Some colours not printing

[Louise]

I have a Canon PIXMA printer. All the ink cartridges (black and 3 colours)
have been replaced but the printer doesn't recognise the pink colour and
sometimes the blue. Yellow works. I have never had a problem before could it
be the new cartridges? I have done the print test, cleaned the heads etc etc.
Help would be appreciated Ta Louise

[DL]

and does it print correctly in the Canon print test?

"Louise" > wrote in message
...
> I have a Canon PIXMA printer. All the ink cartridges (black and 3 colours)
> have been replaced but the printer doesn't recognise the pink colour and
> sometimes the blue. Yellow works. I have never had a problem before could
it
> be the new cartridges? I have done the print test, cleaned the heads etc
etc.
> Help would be appreciated Ta Louise

[Homer S.]

On Tue, 24 Oct 2006 23:44:02 -0700, Louise
> wrote:

>I have a Canon PIXMA printer. All the ink cartridges (black and 3 colours)
>have been replaced but the printer doesn't recognise the pink colour and
>sometimes the blue. Yellow works. I have never had a problem before could it
>be the new cartridges? I have done the print test, cleaned the heads etc etc.
>Help would be appreciated Ta Louise

What did the print test show - were the Cyan and Magenta colors printed
there?? How many times did you run the Deep Cleaning? At least 8-10
times? That's what Canon told one of my customers - and it fixed the
problem....

HJS