computer won't shut down

[Shelly Helm]

if you have norton antivirus be sure the option to check
a: on shutdown is disabled. It was a nice idea but tends
to hang the shutdown process.


>-----Original Message-----
>After closing all windows, I click Start, Turn off
>computer, then turn off. PC makes normal noises as if it
>is shutting down and the it does'nt shut down. The same
>goes for restart. I am at a complete loss as to what
>happened. Everything was fine yesterday, today boom. Any
>advice/help will be greatly appreciated.
>Thank you
>Roy
>.
>