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Michael
December 5th 03, 07:10 AM
Nope, actually the Hewlett-Packard technician diagnosed
the problem as such...


>-----Original Message-----
>Ah yes, the standard "blame the OS" rather than address
the real issue. :-/
>I've been running XP Pro and HE on multiple machines
since it first came out
>and there is no such "known" problem. Registry corruption
does occur from
>time to time, but not due to a "known" problem with the
OS. Hardware
>problems or 3rd party software is typically the cause of
these issues.
>
>The problem in this instance is diagnosing the real
problem. And that's
>going to be tough under the circumstances. Next time it
happens, try bring
>the machine up in safe mode, then retry normal mode. If
in fact there is
>registry corruption, there is an option on the boot menu
to bring the
>machine up in last known good configuration.
>
>--
>Walter Clayton - MS MVP(WinXP)
>Associate Expert
>http://www.microsoft.com/windowsxp/expertzone
>Any technology distinguishable from magic is
insufficiently advanced.
>http://www.dts-l.org
>http://support.microsoft.com/servicedesks/fileversion/defa
ult.asp
>
>
>"Michael" > wrote in message
...
>> After having my computer for just under 1 year, I have
>> experienced 4 times a situation where the computer would
>> not boot into Windows (XP Home) and it would instead
>> freeze on the blue Windows screen (Welcome to
Windows). I
>> have had several technicians diagnose this aas a problem
>> inherent to Windows XP and a registry corruption
problem.
>> They state that SP1 should have corrected this problem,
>> but each time I have it installed, the same situation
>> occurs a few months later. Therefore, I am wondering
how
>> I can prevent the registry from becoming corrupted? Why
>> would it "spontaneously" become corruped? I do have a
>> separate Windows account from the Administrator account,
>> hoping that this would somehow resolve the situation.
>
>.
>

Walter Clayton
December 5th 03, 07:10 AM
We won't go there. ;-)

Lets just say, if an OEM tech makes this claim, then you need to speak to
his supervisor.

--
Walter Clayton - MS MVP(WinXP)
Associate Expert
http://www.microsoft.com/windowsxp/expertzone
Any technology distinguishable from magic is insufficiently advanced.
http://www.dts-l.org
http://support.microsoft.com/servicedesks/fileversion/default.asp


"Michael" > wrote in message
...
> Nope, actually the Hewlett-Packard technician diagnosed
> the problem as such...
>
>
> >-----Original Message-----
> >Ah yes, the standard "blame the OS" rather than address
> the real issue. :-/
> >I've been running XP Pro and HE on multiple machines
> since it first came out
> >and there is no such "known" problem. Registry corruption
> does occur from
> >time to time, but not due to a "known" problem with the
> OS. Hardware
> >problems or 3rd party software is typically the cause of
> these issues.
> >
> >The problem in this instance is diagnosing the real
> problem. And that's
> >going to be tough under the circumstances. Next time it
> happens, try bring
> >the machine up in safe mode, then retry normal mode. If
> in fact there is
> >registry corruption, there is an option on the boot menu
> to bring the
> >machine up in last known good configuration.
> >
> >--
> >Walter Clayton - MS MVP(WinXP)
> >Associate Expert
> >http://www.microsoft.com/windowsxp/expertzone
> >Any technology distinguishable from magic is
> insufficiently advanced.
> >http://www.dts-l.org
> >http://support.microsoft.com/servicedesks/fileversion/defa
> ult.asp
> >
> >
> >"Michael" > wrote in message
> ...
> >> After having my computer for just under 1 year, I have
> >> experienced 4 times a situation where the computer would
> >> not boot into Windows (XP Home) and it would instead
> >> freeze on the blue Windows screen (Welcome to
> Windows). I
> >> have had several technicians diagnose this aas a problem
> >> inherent to Windows XP and a registry corruption
> problem.
> >> They state that SP1 should have corrected this problem,
> >> but each time I have it installed, the same situation
> >> occurs a few months later. Therefore, I am wondering
> how
> >> I can prevent the registry from becoming corrupted? Why
> >> would it "spontaneously" become corruped? I do have a
> >> separate Windows account from the Administrator account,
> >> hoping that this would somehow resolve the situation.
> >
> >.
> >

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