services.msc). Also, check if this service is currently
running on your machine.

Also, can you run the following command: "REG.EXE QUERY
HKLM\System\Setup" and cut & paste the output in your reply.

Thanks, Adi


P.S. This posting is provided "AS IS" with no warranties, and confers
no rights.


"Pablo Piquerez" > wrote in message >...
> I am trying to make a full backup of my Windows XP
> Professional machine with NTBACKUP. Each time I try to run
> it I get the same error:
>
> "Error returned while creating the volume shadow
> copy:80042301"
>
> I have no idea why I cannot create the backup. I am trying
> to backup the entire information to a different local hard
> drive so I can re-install Windows XP. I have done this
> before without a problem when I upgraded my computer to a
> larger hard drive but this is the first time I try since
> then.
>
> Any idea why it is not working?
>
> Thanks,
>
> Pablo