Disc Cleanup (not responding)

[Barry Wynands]

The Diskcleanup stops responding when activated. After
following instructions from "Microsoft Knowledge Base
Article" - 812930, I deleted the Registry key for
compress old files, which then removes that option from
the Disc Cleanup. This enabled the cleanup utility to
finish the task. Is there a way to fix this problem so
the Disc Cleanup is fully operational and the "compress
old files" option works. I have tried to import the same
registry file from another computer where the Disc
Cleanup compress old files works. This did not make a
differnece from the previous state. Any help much
appreciated

[David Candy]

There is no known cause of this. So there is no known fix. All that is =
known is that it happens to a few machines. It would require someone =
with the problem to track it down and it only happens to a few machines =
- so people who can track it down don't have the problem.

I've often wondered for those with the prob if statistal analysis can be =
done on their machines what would turn up. EG, All running a particular =
program or driver, all with at least x number of files, or something =
like that.

--=20
David Candy
http://www.mvps.org/serenitymacros/
http://www.simtel.com/pub/pd/18669.html
"Barry Wynands" > wrote in message =
...
> The Diskcleanup stops responding when activated. After=20
> following instructions from "Microsoft Knowledge Base=20
> Article" - 812930, I deleted the Registry key for=20
> compress old files, which then removes that option from=20
> the Disc Cleanup. This enabled the cleanup utility to=20
> finish the task. Is there a way to fix this problem so=20
> the Disc Cleanup is fully operational and the "compress=20
> old files" option works. I have tried to import the same=20
> registry file from another computer where the Disc=20
> Cleanup compress old files works. This did not make a=20
> differnece from the previous state. Any help much=20
> appreciated

[David Candy]

One thing you could try is to get filemon from www.sysinternals.com and =
see where it stalls at and what, if anything, is different about that =
file from other files.

To restore the minimun registry entries for Compress to run type =
regsvr32 dataclen (though this won't stop it hanging - many people have =
waited days for it to finish).

It's very unlikely to be a registry setting issue.

Another thing you could try is API Monitor from the XP CD. This lists =
API calls made by a program. It may be hanging in an API call. This may =
show the function that hangs (the last one) and may give a clue. It's =
part of Support Tools but needs to be installed seperately.

One other thing is oh program from the Win 2003 Resource Kit tools. This =
will list all objects that are open. This may give further clues. =
http://www.microsoft.com/downloads/details.aspx?familyid=3D9d467a69-57ff-=
4ae7-96ee-b18c4790cffd&displaylang=3Den


--=20
David Candy
http://www.mvps.org/serenitymacros/
http://www.simtel.com/pub/pd/18669.html
"Barry Wynands" > wrote in message =
...
> The Diskcleanup stops responding when activated. After=20
> following instructions from "Microsoft Knowledge Base=20
> Article" - 812930, I deleted the Registry key for=20
> compress old files, which then removes that option from=20
> the Disc Cleanup. This enabled the cleanup utility to=20
> finish the task. Is there a way to fix this problem so=20
> the Disc Cleanup is fully operational and the "compress=20
> old files" option works. I have tried to import the same=20
> registry file from another computer where the Disc=20
> Cleanup compress old files works. This did not make a=20
> differnece from the previous state. Any help much=20
> appreciated

[Deborah]

This just happened on mine and truthfully I did not
expect to find my issue but there is more of us that
think it is our own fault thus It does not get reported
What do you think??
>-----Original Message-----
>There is no known cause of this. So there is no known
fix. All that is known is that it happens to a few
machines. It would require someone with the problem to
track it down and it only happens to a few machines - so
people who can track it down don't have the problem.
>
>I've often wondered for those with the prob if statistal
analysis can be done on their machines what would turn
up. EG, All running a particular program or driver, all
with at least x number of files, or something like that.
>
>--
>David Candy
>http://www.mvps.org/serenitymacros/
>http://www.simtel.com/pub/pd/18669.html
>"Barry Wynands" > wrote in
message ...
>> The Diskcleanup stops responding when activated. After
>> following instructions from "Microsoft Knowledge Base
>> Article" - 812930, I deleted the Registry key for
>> compress old files, which then removes that option
from
>> the Disc Cleanup. This enabled the cleanup utility to
>> finish the task. Is there a way to fix this problem so
>> the Disc Cleanup is fully operational and
the "compress
>> old files" option works. I have tried to import the
same
>> registry file from another computer where the Disc
>> Cleanup compress old files works. This did not make a
>> differnece from the previous state. Any help much
>> appreciated
>
>.
>