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jho
September 28th 06, 04:53 AM
Hello everyone I just thought people should know about the BS that goes
on behind the scenes at MS.

I tried to acquire the keyboard/mice displays that you see at the big
chain stores. You know the black rectangular things that sit on the
product shelves where the mice and keyboards sit and are tied up to the
thin piece of metal. I am trying to get these for my new retail store
that I am opening soon so that I can display my products with
sufficient credibility. Unfortunately you need these displays to gain
the necessary credibility to sell these products.

So I called Ingram Micro 5 months ago and my rep said that they will
call their rep at MS. She replied and said that MS does not have these
available. So I called MS directly and tried to speak to their
Merchandising dept. To my chagrin the Voice Mail was full... can you
believe that? Anyway I called a random MS department and spoke to a rep
and explained to her my situation and she was very helpful. She told me
that she would find an answer for me and email me back. She did so
after 48 hours and told me that a rep would contact me with in 48
hours. So I waited and still received no call. I contacted her again
and she said that she would try again. I finally received a call from a
rep and for some reason he asked me if I was with the staples team and
I said that I was not. I explained to him that in order to receive the
credibility necessary to have a successful retail computer components
business I need the demo displays. He said that they only "develop"
these individually with senior level partners. I was kind of surprised
because all of these displays are exactly the same and it would make
sense to me that these are probably sitting in a warehouse somewhere.
But he tried to convince me that they were all individually developed.
Anyway I said that I would pay top dollar for these items and he said
that he would call me back some time later in the week. No Call. How is
a "little guy" supposed to sell when he doesn't have the proper tools
to succeed?

Rock
September 28th 06, 06:55 AM
"jho" wrote

> Hello everyone I just thought people should know about the BS that goes
> on behind the scenes at MS.

Do you have an XP OS question?

--
Rock [ MVP User/Shell]

Pegasus \(MVP\)
September 28th 06, 10:10 AM
Your complaint uses much of its impact when you feel
that you have to post it three times. Say it once, say it
concisely, post it in the right forum.

Kerry Brown
September 28th 06, 03:39 PM
jho wrote:
>I am trying to get these for my new retail
> store that I am opening soon so

Welcome to the world of retail. I ran a retail business for twenty years.
Your complaints will fall on deaf ears. Manufacturers, distributors and
other retailers do not operate on the principle of fairness. They operate on
the principle of maximizing profits. If you can't deal with this retail is
not for you. I'm not trying to belittle or discourage you just trying to
open your eyes. Running a retail business can be a rewarding occupation. As
you have already found out it can also be very frustrating. Be politely
insistant, honest, and pay your bills on time. After the distributors
realise you mean to stick around and aren't in it for the short haul you
will receive the benefits of POP, marketing funds, co-op advertising, etc..

--
Kerry
MS-MVP Windows - Shell/User
http://www.vistahelp.ca

Bob I
September 28th 06, 04:19 PM
Perhaps you don't have the necessary credibility, and this is off topic
as well.

jho wrote:

> Hello everyone I just thought people should know about the BS that goes
> on behind the scenes at MS.
>

Baloo
September 29th 06, 11:30 PM
jho wrote:

> Hello everyone I just thought people should know about the BS that goes
> on behind the scenes at MS.

OK, you're supposedly savvy enough to run your own computer store, but not
savvy enough to understand you should never multipost, and that Usenet (and
email for that matter) aren't instant and take time to propagate? What's
that about?

--
Baloo
email & xmpp:

Rock
September 30th 06, 12:36 AM
"Baloo" wrote

> jho wrote:
>
>> Hello everyone I just thought people should know about the BS that goes
>> on behind the scenes at MS.
>
> OK, you're supposedly savvy enough to run your own computer store, but not
> savvy enough to understand you should never multipost, and that Usenet
> (and
> email for that matter) aren't instant and take time to propagate? What's
> that about?

He was posting from the web interface. That has a known bug - which hasn't
been fixed yet - which pops up an error telling the poster the message
wasn't sent, so they try again. Multiple posts within a short time sequence
with the same subject line is usually an artifact of this bug and not
intentional by the poster.

--

Rock [ MVP User/Shell]

Baloo
September 30th 06, 07:50 PM
Rock wrote:

>
> "Baloo" wrote
>
>> jho wrote:
>>
>>> Hello everyone I just thought people should know about the BS that goes
>>> on behind the scenes at MS.
>>
>> OK, you're supposedly savvy enough to run your own computer store, but
>> not savvy enough to understand you should never multipost, and that
>> Usenet (and
>> email for that matter) aren't instant and take time to propagate? What's
>> that about?
>
> He was posting from the web interface. That has a known bug - which
> hasn't been fixed yet - which pops up an error telling the poster the
> message
> wasn't sent, so they try again. Multiple posts within a short time
> sequence with the same subject line is usually an artifact of this bug and
> not intentional by the poster.

Aah. Microsoft Quality Software at work, eh? :P

--
Baloo
email & xmpp:

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