Bikini Browser
October 25th 06, 04:18 PM
Hello everyone...
I have a client that says her computer locks up around 6:00 almost every
evening. So I set the clock for 5:45, and waited and nothing happened. So
then I waited for the real 6:00 to pass, and nothing happened. I can't
recreate the problem.
I ran LavaSoft Spyware and installed the latest version of Norton Anti-Virus
and had no luck. Meaning that those tools did not find any problems.
Now I plan on running AVG Anti-Spyware on it to see what it can find. I will
check for open connections.
The client runs MS Word and WordPerfect on the same Computer. I can't find
any other patterns of client behavior that I can report. Such as if she was
printing at the time or if she had more than two applications opened at one
time. I can't find a pattern yet.
It appears as the computer is not totally locked up because we can run the
task manager.
I checked the Scheduler to see if anything was scheduled at 6:00 and
nothing.
When the computer is actually "locked up", the client reboots the computer
and everything works again normally.
The last time it locked up, I had them run the task manager and after we
opened the task manager, the computer did not seem to be locked up anymore.
This time, we did not have to reboot it.
Can anyone tell me where else to look? How can I recreate the problem?
When the computer is actually "locked up", what can I do to locate the
source of the "lockup"?
Any ideas would be appreciated.
Thanks in advance.
Dale
I have a client that says her computer locks up around 6:00 almost every
evening. So I set the clock for 5:45, and waited and nothing happened. So
then I waited for the real 6:00 to pass, and nothing happened. I can't
recreate the problem.
I ran LavaSoft Spyware and installed the latest version of Norton Anti-Virus
and had no luck. Meaning that those tools did not find any problems.
Now I plan on running AVG Anti-Spyware on it to see what it can find. I will
check for open connections.
The client runs MS Word and WordPerfect on the same Computer. I can't find
any other patterns of client behavior that I can report. Such as if she was
printing at the time or if she had more than two applications opened at one
time. I can't find a pattern yet.
It appears as the computer is not totally locked up because we can run the
task manager.
I checked the Scheduler to see if anything was scheduled at 6:00 and
nothing.
When the computer is actually "locked up", the client reboots the computer
and everything works again normally.
The last time it locked up, I had them run the task manager and after we
opened the task manager, the computer did not seem to be locked up anymore.
This time, we did not have to reboot it.
Can anyone tell me where else to look? How can I recreate the problem?
When the computer is actually "locked up", what can I do to locate the
source of the "lockup"?
Any ideas would be appreciated.
Thanks in advance.
Dale