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Bikini Browser
October 25th 06, 07:10 PM
I have a client who's XP Professional Computer opened programs normally last
week. Now this week, all the programs open very slowly.

Sometimes you have to wait 90 seconds for the control panel to open or any
other program you try to run.

Norton is installed an I have checked the computer for Spyware using
LavaSoft and AVG.

The CPU usage is normal.

What should I look for?

Dale

Ted Zieglar
October 25th 06, 07:24 PM
What process(es) are occupying the majority of CPU time during the
delay? That could be your first clue.

---
Ted Zieglar
"Backup is a computer user's best friend."

Bikini Browser wrote:
> I have a client who's XP Professional Computer opened programs normally last
> week. Now this week, all the programs open very slowly.
>
> Sometimes you have to wait 90 seconds for the control panel to open or any
> other program you try to run.
>
> Norton is installed an I have checked the computer for Spyware using
> LavaSoft and AVG.
>
> The CPU usage is normal.
>
> What should I look for?
>
> Dale
>
>

WTan
October 26th 06, 10:35 PM
You said the CPU usage is normal?
How old is the PC, and how frequent it is used?

I got a laptop (1 and half year old), used frequently, CPU normal, but very
slow. It took 3-5 minutes to open a program, and sometimes even run the
program that I didn't run. It appeared it was the hard disk problem. I
replace it and it runs normally now.

"Bikini Browser" wrote:

> I have a client who's XP Professional Computer opened programs normally last
> week. Now this week, all the programs open very slowly.
>
> Sometimes you have to wait 90 seconds for the control panel to open or any
> other program you try to run.
>
> Norton is installed an I have checked the computer for Spyware using
> LavaSoft and AVG.
>
> The CPU usage is normal.
>
> What should I look for?
>
> Dale
>
>
>

andrew
October 27th 06, 08:01 PM
Why don't you try to defragmenting the hard disk that windows is installed
on? To defragment the hard disk just click Start > All Programs > Accessories
> System Tools > Disk Defragmenter. When the disk defragmenter window is open
just click the defragment button. hope this helps.

"Bikini Browser" wrote:

> I have a client who's XP Professional Computer opened programs normally last
> week. Now this week, all the programs open very slowly.
>
> Sometimes you have to wait 90 seconds for the control panel to open or any
> other program you try to run.
>
> Norton is installed an I have checked the computer for Spyware using
> LavaSoft and AVG.
>
> The CPU usage is normal.
>
> What should I look for?
>
> Dale
>
>
>

Ken Blake, MVP
October 27th 06, 08:48 PM
Andrew wrote:

> Why don't you try to defragmenting the hard disk that windows is
> installed on? To defragment the hard disk just click Start > All
> Programs > Accessories
>> System Tools > Disk Defragmenter. When the disk defragmenter window
>> is open
> just click the defragment button. hope this helps.


Although defragmenting can't hurt, it's *highly* unlikely that fragmentation
could account for programs opening normally one week and then taking 90
second the following week.

Despite his having done some checking, Bikini Browser should still consider
the possibility of malware infestation. I recommend Malke's Malware Removal
site at
http://www.elephantboycomputers.com/page2.html#Removing_Malware

--
Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup




> "Bikini Browser" wrote:
>
>> I have a client who's XP Professional Computer opened programs
>> normally last week. Now this week, all the programs open very
>> slowly.
>>
>> Sometimes you have to wait 90 seconds for the control panel to open
>> or any other program you try to run.
>>
>> Norton is installed an I have checked the computer for Spyware using
>> LavaSoft and AVG.
>>
>> The CPU usage is normal.
>>
>> What should I look for?
>>
>> Dale

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