Ryan
December 13th 03, 12:29 AM
I was trying to save a few pix to disk but the bitmap
came up and I was unable to save under jpg.
I went to my Tools and Internet Options to empty my
temporary internet files delete my offline content. That
didn't work when it normally does. The bitmap was still
present.
I followed the following procedure as well:
SUMMARY
When you save an image in Microsoft Internet Explorer,
the image is saved by default as a bitmap (.bmp). You do
not have the option to save the image by using an
extension other than .bmp. You experience this behavior
even when the image uses a different format (such as .gif
or .jpeg).
For example, when you right-click an image on a Web page,
and then click Save Picture As, the file name that
appears in the File name box is Untitled, and the file
type that appears in the Save as type box is Bitmap
(*.bmp).
CAUSE
This behavior may occur if a damaged program file (for
example, an ActiveX or Java object) is downloaded to the
SystemRoot\Downloaded Program Files folder on your hard
disk.
RESOLUTION
To troubleshoot and resolve this behavior, empty the
contents of the Temporary Internet Files folder, and then
delete the files in the Downloaded Program Files folder
that are listed as either Unknown or Damaged. To do so:
Start Internet Explorer (if it is not already started).
Empty the contents of the Temporary Internet Files
folder. To do so:
On the Tools menu, click Internet Options.
Click the General tab.
Under Temporary Internet files, click Delete Files.
When you are prompted to delete all temporary Internet
files, click OK.
In the Downloaded Program Files folder on your hard disk,
remove the files that are listed as either Unknown or
Damaged. To do so:
On the Tools menu, click Internet Options.
Click the General tab.
Under Temporary Internet files, click Settings.
Click View Objects.
The list of program files that are downloaded to the
SystemRoot\Downloaded Program Files folder on your hard
disk appears in the Downloaded Program Files window.
In the Status column, note the files that are listed as
either Unknown or Damaged. Remove these files. To do so,
right-click the file, and then click Remove.
When you are prompted to confirm the removal, click Yes.
Close the Downloaded Program Files window, and then click
OK two times.
Save an image in Internet Explorer to test and determine
if the issue is resolved.
If the issue continues to occur after you remove all
downloaded program files that are listed as Unknown or
Damaged, try removing the other downloaded program files
that are on the list.
Note: The next time that you need one of the files that
you removed from the Downloaded Program Files folder, you
will receive a prompt to download the file to your hard
disk in Internet Explorer.
Nothing is still working.
came up and I was unable to save under jpg.
I went to my Tools and Internet Options to empty my
temporary internet files delete my offline content. That
didn't work when it normally does. The bitmap was still
present.
I followed the following procedure as well:
SUMMARY
When you save an image in Microsoft Internet Explorer,
the image is saved by default as a bitmap (.bmp). You do
not have the option to save the image by using an
extension other than .bmp. You experience this behavior
even when the image uses a different format (such as .gif
or .jpeg).
For example, when you right-click an image on a Web page,
and then click Save Picture As, the file name that
appears in the File name box is Untitled, and the file
type that appears in the Save as type box is Bitmap
(*.bmp).
CAUSE
This behavior may occur if a damaged program file (for
example, an ActiveX or Java object) is downloaded to the
SystemRoot\Downloaded Program Files folder on your hard
disk.
RESOLUTION
To troubleshoot and resolve this behavior, empty the
contents of the Temporary Internet Files folder, and then
delete the files in the Downloaded Program Files folder
that are listed as either Unknown or Damaged. To do so:
Start Internet Explorer (if it is not already started).
Empty the contents of the Temporary Internet Files
folder. To do so:
On the Tools menu, click Internet Options.
Click the General tab.
Under Temporary Internet files, click Delete Files.
When you are prompted to delete all temporary Internet
files, click OK.
In the Downloaded Program Files folder on your hard disk,
remove the files that are listed as either Unknown or
Damaged. To do so:
On the Tools menu, click Internet Options.
Click the General tab.
Under Temporary Internet files, click Settings.
Click View Objects.
The list of program files that are downloaded to the
SystemRoot\Downloaded Program Files folder on your hard
disk appears in the Downloaded Program Files window.
In the Status column, note the files that are listed as
either Unknown or Damaged. Remove these files. To do so,
right-click the file, and then click Remove.
When you are prompted to confirm the removal, click Yes.
Close the Downloaded Program Files window, and then click
OK two times.
Save an image in Internet Explorer to test and determine
if the issue is resolved.
If the issue continues to occur after you remove all
downloaded program files that are listed as Unknown or
Damaged, try removing the other downloaded program files
that are on the list.
Note: The next time that you need one of the files that
you removed from the Downloaded Program Files folder, you
will receive a prompt to download the file to your hard
disk in Internet Explorer.
Nothing is still working.