problem with Micro update

[Bernadette Bennett]

This will be of no help to you but am adding a similar
complaint for myself hoping to receive an answer also. I
have just downloaded Windows XP service pack also and
during the installation it froze completely. On
restarting the computer it now won't boot up. It begins
to load Windows then stops and reboots itself. There are
no error messages just a constant loop of restarts.
It is driving me to distraction -you try to do the right
thing to protect yourself from virus by inistalling
updates and patches only to be worse off than before.
Am I likely to need to do a complete recovery thus losing
all my work documents or does anyone have a slight clue
over how to get my laptop up and going again???

thanks
Bernadette
>-----Original Message-----
>I was in the process of downloading microsoft critical
>update when an error occurred. I was told i needed to
>restart my computer which i did, then the following
>happened, i got a message saying winlogan.exe entry
point
>not found. The next screen said the logan user interface
>dll msgina.dll failed to load. it bpromoted me to
restart
>but the same windows came up. This is on a laptop. any
>thoughts and recommendations? Thanks
>.
>

[patty]

Bernadette,
If you didn't have a firewall installed and enabled when
you went on the Internet to get your downloads, have you
considered that you might have picked up the Blaster worm
or one of its variants?
patty

>-----Original Message-----
>This will be of no help to you but am adding a similar
>complaint for myself hoping to receive an answer also. I
>have just downloaded Windows XP service pack also and
>during the installation it froze completely. On
>restarting the computer it now won't boot up. It begins
>to load Windows then stops and reboots itself. There are
>no error messages just a constant loop of restarts.
>It is driving me to distraction -you try to do the right
>thing to protect yourself from virus by inistalling
>updates and patches only to be worse off than before.
>Am I likely to need to do a complete recovery thus
losing
>all my work documents or does anyone have a slight clue
>over how to get my laptop up and going again???
>
>thanks
>Bernadette
>>-----Original Message-----
>>I was in the process of downloading microsoft critical
>>update when an error occurred. I was told i needed to
>>restart my computer which i did, then the following
>>happened, i got a message saying winlogan.exe entry
>point
>>not found. The next screen said the logan user
interface
>>dll msgina.dll failed to load. it bpromoted me to
>restart
>>but the same windows came up. This is on a laptop. any
>>thoughts and recommendations? Thanks
>>.
>>
>.
>