Remote Assistance Window Won't Open

[chr1stophert]

I receive the request for remote assistance and accept it but the remote
assitance window never opens. Any ideas?

[Jonathan Kay [MVP]]

Greetings,

I know this sounds silly, but have you tried rebooting?

Which dialog exactly isn't showing up? The "Connecting..." dialog or the actual RA window
(or both presumably)?

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--

"chr1stophert" > wrote in message
...
>I receive the request for remote assistance and accept it but the remote
> assitance window never opens. Any ideas?

[chr1stophert]

Yep - rebooted...no dice. The request is sent, received, and accepted. The
next step in the process is for the RA window to open...but it never does.

The EXPERT machine says the request has been accepted but the REQUESTING
machine still says the request is pending.

"Jonathan Kay [MVP]" wrote:

> Greetings,
>
> I know this sounds silly, but have you tried rebooting?
>
> Which dialog exactly isn't showing up? The "Connecting..." dialog or the actual RA window
> (or both presumably)?
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
> "chr1stophert" > wrote in message
> ...
> >I receive the request for remote assistance and accept it but the remote
> > assitance window never opens. Any ideas?
>
>
>

[Ry-man]

Jonathan,
I'm having the same problems. Both systems are running Windows Messenger
5.1, both have UPnP enabled on our routers. The request comes in to me, I
accept request, and then nothing happens. Any thoughts?!?

Thanks,
Ry-man



"chr1stophert" wrote:

> Yep - rebooted...no dice. The request is sent, received, and accepted. The
> next step in the process is for the RA window to open...but it never does.
>
> The EXPERT machine says the request has been accepted but the REQUESTING
> machine still says the request is pending.
>
> "Jonathan Kay [MVP]" wrote:
>
> > Greetings,
> >
> > I know this sounds silly, but have you tried rebooting?
> >
> > Which dialog exactly isn't showing up? The "Connecting..." dialog or the actual RA window
> > (or both presumably)?
> >
> > --
> > Jonathan Kay
> > Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> > Associate Expert
> > http://www.microsoft.com/windowsxp/expertzone/
> > Messenger Resources - http://messenger.jonathankay.com
> > All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> > You *must* contact me for redistribution rights.
> > --
> >
> > "chr1stophert" > wrote in message
> > ...
> > >I receive the request for remote assistance and accept it but the remote
> > > assitance window never opens. Any ideas?
> >
> >
> >

[Leonard Liang]

I have the same problem. My Remote Assistance Window won't open. All other
features of messanger work fine. Any suggestions ? I installed Messenger 7.6
and Windows Messenger Live 8.1 (Beta) today, but no luck, Remote Assistance
Window still can not open.

Really need someone's help.

Regards
Leonard


--
Regards
Leonard
"Ry-man" > wrote in message
...
> Jonathan,
> I'm having the same problems. Both systems are running Windows Messenger
> 5.1, both have UPnP enabled on our routers. The request comes in to me, I
> accept request, and then nothing happens. Any thoughts?!?
>
> Thanks,
> Ry-man
>
>
>
> "chr1stophert" wrote:
>
>> Yep - rebooted...no dice. The request is sent, received, and accepted.
>> The
>> next step in the process is for the RA window to open...but it never
>> does.
>>
>> The EXPERT machine says the request has been accepted but the REQUESTING
>> machine still says the request is pending.
>>
>> "Jonathan Kay [MVP]" wrote:
>>
>> > Greetings,
>> >
>> > I know this sounds silly, but have you tried rebooting?
>> >
>> > Which dialog exactly isn't showing up? The "Connecting..." dialog or
>> > the actual RA window
>> > (or both presumably)?
>> >
>> > --
>> > Jonathan Kay
>> > Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
>> > Associate Expert
>> > http://www.microsoft.com/windowsxp/expertzone/
>> > Messenger Resources - http://messenger.jonathankay.com
>> > All posts unless otherwise specified are (c) 2006 Jonathan Kay.
>> > You *must* contact me for redistribution rights.
>> > --
>> >
>> > "chr1stophert" > wrote in
>> > message
>> > ...
>> > >I receive the request for remote assistance and accept it but the
>> > >remote
>> > > assitance window never opens. Any ideas?
>> >
>> >
>> >