Still Can't Sign Into Windows Live Messenger 8.0

[Martin]

I have lost connectivity to Live Messenger since this morning. I noticed my
account was signed out so I tried to sign back in and the hourglass just sits
there till the sign in times out.
I haven't changed anything just prior to that point. I tried to edit my
hosts file and add in the suggested mappings. I am using IMSecure Pro and I
exited that program. I am using Norton Internet Security 2006 and I disabled
all of that. Nothing worked.

I saw some guy from Microsoft in his bog say that an issue with some Zone
Labs software was identified as causing the problem and they are working on a
solution. While, I am not using that software. I hope Microsoft is working on
a solution soon for all of us affected by this.

I depend on Messenger to communicate with people around the world every day.
This is a big inconvenience for a lot of people. Please get it fixed soon.

[Holly]

I am having the same problem. I rebooted earlier today and since then I have
not been able to sign into Messenger. I can through the web site but not the
actual service. I asked some friends in Canada and they are not having the
same problem. Seems to be a U.S. thing. Can we PLEASE get this fixed!
"Martin" wrote:

> I have lost connectivity to Live Messenger since this morning. I noticed my
> account was signed out so I tried to sign back in and the hourglass just sits
> there till the sign in times out.
> I haven't changed anything just prior to that point. I tried to edit my
> hosts file and add in the suggested mappings. I am using IMSecure Pro and I
> exited that program. I am using Norton Internet Security 2006 and I disabled
> all of that. Nothing worked.
>
> I saw some guy from Microsoft in his bog say that an issue with some Zone
> Labs software was identified as causing the problem and they are working on a
> solution. While, I am not using that software. I hope Microsoft is working on
> a solution soon for all of us affected by this.
>
> I depend on Messenger to communicate with people around the world every day.
> This is a big inconvenience for a lot of people. Please get it fixed soon.

[Jonathan Kay [MVP]]

Greetings Martin,

Try the following -- shut down Messenger entirely by right-clicking on its icon in the
notification area and choosing Exit, then download and run this .reg file:
http://messenger.jonathankay.com/downloads/remove_msgrsettings.reg

Then try signing in again.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--

"Martin" > wrote in message
...
>I have lost connectivity to Live Messenger since this morning. I noticed my
> account was signed out so I tried to sign back in and the hourglass just sits
> there till the sign in times out.
> I haven't changed anything just prior to that point. I tried to edit my
> hosts file and add in the suggested mappings. I am using IMSecure Pro and I
> exited that program. I am using Norton Internet Security 2006 and I disabled
> all of that. Nothing worked.
>
> I saw some guy from Microsoft in his bog say that an issue with some Zone
> Labs software was identified as causing the problem and they are working on a
> solution. While, I am not using that software. I hope Microsoft is working on
> a solution soon for all of us affected by this.
>
> I depend on Messenger to communicate with people around the world every day.
> This is a big inconvenience for a lot of people. Please get it fixed soon.

[Jonathan Kay [MVP]]

Greetings Holly,

Try the following -- shut down Messenger entirely by right-clicking on its icon in the
notification area and choosing Exit, then download and run this .reg file:
http://messenger.jonathankay.com/downloads/remove_msgrsettings.reg

Then try signing in again.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--

"Holly" > wrote in message
...
>
> I am having the same problem. I rebooted earlier today and since then I have
> not been able to sign into Messenger. I can through the web site but not the
> actual service. I asked some friends in Canada and they are not having the
> same problem. Seems to be a U.S. thing. Can we PLEASE get this fixed!
> "Martin" wrote:
>
>> I have lost connectivity to Live Messenger since this morning. I noticed my
>> account was signed out so I tried to sign back in and the hourglass just sits
>> there till the sign in times out.
>> I haven't changed anything just prior to that point. I tried to edit my
>> hosts file and add in the suggested mappings. I am using IMSecure Pro and I
>> exited that program. I am using Norton Internet Security 2006 and I disabled
>> all of that. Nothing worked.
>>
>> I saw some guy from Microsoft in his bog say that an issue with some Zone
>> Labs software was identified as causing the problem and they are working on a
>> solution. While, I am not using that software. I hope Microsoft is working on
>> a solution soon for all of us affected by this.
>>
>> I depend on Messenger to communicate with people around the world every day.
>> This is a big inconvenience for a lot of people. Please get it fixed soon.

[ronaldo_333]

Thanks Jonathan. Same problem and that sorted it

"Jonathan Kay [MVP]" wrote:

> Greetings Martin,
>
> Try the following -- shut down Messenger entirely by right-clicking on its icon in the
> notification area and choosing Exit, then download and run this .reg file:
> http://messenger.jonathankay.com/downloads/remove_msgrsettings.reg
>
> Then try signing in again.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
> "Martin" > wrote in message
> ...
> >I have lost connectivity to Live Messenger since this morning. I noticed my
> > account was signed out so I tried to sign back in and the hourglass just sits
> > there till the sign in times out.
> > I haven't changed anything just prior to that point. I tried to edit my
> > hosts file and add in the suggested mappings. I am using IMSecure Pro and I
> > exited that program. I am using Norton Internet Security 2006 and I disabled
> > all of that. Nothing worked.
> >
> > I saw some guy from Microsoft in his bog say that an issue with some Zone
> > Labs software was identified as causing the problem and they are working on a
> > solution. While, I am not using that software. I hope Microsoft is working on
> > a solution soon for all of us affected by this.
> >
> > I depend on Messenger to communicate with people around the world every day.
> > This is a big inconvenience for a lot of people. Please get it fixed soon.
>
>
>

[Jonathan Kay [MVP]]

Hi,

Great.

--
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--

"ronaldo_333" > wrote in message
...
> Thanks Jonathan. Same problem and that sorted it
>
> "Jonathan Kay [MVP]" wrote:
>
>> Greetings Martin,
>>
>> Try the following -- shut down Messenger entirely by right-clicking on its icon in the
>> notification area and choosing Exit, then download and run this .reg file:
>> http://messenger.jonathankay.com/downloads/remove_msgrsettings.reg
>>
>> Then try signing in again.
>>
>> --
>> Jonathan Kay
>> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
>> Associate Expert
>> http://www.microsoft.com/windowsxp/expertzone/
>> Messenger Resources - http://messenger.jonathankay.com
>> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
>> You *must* contact me for redistribution rights.
>> --
>>
>> "Martin" > wrote in message
>> ...
>> >I have lost connectivity to Live Messenger since this morning. I noticed my
>> > account was signed out so I tried to sign back in and the hourglass just sits
>> > there till the sign in times out.
>> > I haven't changed anything just prior to that point. I tried to edit my
>> > hosts file and add in the suggested mappings. I am using IMSecure Pro and I
>> > exited that program. I am using Norton Internet Security 2006 and I disabled
>> > all of that. Nothing worked.
>> >
>> > I saw some guy from Microsoft in his bog say that an issue with some Zone
>> > Labs software was identified as causing the problem and they are working on a
>> > solution. While, I am not using that software. I hope Microsoft is working on
>> > a solution soon for all of us affected by this.
>> >
>> > I depend on Messenger to communicate with people around the world every day.
>> > This is a big inconvenience for a lot of people. Please get it fixed soon.
>>
>>
>>