Excel and windows installer not working.

[joshredneck]

All of a sudden, excel stopped working and each time I tried to access it, it
tried to access the windows installer. I got the message that it could not
access the windows installer stating that Windows may be in safe mode or
windows in not configured properly. I have uninstalled the installer,
unregistered and reregistered it, and have make sure it was selected to
manual. Any help?

[Ramesh, MS-MVP]

Click Start, Run, and type SERVICES.MSC. In the right pane, right-click
Windows Installer, and then click Start. Also, set the service "Startup
Type" to Manual.

Windows Installer 3.1 v2 (3.1.4000.2435) is available:
http://support.microsoft.com/?kbid=893803

Download details: Windows Installer 3.1 Redistributable:
http://www.microsoft.com/downloads/details.aspx?familyid=889482FC-5F56-4A38-B838-DE776FD4138C&displaylang=en

"The Windows Installer Service Could Not Be Accessed" error message when you
install a program in Windows XP:
http://support.microsoft.com/?kbid=315353
http://support.microsoft.com/?kbid=314810
http://support.microsoft.com/?kbid=315346
http://support.microsoft.com/?kbid=324516

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


"joshredneck" > wrote in message
...
All of a sudden, excel stopped working and each time I tried to access it,
it
tried to access the windows installer. I got the message that it could not
access the windows installer stating that Windows may be in safe mode or
windows in not configured properly. I have uninstalled the installer,
unregistered and reregistered it, and have make sure it was selected to
manual. Any help?

[joshredneck]

I have already done all those things you suggested. I got the error out of
the blue and was not installing a program. I tried to use office repair and
even tried to use the microsoft installtion clean up and recovery tool but I
could not run it due to windows installer not working.

The problems in only affecting Microsoft Excel. Any further help.

"Ramesh, MS-MVP" wrote:

> Click Start, Run, and type SERVICES.MSC. In the right pane, right-click
> Windows Installer, and then click Start. Also, set the service "Startup
> Type" to Manual.
>
> Windows Installer 3.1 v2 (3.1.4000.2435) is available:
> http://support.microsoft.com/?kbid=893803
>
> Download details: Windows Installer 3.1 Redistributable:
> http://www.microsoft.com/downloads/details.aspx?familyid=889482FC-5F56-4A38-B838-DE776FD4138C&displaylang=en
>
> "The Windows Installer Service Could Not Be Accessed" error message when you
> install a program in Windows XP:
> http://support.microsoft.com/?kbid=315353
> http://support.microsoft.com/?kbid=314810
> http://support.microsoft.com/?kbid=315346
> http://support.microsoft.com/?kbid=324516
>
> --
> Regards,
>
> Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
> Windows® XP Troubleshooting http://www.winhelponline.com
>
>
> "joshredneck" > wrote in message
> ...
> All of a sudden, excel stopped working and each time I tried to access it,
> it
> tried to access the windows installer. I got the message that it could not
> access the windows installer stating that Windows may be in safe mode or
> windows in not configured properly. I have uninstalled the installer,
> unregistered and reregistered it, and have make sure it was selected to
> manual. Any help?
>
>
>

[Ramesh, MS-MVP]

Checked the four KB articles, especially the last three? It suggests that
the error may occur if the MSI is missing/corrupt.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


"joshredneck" > wrote in message
...
I have already done all those things you suggested. I got the error out of
the blue and was not installing a program. I tried to use office repair and
even tried to use the microsoft installtion clean up and recovery tool but I
could not run it due to windows installer not working.

The problems in only affecting Microsoft Excel. Any further help.

"Ramesh, MS-MVP" wrote:

> Click Start, Run, and type SERVICES.MSC. In the right pane, right-click
> Windows Installer, and then click Start. Also, set the service "Startup
> Type" to Manual.
>
> Windows Installer 3.1 v2 (3.1.4000.2435) is available:
> http://support.microsoft.com/?kbid=893803
>
> Download details: Windows Installer 3.1 Redistributable:
> http://www.microsoft.com/downloads/details.aspx?familyid=889482FC-5F56-4A38-B838-DE776FD4138C&displaylang=en
>
> "The Windows Installer Service Could Not Be Accessed" error message when
> you
> install a program in Windows XP:
> http://support.microsoft.com/?kbid=315353
> http://support.microsoft.com/?kbid=314810
> http://support.microsoft.com/?kbid=315346
> http://support.microsoft.com/?kbid=324516
>
> --
> Regards,
>
> Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
> Windows® XP Troubleshooting http://www.winhelponline.com
>
>
> "joshredneck" > wrote in message
> ...
> All of a sudden, excel stopped working and each time I tried to access it,
> it
> tried to access the windows installer. I got the message that it could
> not
> access the windows installer stating that Windows may be in safe mode or
> windows in not configured properly. I have uninstalled the installer,
> unregistered and reregistered it, and have make sure it was selected to
> manual. Any help?
>
>
>