Unable to send mail

[Steve Pine]

When I click on an e-mail address, i.e , I get an error
message, i.e. "The mail program was unable to send mail".

Also IE6 TOOLS, INTERNET OPTIONS, PROGRAMS does not show programs for
E-mail: and Newsgroups:, and I'm unable to enter the programs I'm using,
i.e. Outlook 2000 and Outlook Express 6.

I'm running XP Home and all programs are upto date.

Any advice, please.

Steve

[Malke]

Steve Pine wrote:

> When I click on an e-mail address, i.e , I get an
> error message, i.e. "The mail program was unable to send mail".
>
> Also IE6 TOOLS, INTERNET OPTIONS, PROGRAMS does not show programs for
> E-mail: and Newsgroups:, and I'm unable to enter the programs I'm
> using, i.e. Outlook 2000 and Outlook Express 6.
>
> I'm running XP Home and all programs are upto date.
>
> Any advice, please.
>
Are you currently online? Check your settings with your isp. Have you
set up your mail account in OE? Post back with specifics for more help.

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
Don't Panic!

[Steve Pine]

Currently online. ISP settings all OK. My mail account is setup in Outlook
2000, NOT Outlook Express 6. The latter is setup for News Groups only.


"Malke" > wrote in message
...
> Steve Pine wrote:
>
> > When I click on an e-mail address, i.e , I get an
> > error message, i.e. "The mail program was unable to send mail".
> >
> > Also IE6 TOOLS, INTERNET OPTIONS, PROGRAMS does not show programs for
> > E-mail: and Newsgroups:, and I'm unable to enter the programs I'm
> > using, i.e. Outlook 2000 and Outlook Express 6.
> >
> > I'm running XP Home and all programs are upto date.
> >
> > Any advice, please.
> >
> Are you currently online? Check your settings with your isp. Have you
> set up your mail account in OE? Post back with specifics for more help.
>
> Malke
> --
> Elephant Boy Computers
> www.elephantboycomputers.com
> Don't Panic!

[Malke]

Steve Pine wrote:

> Currently online. ISP settings all OK. My mail account is setup in
> Outlook
> 2000, NOT Outlook Express 6. The latter is setup for News Groups
> only.
>
>
> "Malke" > wrote in message
> ...
>> Steve Pine wrote:
>>
>> > When I click on an e-mail address, i.e , I get
>> > an error message, i.e. "The mail program was unable to send mail".
>> >
>> > Also IE6 TOOLS, INTERNET OPTIONS, PROGRAMS does not show programs
>> > for E-mail: and Newsgroups:, and I'm unable to enter the programs
>> > I'm using, i.e. Outlook 2000 and Outlook Express 6.

Can you send mail with any other programs? If yes, then there is
something corrupted in Outlook. If no, the problem is in Windows. Did
this ever work? What changed between the time it worked and the time it
didn't? Did you install something, a proxy server, new Internet
connection, new popup stopper? Have you scanned with a current
antivirus using updated definitions? If machine is clean, and it wasn't
that long ago that things worked, do a System Restore. You can see if
system files have changed by running sfc /scannow. Also, you can always
do a Repair Install but you should save that for last.

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
Don't Panic!