sgtray.exe does not close on shut-down

[Alan]

folks:

I downloaded updates for Win XP Home addition recently
and now i have a small problem.

When I log off (shutdown) a dialog obx appears showing
sgtray.exe is closing and pls wait. The dialog box
completes but starts all over again. I cancel and force
this program to close. XP closes and PC shuts off....so
happy!!!

Where do I start looking for this sgtray.exe?????. No
entries in the log either start-up or from shut-down.
where do I ck file integrity?? Very new to XP so excuse my
ignorance on troubleshooting.

thx

alan

[Sir_George]

Alan,

Most likely, "StorageGuard" from Veritas. Free utility that integrates with
Backup MyPC
(formerly Backup Exec Desktop), Simple Backup and MS Backup. Provides system
tray access and background monitoring - warning you of files that haven't
recently been backed up. Required unless you backup manually on a regular
basis or have scheduled backups.

It might be worth checking Veritas website, at the following link, and see
if they have
any patches;

http://tinyurl.com/7cdq

--
Sir_George
For better access to newsgroups;
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp


"Alan" > wrote in message
...
> folks:
>
> I downloaded updates for Win XP Home addition recently
> and now i have a small problem.
>
> When I log off (shutdown) a dialog obx appears showing
> sgtray.exe is closing and pls wait. The dialog box
> completes but starts all over again. I cancel and force
> this program to close. XP closes and PC shuts off....so
> happy!!!
>
> Where do I start looking for this sgtray.exe?????. No
> entries in the log either start-up or from shut-down.
> where do I ck file integrity?? Very new to XP so excuse my
> ignorance on troubleshooting.
>
> thx
>
> alan